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Client Service Job Vacancies in Gurgaon

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  • 5 - 8 yrs
  • Gurgaon Sector 63
International Sales Cold Calling Inside Sales Client Management Outbound Calling Calling B2B Sales Customer Handling IT Service Sales End to End Sales Business Development IT Sales
Job Role: IT Inside Sales ManagerLocation: Gurugram/ Onsite rolePreference: Immediate Joiner/ Serving Notice Period Role OverviewWe are looking for a IT Inside sales /Business Development Manager who can identify opportunities, build strong client relationships, and deliver tailored IT solutions.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 2 - 7 yrs
  • 7.0 Lac/Yr
  • Gurgaon
Business Development Executive Field Sales Lead Generation Market Researcher Software Services Cold Calling Email Face-to-face Meeting CRM Follow-up Sales Strong Communication Skill Client Meeting
Position - Business Development Executive (BDE)Role: Mid-Level Sales & GrowthExperience: 1+ Years in Field Sales or Lead GenerationResponsibilities:* Conduct market research to identify new leads and potential markets.* Software solutions through cold calling, emails, and face-to-face meetings.* Schedule and conduct product demonstrations for prospective clients.* Maintain a healthy CRM pipeline and ensure timely follow-ups.Requirements:* A hunter mindset with a passion for sales.* Strong communication skills in English and Hindi.* Willingness to travel locally for client meetings.Share me your CV at.hrcps9@gmail.com8370014003
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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Key Account Executive

People Empowerment Consulting

  • 3 - 5 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Key Accounts Key Client Management Key Relationship Executive Field Sales Field Service
Key Account Executive position Gurgaon location We are seeking a driven, self-motivated Sales Representative to join ourgrowing organization. In this position, you will be responsible for pursuingsales opportunities through traditional channels and by utilizing newtechnology and communication software to reach new prospects. Our idealcandidate has a customer-first mindset and aims to deliver high-qualityservice while increasing the businesss profitability.*Requirements:* 1 Cold call/ Visits as appropriate within the region2. Identify potential clients3. Research and build relationships with new clients4. Understand and meet client needs and requirements.5. Negotiate contracts and close deals.6. Maintain and grow relationships with existing clients.7. Monitor market trends and competitor activity.8. Prepare regular reports and forecasts for management.*9. Should be able to visit markets for new clients (important)**10. 80% travel within the specified region* *Preference:* Experience: 3-5 years outdoor sales experience (own vehicle) Industry: B2B Biz*Salary range: 25- 35 k + benefits**Qualification Minimum:* Education: GraduateTechnical: Windows & MS office
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
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.NET Azure Services SQL Microservices Client Management Design Patterns OOPs Technical Architect
What youll be doing: Architecting and delivering mid to large scale Enterprise Applications on Microsoft Platform. Recommending and participating in activities related to the design, development and maintenance of the Enterprise Application Architecture. Delivering projects on time with quality. Provide technical leadership regarding technology or project to customers and team members Shares best practices, lessons learned and constantly updates the technical system architecture requirements based on changing technologies and knowledge related to recent, current and up-coming vendor products and solutions. Participate in technical forums and discussion within the team and with clients. Guides and mentors team in terms of technical solutioning. Release preparation (booking deployments, Change Advisory Board, Version setup and coordination etc.) Lead, facilitate and encourage code reviews and peer programming look for areas of opportunity for team members and identify ways to help them improve Adopt and adhere to Standard Development Practices like Continuous Integration, Static Code Analysis, Unit Testing and Versioning. Continuously evaluate and drive measurable improvements to processes, platforms, tools, and related technologies; provide necessary trainings to communicate changes and measure Create an environment that promotes collaborative learning and collective ownership of responsibilities. Collaborates with cross-functional teams to ensure timely delivery of projects. Coordinates project resources across multiple locations and time zones.What youll bring to the team: You have 12+ years of experience in Strong design & coding experience in Dot net framework using design patterns & OOPs concepts. You have practical knowledge & good understanding of cross technology and functional domains, programming concepts and logical approach for problem solving.You hold rich experience on web development technologies including ASP.NET, MVC5, JavaScript, jQuery, HTML5, AJAX, XML and CSS. You have experience in web application Architecture and Development with hands on expertise in delivering solutions, customizing C#, ASP.Net applications using development tools like Visual Studio 2010/2012. You have the exposure to emerging Web Technologies like Node.js, AngularJS, Project Polymer and IOT, and ability to make recommendations suitable for the current and future needs. You have solid Knowledge of OOPS concepts, OOAD, with .Net Framework 4.0/4.5 or above and Web/Window Services. You have experience in RDBMS like SQL Server 2008/above & database programming skills including creating stored procedures, views using PL/SQL. You have knowledge of third-party tools like Nunit, NCover, Cruise Control, FxCop. You have knowledge of Design Patterns, UML, TDD/BDD and best software development practices You have knowledge and experience with Microsoft .Net technologies like WCF, WWF, WPF, LINQ You have knowledge and/or experience in other Microsoft technologies such as CRM and SQL Server technologies SSRS, SSIS, SSAS You have experience with agile development methodologies including Kanban and Scrum You have experience with source control management systems and continuous integration/deployment environments like TFS, SVN etc.
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Freshers For Client Servicing Executive - Gurgaon

