Email Support Executive Job Vacancies in Surat

Provide high-level administrative support to the Director, including calendar management, travelarrangements, and meeting coordination.

Location: Surat, GujaratExperience: Fresher/Experience Can ApplyQualification: Min Bachelors degreeTiming:11:30 am to 9:30 pm (Day)9:30 am to 7:30 pm (Day)9:30 pm to 7:30 am (Night)9:30 pm to 9:30 pm (Night)Skills and Requirements:Proficient in Microsoft Office Suite, including Excel, Word, Outlook and PowerPoint.Fluent English Speaking is Mandatory.Good Communication Skills.High-level written and verbal communication skills.Roles & Responsibilities:Skills and Requirements:Fluent English Speaking is MandatoryRoles & Responsibilities:Email Management: Monitor and manage the companys email accounts, ensuring timely and accurate responses to inquiries and requests.Process Execution: Execute predefined processes related to email communication, including data entry, follow-ups, and documentation.Customer Service: Provide excellent customer service via email, addressing customer concerns, providing information, and resolving issues effectively.Email Triage: Categorize and prioritize emails based on urgency and relevance, escalating issues to appropriate departments or team members as needed.Reporting: Generate and maintain reports on email metrics, such as response times, volume of emails, and resolution rates.Collaboration: Work closely with other departments to ensure seamless communication and resolution of customer or internal issues.Process Improvement: Identify opportunities for process improvements in email handling and communication efficiency, and implement best practices.Proficiency in email management tools and Microsoft Office Suite (Word, Excel, Outlook).Strong written communication skills with the ability to convey information clearly and professionally.Excellent organizational and multitasking abilities.

Responsibilities:Set up and conduct product demo calls to showcase the capabilities of Upmetrics and how it can benefit the potential client.Develop strategies to enhance customer satisfaction, address their concerns, and ensure a higher retention rate. Actively engage with clients, seek feedback, and implement necessary improvements.Draft compelling emails to existing customers, keeping them informed about product updates, offers, and how Upmetrics can benefit their business.Guide new customers through the platform, ensuring they understand its features and can leverage it effectively.Actively collect and analyze feedback from clients to drive product improvements.Work closely with the sales, marketing, and product teams to enhance customer experience and product value.Regularly update the management on customer feedback, success stories, and areas of improvement.Qualifications:Bachelors degree or equivalent in Business, Marketing, or a related field.Excellent command over English, both written and spoken.Prior experience in customer support, especially in SaaS platforms, would be an advantage.Familiarity with CRM tools, email marketing software, and other related platforms.Ability to connect with customers, understand their needs, and communicate solutions effectively.Ability to quickly understand customer issues and guide them towards a solution.

As a Customer Support Executive at Fuaark Company, you will be responsible for providing exceptional customer service to our clients via email and WhatsApp channels. You will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and analyzing customer requirements.Responsibilities:Handling Customer Queries over Whatsapp and emailsOwnership of Customer Issues and Resolving Them on a PriorityTake full ownership of customer issues and follow through to resolution, ensuring timely and effective solutions.Ensuring Customer SatisfactionRequirements:Excellent verbal and written communication skills in English.Proven experience in a customer service role.Strong problem-solving skills and attention to detail.Proficiency in using email and messaging platforms for customer communication.Customer-centric mindset with a passion for delivering exceptional service.

We have vacant of 3 Back office /marketing executive Jobs in Sachin Surat,Microsoft Excel,Communication,Internet surfing,Email Support Executive, for Freshers Educational Qualification : B.Com Skill Microsoft Excel,Communication,Internet surfing,Email Support Executive etc.

Make follow-up with suppliers for material Ensure contracts are in place for all suppliers of all goods inclusive of terms and condition, payment terms and delivery schedules in accordance with the requirement Coordinate with Warehouse departments & Production department for list of product and quantity. Process a payment to the supplier by Account department & verify. Maintain all procurement & store data updated Provide a Delivery of goods to Warehouse Department. Prepare a Document related to the Purchase & Analysis Assisting the team with any kind of work or tasks required.

SRG Infotech Solutions providing Genuine Part Time - Full Time Data Entry Project / Back Office Project/ Home Based Project and urgently Need candidate who have competency in Word , Excel, PowerPoint. Should Have knowledge of Data Entry in computer would be an added advantages.Vacancies : 99Jobs are :1) Data Typing in MS Word2) Number Entry In Excel3) Handwriting Form Filling4) Digital Form Filling Job5) Outsourcing JobRequired Skills and Qualifications:Candidate Should have working Laptop & PC at home.Can Work on Any Location across India (Work From Home).Freshers / Housewife / Retired Person are WelcomeResponsibilities:Scan And Print documents as given by CompanyReview and verify the entries of others.Maintain the records in Secure & Confidential mode.Require Complete Updation of Data on Weekly Basis.For More Details Regarding This Job Kindly Apply Now Or Contact @ ( 9 33 015 35 72 )

Responding to customer support inquiries as quickly and accurately as possible via phone, chat and email. Manage, process, and track customer Order for timely arrival of online orders. Documenting product issues, providing customer feedback and generate summarized reports to Product Managers and Operational Departments. Maintain high customer satisfaction & logistics metric scores for our online store Like, Amazon, eBay, Newegg. Data entry/analysis and reporting to support Management team. Communicate with other internal Operations, and working collaboratively with Ecommerce Channel Managers, Marketing, and Graphical Team. She understands English language well.

Make follow-up with suppliers for material Ensure contracts are in place for all suppliers of all goods inclusive of terms and condition, payment terms and delivery schedules in accordance with the requirement Coordinate with Warehouse departments & Production department for list of product and quantity. Process a payment to the supplier by Account department & verify. Maintain all procurement & store data updated Provide a Delivery of goods to Warehouse Department. Prepare a Document related to the Purchase & Analysis Assisting the team with any kind of work or tasks required.