Client Counselling Female Jobs in Mohali

Responsibilities:Professionally and efficiently handle customer calls.Respond to customer inquiries, resolve issues, and manage complaints.Maintain records of customer interactions and conduct follow-ups as needed.Provide accurate information to assist customers in resolving their concerns.Achieve performance targets and collaborate with other departments to address complex matters.Job Requirements:The candidate must meet the minimum qualification and experience criteria.Responsible for addressing customer questions, resolving complaints, and escalating complicated issues when required

Counsellor (Female)We are hiring Female Counselor for our organization, who should have good communication skills(written and verbal), computer knowledge (specifically MS Office) and willingness to work atflexible timings.Responsibilities and Duties:- Make enhanced outbound calls on leads provided by the company.- Taking care of day to day student enrolments/Telephonic Inquiries/Walk-in EnquiriesRegular follow-up with the Inquiries.- Providing educational guidance and assistance for students by planning class schedulesaccording to their requirement.- Demonstrated Convincing, Counselling and negotiation skills.- Excellent oral and written communication in English language.- High levels of initiative, self-motivation, time management and strategic planning.- Ability to influence and negotiate with students/clients at all levels.- Ability to engage and gain commitment effectively across all communication platforms (viawhats up, Facebook, SMS, Email, Telephone and face to face).- Ability to work under pressure and achieve targets.Key Skills:- Able to set up high goals and demonstrate willingness to perform tasks beyond the limit.- Able to commit to complete tasks in time through a systematic & analytical approach.- Self-motivated and confident along with a positive attitude.- Capable of performing under stress and strain.- Able to work effectively as part of a team and independently as well.- Well versed with computer operational knowledge.- Able to enjoy a challenging work environmentWe are looking for a candidate for our organization that should have excellent telephonic skills,pleasing personality and sales skills.Salary: 1.20 LPA - 3 LPAJob Type: Full-time Regular / PermanentShift: Day ShiftExperience: 6- 18 months of relevant experienceCompany Location: F-468, Industrial Area, Phase 8-B, Mohali, Punjab, India

Responsibilities:Professionally and efficiently handle customer calls.Respond to customer inquiries, resolve issues, and manage complaints.Maintain records of customer interactions and conduct follow-ups as needed.Provide accurate information to assist customers in resolving their concerns.Achieve performance targets and collaborate with other departments to address complex matters.Job Requirements:The candidate must meet the minimum qualification and experience criteria.Responsible for addressing customer questions, resolving complaints, and escalating complicated issues when required.