Array ( [0] => customer-support [1] => patna ) Customer Support Jobs for Women in Patna | Female Customer Support Job Vacancies in Patna
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Customer Support Female Jobs in Patna

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BPO Customer Support Executive (Female)

SUN SILVER CONCEPT MARKETING PRIVATE LIMITED

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Patna
Marketer
.Company name :- *bpo Tele services*Location:- *Work From Home.* *Post* :- *Telecaller* ( customer support) *Full Time Part Time Both Available* ( part time working 2-3 hours and full time 6 hours* *Salary* :- *15000 Monthly* (Weekly 3600)( Full time salray 15000 & part time salray 7500) *Work Time* :- *Monday To Saturday* ( Holiday and Sunday Close) *Minimum Qualification :- 10th+* *Age should be* :- 18+ *Training period* :- 3Days (2 days training and 1days interview then work start )(1st training today 4pm) *And Every Process is Free of cost.* *If You Are Interested Send me Hi for the session link and send me your**Name**City**Qualification**Session time 4 pm*
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Patna
Desktop Support Customer Relationship Customer Support
Job Summary:The Customer Support Executive will be responsible for delivering outstanding service to customers through various communication channels. You will address inquiries, troubleshoot issues, and provide detailed product knowledge, while also showcasing the product's value through product demos. You will work closely with the support and HR teams to ensure customer satisfaction and support smooth operations.Key Responsibilities: Customer Interaction: Respond to and manage customer inquiries across phone, email, chat, and social media, offering timely, accurate, and friendly assistance. Product Demos: Conduct engaging and informative product demos, either virtually or in person, tailored to customer needs, to demonstrate key features, benefits, and usage. Issue Resolution: Troubleshoot and resolve customer complaints or inquiries efficiently, ensuring customer satisfaction and retention. Product Knowledge: Maintain an up-to-date understanding of company products and services to provide accurate assistance during interactions and demos. Documentation: Record customer interactions and outcomes in the CRM system / Google form, ensuring thorough and accurate tracking for follow-up. Escalation Management: Identify and escalate complex issues to senior team members or other relevant departments, ensuring prompt resolution. Customer Satisfaction: Ensure that all interactions result in a positive customer experience, focusing on solving problems with professionalism and empathy. Feedback Collection: Gather feedback from customers to help improve products and services, reporting insights to relevant teams. Collaboration: Work with cross-functional teams (Sales, Technical Support, Product Development) to resolve issues or share valuable customer insights.Required Qualifications: Education: Bachelors degree in any field. Experience: 1-2 years of customer service or support experience, ideally in a customer-facing role. Communication Skills: Strong verbal and written communication skills with the ability to explain complex concepts clearly. Presentation Skills: Comfortable presenting product demos, answering questions, and adjusting content based on the audiences needs. Problem-Solving: Strong analytical skills and the ability to find solutions to customer issues quickly and efficiently. Attention to Detail: Detail-oriented with strong organizational and time-management skills. Multitasking: Ability to handle multiple customer inquiries at once without compromising service quality.What We Offer: Competitive Salary: Competitive compensation with performance-based incentives. Health & Wellness: Comprehensive benefits package including dental and vision coverage. Career Growth: Opportunities for professional development, with ongoing training and career advancement. Work Environment: A collaborative, team-oriented environment where your contributions are valued.
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Customer Relationship Customer Care Customer Handling Cold Calling Customer Management Customer Support Customer Service Microsoft Excel Computer Application
TEAM MANAGEMENT , TEAM HANDLING MIS , DATA MANAGEMENT CUSTOMER CALLING ,
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Patna
Microsoft Excel Microsoft Word Customer Support
A Customer Support and Sales Representative is responsible for providing excellent customer service and promoting company products.The main duties and responsibilities for this role include:Responding to customer inquiries via phone, email, or chatResolving customer complaints and issues in a timely mannerUpselling and promoting company products to customersMaintaining accurate and up-to-date customer information in the company databaseKeeping track of customer interactions and transactionsCollaborating with other departments to resolve customer issuesMeeting or exceeding sales targetsContinuously improving knowledge of company products and sales techniquesStaying updated on industry developments and competition.The ideal candidate for this role should have strong communication and interpersonal skills, a positive attitude, and the ability to multitask in a fast-paced environment. Previous experience in customer support or sales is preferred.
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Tele Caller/ Tele Counsellor (Female)

DigitalHubEasy Business Solution PVT LTD

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Patna
Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
Hiring for 2-3 Tele caller/ Tele counsellor Jobs in Patna,Patna with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Tele Caller Executive, Tele Counsellor etc.Desired Candidate profile*Relevant experience in Tele Calling / Tele counseling profile.*Strong communication, presentation and persuasion and positive attitude.*Ability to approach any situation with patience.
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BPO Telecaller (Female)

Bihar College of Education

  • 2 - 8 yrs
  • Patna
COMPUTER KNOWLEDGE Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Work From Home
GOOD ENGLISH AND HINDI SPOKEN & WRITTEN.WORK FROM HOME,MINIMUM 50 CALL PER DAY
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Female - BPO Customer Support Executive - Patna

SUN SILVER CONCEPT MARKETING PRIVATE LIMITED

  • Fresher
  • 1.3 Lac/Yr
  • Patna
Marketing
.Company name :- *bpo Tele services*Location:- *Work From Home.* *Post* :- *Telecaller* ( customer support) *Full Time Part Time Both Available* ( part time working 2-3 hours and full time 6 hours* *Salary* :- *15000 Monthly* (Weekly 3600)( Full time salray 15000 & part time salray 7500) *Work Time* :- *Monday To Saturday* ( Holiday and Sunday Close) *Minimum Qualification :- 10th+* *Age should be* :- 18+ *Training period* :- 3Days (2 days training and 1days interview then work start )(1st training today 4pm) *And Every Process is Free of cost.* *If You Are Interested Send me Hi for the session link and send me your**Name**City**Qualification**Session time 4 pm*
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