eCommerce Manager Graduate Fresher Jobs in Nashik

Key ResponsibilitiesManage and Update Product Listings, Descriptions, Images, Pricing, and Promotions Across E-commerce Platforms.Monitor Online Marketplaces and Company Websites to Ensure Accurate and Up-to-date Product Information.Process Customer Orders, Track Shipments, and Coordinate with Logistics Partners for Timely Deliveries.Maintain Inventory Records and Coordinate with Warehouse and Procurement Teams to Ensure Stock Availability.Handle Order Cancellations, Returns, Refunds, and Exchange Requests as per Company Policies.Generate and Maintain Sales, Inventory, and Performance Reports.Coordinate with Customer Support Teams to Resolve Customer Inquiries and Complaints.Monitor Website and Marketplace Performance, Identifying Issues and Escalating Them When Necessary.Assist in Planning and Implementing Promotional Campaigns, Discounts, and Seasonal Offers.Ensure Compliance with Platform Guidelines, Company Policies, and Data Accuracy Standards.Support Digital Marketing Activities By Updating Banners, Promotional Content, and Product Catalogs.

Delivery ExecutionRoute Planning: Utilize company-provided apps or GPS to navigate the most efficient and time-saving routes.Timely Delivery: Ensure all packages are delivered within the scheduled time windows and meet expected service levels.Customer Interaction: Professionally and courteously interact with customers upon delivery, providing a positive and friendly experience.Proof of Delivery (POD): Obtain electronic or physical proof of delivery (e.g., customer signature, photo proof, scanning ID) as required by company policy.Cash/Payment Handling: Collect cash payments from customers for Cash-on-Delivery (COD) orders and accurately process digital payments where applicable.