Client Service Female Jobs in Gurgaon

Job DescriptionClient Representative AssociateQualification:- MBA in Sales and MarketingExcellent English Communication + Pleasing PersonalityExperience- Fresher to 02 YearsCTC Salary Budget: - 25K to 30K per monthGender- FemalePosition- 02 Inform customers about product & services Handle inbound & outbound calls Understand customer's need & solve queries1. Calls to the existing clients who had worked in past.2. Maintain the relationship with clients after new clients come in our business so that they will working with us for long term associated.3. Maintain the PPT for represent about company to clients.4. Support to Sales Manager for backend work like email to clients, follow-up with chatting and product presentation to clients.5. This is the Voice and Non Voice (Operation work) worked based job.6. Calls on new lead data and everyday Visit plan for BDE/BDM through scheduled meeting with clients by instrumental use of chat, email and calls process.7. Coordinate with Internal team to meet the clients expectation.8. Generating PI and get approval for further payment Initialization.9. You are the SPOC person for client for future coordination.10. You will Internally work with director or HOD of Sales of the company.11. You should be open for travel with Director and HOD of the head office.12. Make sure you will be self-responsible for below duties. Collecting and analysing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience

Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with approx. 1000 to 1500 customers will be mapped )Cross sell of Asset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) and Third Party & Investment Products( LI GI Trinity & MF) on the mapped bookDeepening of CA SA and TD mapped relationships.Meeting and conversion on leads from VRM and CEC.Working closely with respective teams on LI, GI, KSEC, IC and Asset team for timely conversion of the business.Ensuring customer stickiness and category upgrade.Acquisition, X-sell of business & Service activations to existing customersExplain all the Facilities of the Bank in Form of Demonstration both online / offlineEnroll the customer for the services which would be useful for himHandle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book insurance.Speed and efficiency of service givenSales targets for banks and investment products.Customer acquisition from Family Household & referrals.Have higher NPs scores

urgent requirement for Client Service Executive. Have to Communicate with the Clients , Mail Typing, Excel File .

1. Should have a good sense of styling ( to be able to mix n match jewellery options for shoots on regular basis)2. Should have excellent communication skills in both English and Hindi3.Come up with new ideas for social media4. Market our products well on all social media platforms (Instagram, Facebook, Pinterest, Youtube)

Customer Service Executive-Female CandidateLocation:-GurugramPositions:- 15Salary:-10000K-30000K Monthly+IncentiveJob descriptionRoles and ResponsibilitiesResponsible for providing support through various channels for customers on pre- orders and post order service through phone /email . Engaging and probing the prospective customer for sales opportunities / Conversions. Maintain up to date, comprehensive, product, services, and product knowledge. Work on both inbound and outbound call process. Should have good written communication & ability to type quickly on chats. Handle customer queries and provide accurate resolution. Suggesting information about other products and services. Generating sales leads, Revenue generation attitude , directly involved with selling. Prepare report for each clients requirement, discuss with Team Leader Collecting and analyzing customer information, and filing documents and paperwork.Desired Candidate Profile1.5-3 years or Freshers ,working as a customer service representative or call center executive. Graduate/Undergraduate degree in any stream. Marketing will be preferred. Must be friendly and be customer oriented. Strong communication skills accompanied with excellent listening skills and patience to have smooth interactions with customers either on call or in person. Should be able to communicate in English and Hindi Thorough knowledge of the product or service being advertised. Problem-solving and conflict resolution skills are a must. Market knowledge is essential and must be updated on current affairs and trends.

Urgent requirement for Relationship ManagerExp:- 5- 10 years of experience of which 2-3 years in current roleEducational Qualification Post-GraduateSalary: 25-35 lacs plus variableLocation:- GurgaonQualification:- Post-Graduate Skills:-1- Experience in dealing and interacting with HNIs2- Pleasing personality3- Strong communication & relationship building skills4- Understanding of debt and equity markets5- Understanding of portfolio construction and reviews6- Good presentation skills

Job description1. Respond to user inquiries and provide timely and effective support through various communication channels (email, chat, phone, etc.)2. Assist users in understanding product features and functionalities.3. Handle daily operations including internal company CRM tool.4. Oversee the preparation and approval of documents such as purchase agreements and lease contracts and ensure vital documents are signed and payment received.5. Communication English Skill.Please share me your cv at