EasyFix Handy Solutions India Pvt Ltd

  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Gurgaon Sector 44
Communication Problem Solving Solving Queries MS Excel Client
Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives.
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Jobs by Popular Location

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 48
Good Communication Skills Good Negotiation Sales Marketing Client Servicing Client Service
Job DescriptionClient Representative AssociateQualification:- MBA in Sales and MarketingExcellent English Communication + Pleasing PersonalityExperience- Fresher to 02 YearsCTC Salary Budget: - 25K to 30K per monthGender- FemalePosition- 02 Inform customers about product & services Handle inbound & outbound calls Understand customer's need & solve queries1. Calls to the existing clients who had worked in past.2. Maintain the relationship with clients after new clients come in our business so that they will working with us for long term associated.3. Maintain the PPT for represent about company to clients.4. Support to Sales Manager for backend work like email to clients, follow-up with chatting and product presentation to clients.5. This is the Voice and Non Voice (Operation work) worked based job.6. Calls on new lead data and everyday Visit plan for BDE/BDM through scheduled meeting with clients by instrumental use of chat, email and calls process.7. Coordinate with Internal team to meet the clients expectation.8. Generating PI and get approval for further payment Initialization.9. You are the SPOC person for client for future coordination.10. You will Internally work with director or HOD of Sales of the company.11. You should be open for travel with Director and HOD of the head office.12. Make sure you will be self-responsible for below duties. Collecting and analysing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service, and operations teams to improve the customer experience
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon Sector 42
Guest Service Associate Client Servicing
Lead generationCapacity to understand the companys products & servicesAbility to Demonstrate services and product offerings to clients Ability to understand customers needs To find out new market opportunities Planning marketing strategy & feedback Conducting market research Be in touch with existing clients to get feedback on service and understand expectationsGreat leadership skills.Prepare business presentations and proposals
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Gold Staff

24Karat Gold

Sales Gold Jewellery Seller Client Satisfaction Customer Service Communication
Dealing with customers in branch offices. Testing and buying their old gold ornaments. Calculating their item value and dealing with cash gold and silver. Following standard protocol and providing excellent customer service. Interacting with customers and providing them customer satisfaction.
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Relationship Manager-Customer Engagement (Female)

Skywings Advisors Private Limited

  • 1 - 7 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Relationship Manager Customer Service Manager Banking Sector Finance Advisor CRM Client Relationship Manager
Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 branches with approx. 1000 to 1500 customers will be mapped )Cross sell of Asset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) and Third Party & Investment Products( LI GI Trinity & MF) on the mapped bookDeepening of CA SA and TD mapped relationships.Meeting and conversion on leads from VRM and CEC.Working closely with respective teams on LI, GI, KSEC, IC and Asset team for timely conversion of the business.Ensuring customer stickiness and category upgrade.Acquisition, X-sell of business & Service activations to existing customersExplain all the Facilities of the Bank in Form of Demonstration both online / offlineEnroll the customer for the services which would be useful for himHandle customer service requirements like account opening, Trinity account opening, liability product selling, liability on product features, Cheque book insurance.Speed and efficiency of service givenSales targets for banks and investment products.Customer acquisition from Family Household & referrals.Have higher NPs scores
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Marketing Manager

