Email Support Executive 12th Pass Fresher Jobs in Delhi

Handle customer queries and complaints via email in a timely manner. Draft clear, professional, and empathetic responses to customer issues. Escalate complex issues to higher support teams when required. Maintain records of customer interactions using CRM/email ticketing systems. Follow up to ensure customer satisfaction and resolution. Achieve daily targets for response time and quality.

Sure, here's a pointwise breakdown of the responsibilities:1. **Organizing Office:**- Ensure the office environment is orderly and efficient.- Arrange files and documents systematically.- Manage inventory of office supplies.- Maintain cleanliness and organization within the office space.2. **Communication Management:**- Sort and distribute communications promptly and accurately.- Handle incoming and outgoing emails, letters, and packages.- Ensure timely dissemination of information to relevant parties.- Maintain confidentiality of sensitive information.3. **Record Keeping:**- Create and update records with accurate and valid information.- Organize and maintain databases, spreadsheets, and files.- Ensure proper documentation of important documents and records.4. **Meeting and Appointment Scheduling:**- Schedule and plan meetings, appointments, and events.- Coordinate with relevant parties to set up meeting agendas and prepare necessary materials.- Ensure all participants are informed of meeting details in a timely manner.5. **Supply Management:**- Monitor levels of office supplies and replenish as needed.- Handle shortages promptly to avoid disruptions in workflow.- Coordinate with suppliers to ensure timely delivery of necessary items.6. **Issue Resolution:**- Address and resolve office-related malfunctions or issues.- Respond to requests and inquiries from colleagues or clients in a timely manner.- Troubleshoot problems with office equipment or systems.7. **Interdepartmental Coordination:**- Collaborate with other departments to ensure compliance with established policies and procedures.- Communicate effectively with colleagues from different teams to facilitate smooth workflow.8. **Building Relationships:**- Maintain positive and professional relationships with suppliers, customers, and colleagues.- Foster a collaborative and supportive work environment.

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

Back office assistant Looking For Married Female (Candidate) Fresher can applyGood communication skillBasic knowledge of MS excel ,word ,etcwho can interact with our clients and vendors for follow ups.Ready to relocate nearby

We are hiring for back office executive profile candidate's CTC book world pvt LtdWe are work for team and managementAnd good facilities provided by our company employeesWe are hire good communication skills candidates