Email Support Executive Graduate Jobs in Gurgaon

Office Executive for machinery Company in sector 49, Gurgaon MCPSKey Responsibilities:The candidate should be knowledgeable, smart, and able to prepare emails and handle correspondence with clients and buyers independently.They should also be able to communicate effectively with senior officials.The candidate will report to the CEO and be able to handle his travel arrangements, emails, and day-to-day operations.RequirementsBachelors degree (preferred).(minimum 2 years )of experience in administrative roles, especially in drafting professional emails and client communication.Proficiency in MS Office (Word, Excel, PowerPoint).Strong communication, organizational, and multitasking skills.Ability to work independently and handle confidential information.Pleasant personality with a professional demeanor.If you are interested so please share me your CV atcapitalplacement21@gmail.com9891409300

Handle inbound/outbound calls, emails, or chats for customer queries.Provide accurate and timely information about products, services, or processes.Resolve customer complaints, escalations, or technical issues professionally.

What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for assisting our customers with their inquiries, concerns, and complaints post-sales. The successful candidate will be responsible for providing exceptional customer service through phone, email, chat, and social media. They will also be responsible for maintaining accurate records of all customer interactions, identifying areas of improvement, and providing feedback to the management team.What will you do?Responding to customer inquiries, concerns, and complaints via email, and chat.Resolving customer complaints and escalating issues as needed to the appropriate department.Identifying areas of improvement in the customer service process and providing feedback to the management team.Meeting and exceeding customer service metrics, including response time, resolution time, and customer satisfaction scores.Serve as the main point of contact for customer inquiries, concerns, and feedback, and respond in a timely and professional manner.Basic QualificationsExcellent communication skills, both written and verbal, with the ability to articulate complex concepts to non-technical stakeholders.1+ years of experience in Email Support or customer support, preferably in a SaaS or technology company, Freshers with good communication skills and problem-solving abilities will also be considered.Excellent problem-solving skills with the ability to identify and resolve customer issues in a timely and effective manner.Comfortable working in a fast-paced and dynamic environment.Knowledge of customer service best practices and techniques.Availability to work in graveyard shifts (9 PM - 5 AM), 6 days

We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.

Dear Candidate,Greetings from Tech Mahindra....!!!Tech Mahindra hiring for the Premium Process E commerce & banking process any Graduate and Experience candidates.Preference: Looking for Immediate Joiner!!Job Location : A- 8 Knowledge Blueward Tech Mahindra Noida sec 62 Preference : Excellent Communication SkillsSalary 1.80 LPA to 3.50LPAEligibility : Only GraduateJob Criteria: Only Graduate candidates with 6 months of BPO Experience with Excellent Communication skill. Flexible to work in 24*7 environments, comfortable to work in night shifts. Preference - Candidates must have knowledge of banking/Credit Card/Debit Card Good communication skills writing, Oral and verbal. Good computer knowledge.Direct Walking: Interested Candidate can direct walking at below mention address and mention Usha Mishra top on your resume.Venue Detail : - A8A, Tech Mahindra 1st Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. For Further Details, please share your resume and contact on below mentionedNumbers.Recruiter Name - Usha Mishra

Data Entry OperatorBasic Typing speed, Basic Computer KnowledgeFresher and Experience Both can Apply

Responsibilities:Identify target audience and grow our email list.Design and implement direct email marketing campaigns.Proofread emails for clarity, grammar, and spelling.Ensure mobile-friendly email templates.Upgrade our email templates using graphics, personalization, and advanced features.Ensure prompt and accurate communication with clients via email to minimize unsubscribes.Create email databases for lead generation.Analyze campaign performance and suggest improvements.Ensure emails follow industry policies and best practices.Ability to track, measure, and report on results of email marketing campaigns to determine ROI.Devise and execute A/B tests.Requirements:Proven experience managing an email marketing program.Hands-on experience in marketing automation platforms.Proven work experience in growing, engaging with, and analyzing the performance of a large email marketing database.Experience building an email marketing campaign from scratch.Knowledgeable in Google Analytics, HTML/CSS, A/B Testing, and other CMS.Excellent written communication skills.

Experience in HTML & CSS knowledgeWhat Youll Be Doing:o Build dynamic HTML emails, modules and templates usingemail tools (Exact Target, HubSpot, Marketo, Eloqua and Netcore etc.)o QA email programs and campaigns to ensure error-free deploymento Build and optimize lifecycle, promotions, and trigger-based programso Create email & SMS campaigns that are responsive to mobile anddesktop platformso Monitor email programs to ensure deliverability to the customer base

Customer Support Executive For Interiors Company in Sector 48 GurgaonPosition:- Sr. Sales ExecutiveLocation GurgaonSalary- 20-35 KExperience Required - 1+ yrsGood communication mandatoryRequirements:Job Description:Interacting With Clients on Phone, Whatsapp or During Their Visit To Our StudioInform Client About Products; Guide Them About Process And Costing. Close The Sales DealCoordinate with Internal Teams- Design & Operations to Ensure Timely Delivery To ClientExperience: 0-2 Years Sales ExperiencePerson Must Be Based In GurgaonGood Communication Skills Are Required (EnglishA Person Should Be Ambitious And Willing To Learn.Work Environment:Monday To Saturday; 10:00 AM To 6:30 PM, One Saturday In Month Is OffPls mention thisFollow Capital Placement Services Linkdein Profile for more updates :

Job descriptionRoles and ResponsibilitiesInteracting with clients on phone, WhatsApp Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to clientDesired Candidate ProfilePerson must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learnExp - 0-2 Yrs