L S Power Control

  • 6 - 12 yrs
  • 25.0 Lac/Yr
  • Gurgaon
Marketing Client Service Specialist
Our company has 2 verticals, We manufacture Electrical control panels and we undertake Electrical Turnkey projects for internal and external electrical work. We are looking for a candidate who has good corporate communication skills to deal with our existing clients and to follow up on day to day affairs. Understanding of corporate process is required.
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Share Trading Equity Broking HNI Client Handling Product Sales Financial Services Sales Nism 8
JD: To ensure active management of clients & achieve the target active AUMTo be responsible for identifying customer needs, assessing their risk appetite and providing them investment optionsTo provide regular updates to the clients regarding the market changes and subsequent changes to the portfolioTo achieve healthy revenues without compromising on clients profitabilityTo have clear focus on client miningTo conduct regular Client Meetings & update the same in the meeting trackerTo attain maximum reach of investment ideas/stock calls initiated, understanding of Annual reportsTo do new client acquisition, build new relationships and increasing depth in existing relationshipsTo sell Third party productsKeep abreast of the market news, financial trends and current affairsTo attend post result concalls, analyst meets for improved client servicingTo Be Able to Handle HNi clients.Nism 8 mandatory
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Creative Director

MounTech Solutions

Web Designer Team Management Skills Photoshop Team Leader Design Senior Website Designer Client Service Specialist Client Solution Manager Design Team Lead Work From Home Walk in
MounTech Solutions, on behalf of Apexure, a leading conversion-focused Landing Page & Web Design Agency in the UK are currently looking for a permanent conversion-focused Creative Director. They specialize in creating compelling and high-performing Landing Pages and Websites that drive results.The Creative Director will lead the design team, develop and execute innovative design strategies that drive conversions, and deliver outstanding client results. You will be key in shaping the company's creative vision and direction, ensuring the work consistently exceeds client expectations.Role & Responsibilities:- Foster strong relationships with clients, deeply understanding their needs and delivering top-notch customer service.- Lead the design team to create conversion-focused landing pages and websites that meet the client's business objectives and target audience.- Create Wireframes and Mockups using Figma, Adobe XD, etc, as and when the need arises.- Collaborate closely with account managers and developers to ensure cohesive and effective design solutions.- Stay up-to-date with the latest design trends, tools, and techniques.Skill Requirements:An Ideal Candidate must have:- Expert knowledge of design tools such as Figma, Adobe Creative Suite, and other relevant software.- Strong understanding of Web design principles, best practices and conversion-rate optimization techniques.- Excellent communication and presentation skills, with the ability to articulate creative concepts and solutions to clients.- Self-motivated, detail-oriented, and able to manage multiple projects simultaneously.- A strong portfolio that showcases your design skills and conversion-focused design work.Eligibility:Bachelor's/Master's degree in Design or a related field.Experience:7+ years of experience in a creative leadership role.Job type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir
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Client Service Executive

DigiDocConvergence IT Solutions LLP

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Communication Skills Client Co-Ordinator Client Services Executive Microsoft Excel Walk in
Job Openings for 1 Client Service Executive Job with minimum 1 Year Experience in gurgaon, Communication Skills, Client Co-ordinator, Client Services Executive, Microsoft Excel, having Educational qualification of : Other Bachelor Degree with Good knowledge in Communication Skills, Client Co-Ordinator, Client Services Executive, Microsoft Excel etc.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • IMT Manesar Gurgaon
MS Office Outlook Microsoft Excel Power Point Presentation Client Service
urgent requirement for Client Service Executive. Have to Communicate with the Clients , Mail Typing, Excel File .
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  • 1 - 2 yrs
  • Gurgaon
Negotiation Skills Communication Microsoft Excel Client Servicing Client Service
Client Services Executive :- CupShup is looking for Key Account Executive. You will be responsible for handling the overall requirement, management and meeting expectations for the brands. Right from managing, servicing, reporting, scaling, retaining, etc. One of the most dynamic roles within the organizationResponsibility :- Act as the main point of contact in all matters relating to client concerns and needs- Build and strengthen client relationships to achieve long-term business relationships- Maintain accurate client records, keeping track of any contract updates and renewals- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients- Building and managing productively engaged teams with a focus on providing the best experience to the clients.Daily and Weekly Responsibilities :- Take inquiries and requests from clients and address their needs- Stay on top of accounts, making sure they- 're receiving services that are within their budget and meeting their needs- Meet regularly with other members of the team to discuss progress and find new ways to improve business- Generate progress reports to give to clients and higher-ups within the organization- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly- Plan according to the brief by the client- Proposal, Commercials, Campaign SOP and Report Sharing- Working/Acting a sync between BD and City Operations team- Filling the gap between expectations and deliverables- Discover new mediums and engagementWhat is in it for you?- Opportunity to work with top-notch growing brands and startups- Learning marketing, integrated campaigns, and growth-hacking of brands in different sectors- Become a part of an enthusiastic and fast-growing organization
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Sales Manager

MarketWick Pvt Ltd

Brokerage Retail Sales Equity Sales Share Market Equity Trading Financial Services Client Acquisition Portfolio Management Sales Manager
Job Description: Maintaining the relationship with the customers. To cross-sell the investment party products. Advise clients on a range of products viz. Equity, Mutual Funds, PMS in stocks and securities broking, derivatives, bonds and all the products promoted by the company. Generate revenues and AUM for the company as per the expectation.Position: Sales Manager/ Relationship manager EquityLocation: Noida, Gurgaon, KolkataExperience: 5-15 yearSalary: upto 30 lakhs per annum
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Sales B2B Sales B2B Sales Executive Export Import Business Owner Offer Import Client Relationships Logistics Operations Logistics Executive Field Sales Executive B2c Sales
Sales Executive Import/Export Services MCPSLocation: Sector 37C (Office) & Sector 51 (Warehouse), GurgaonResponsibilities:Visit business owners to identify requirements for materials/containers.Offer import solutions from China and other countries.Build strong client relationships and achieve sales targets.Coordinate with internal teams for smooth order execution.Requirements:25 years B2B sales experience (import/export/logistics/trading preferred).Strong communication & negotiation skills.Two-wheeler mandatory (petrol allowance provide
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  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Gurgaon
Inside Sales Executive Business Development Sales Client Service-driven After-sales Service Customer Support Walk in
Job Responsibilities for Sales:1) Essentially a Sales / BD role where the incumbent is supposed to cater to direct queries that cometo us from various sources.2) Responsible for after-sales service for the clients addressed as a query.3) Generate new leads and help expand business PAN India Desired background.4) 1-10 years of experience in a sales & client service-driven organization.5) hotel sales/hospitality sales background will be preferred.6) Well-groomed with good communication skills.7) Strong understanding of sales as a skill & good attitude.8) High on service orientation.
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  • 1 - 6 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Support CRM Executive MIS Reporting Client Coordinator Clinet Handling Customer Service Walk in
Requirements:Good Communication and presentation skillsGood knowledge of MS Office (Powerpoint, Excel etc.)Keen interest in LogisticsWilling to Learn and implementAttitude to explore new thingsWilling to give commitment and should be flexible.Roles and responsibilities:Coordinating with customer and handling their queries regarding any issuesExcellent with coordination & problem solving, providing timely solutionHandling client escalations and closuresChecking MIS Report on daily basis and sharing the same with customer.To Ensure all shipments to be picked up and connected from origin as per defined TATGeneration of required documents for Transportation i.e LR, GP, Ewaybill etc.Generation of Invoices for the allotted customers and on time submissionTimely payment collectionCoordinating with WH for the daily System entries and transactionsCoordinating with the WHs for the stock reconciliation as per scheduleShould be focused on customer satisfaction.Maintaining the MOM along with actions plan for improvementCustomer centric approach & Positive Attitude.
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.NET Azure Services Azure SQL Microservices Client Management Design Patterns OOPs Solution Architect
Job Title: Solution Architect (Technology)Job Summary:We are seeking a highly skilled Solution Architect who can build technology services solutions for leading Insurance firms globally. As the lead solution architect, this person will work with clients to understand their technology imperatives and build business aligned technology solutions that help them transform their technology landscape. The ideal candidate will have deep expertise in system architecture, cloud technologies, and enterprise applications, ensuring seamless integration across various platforms.Key Responsibilities: Design and develop end-to-end architectural solutions that align with business and technology strategies. Collaborate with stakeholders, including business leaders, developers, and IT teams, to translate requirements into technical designs. Assess existing systems and recommend improvements or modernizations. Ensure compliance with security, scalability, and performance best practices. Lead the selection of appropriate tools, technologies, and frameworks. Provide technical leadership and mentorship to development teams. Create architectural documentation, including diagrams, standards, and best practices. Evaluate and integrate third-party software, APIs, and cloud services. Participate in project planning, risk assessment, and quality assurance processes. Stay updated with emerging technologies and industry trends to drive innovation.Qualifications & Experience: Bachelor's or Masters degree in Computer Science, Information Technology, or a related field. 12+ years of experience in software development, systems architecture, or IT consulting. Proven experience designing cloud-based and on-premise architectures. Strong knowledge of cloud platforms (AWS, Azure, Google Cloud) and microservices architectures. Proficiency in programming languages such as Java, Python, .NET, or JavaScript. Experience with DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes). Strong understanding of security, networking, and database technologies. Excellent problem-solving, analytical, and communication skills. Certifications in cloud architecture (AWS Solutions Architect, Azure Solutions Architect, etc.) are a plus.
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