We are looking for a motivated Telecaller to join our team in Noida Sector 63. This is a full-time position suited for individuals with a passion for communication and customer service. Ideal candidates will have a minimum of a 12th-grade education and experience ranging from freshers to two years.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for initiating contact with potential customers through phone calls, providing them with information about our services, and addressing any inquiries they may have.nn2. Lead Generation: Engaging with leads effectively to understand their needs, building relationships, and converting inquiries into potential sales opportunities.nn3. Follow-Up Communication: Maintaining consistent follow-up with leads and customers to nurture relationships and facilitate informed decision-making.nn4. Data Management: Accurately updating and maintaining customer information and records in our database to ensure smooth operations and effective tracking of customer interactions.nnRequired Skills and Expectations: nnCandidates should possess excellent verbal communication skills and a friendly demeanor. The ability to listen and understand customer needs is crucial, along with a proactive attitude in addressing concerns. Being well-organized and detail-oriented will help in managing multiple tasks efficiently. While prior calling experience is beneficial, it is not mandatory, making this an excellent opportunity for freshers eager to start their career. A genuine interest in helping customers will set you apart in this role.
Domestic BPO BPO Non VoiceBPOBPO VoiceSalesInside SalesHoliday PackagesDRA Executive
Hiring Customer Support Executive (Voice / Non-Voice)Company: Radical Minds Technologies Pvt. Ltd.Location: C-46, Sector 57, NoidaSalary: Up to 3 LPAProcess: Voice / Non-Voice Job Responsibilities:Handle customer queries via calls, chat, or emailProvide accurate information and resolve customer concernsMaintain service quality and customer satisfactionFollow company guidelines and process protocols Eligibility Criteria:Good communication skillsBasic computer knowledgeCustomer service experience preferredFreshers can also apply Walk-In Interview Details: Address: C-46, Sector 57, Noida Contact Person: Vickey Giri Contact Number: 8171202598Interested candidates can share their updated CV or directly come for a walk-in interview.
We are seeking a dedicated and proactive Debt Recovery Agent to join our team. The ideal candidate will be responsible for contacting customers to collect outstanding payments, negotiate repayment plans, and ensure compliance with company policies and legal requirements. Key Responsibilities: Contact customers via phone, email, and other communication methods to discuss overdue payments and arrange payment plans. Maintain a portfolio of delinquent accounts, monitoring payment schedules and ensuring timely follow-up on outstanding balances. Assess customer financial situations and work to negotiate repayment terms that are agreeable to both the customer and the company. Adhere to all debt collection laws and regulations, ensuring compliance with company policies and legal requirements. Provide regular reports to management on debt recovery activities and progress towards targets. Utilize various skip tracing tools and techniques to locate customers with outdated or incorrect contact information.Required Qualifications: High school diploma or equivalent; a degree in finance, business, or related field is a plus. Proven experience in debt recovery, collections, or a similar role, preferably within the financial or banking sector. Knowledge of relevant debt collection laws and regulations.DRA Certified.Walk-In Interview - Mon to Sat, 10Am to 4 PM.Venue - H 25, 1st Floor, Sector 63, NoidaConnect HR - 8800387402 (WhatsApp/Call)Regards,HR Gaurav
Job Summary:We are looking to hire a dedicated and target-driven DRA Certified Collection Executive for our voice-based recovery process. The role involves handling outbound and inbound calls to recover overdue payments from customers, ensuring compliance with regulatory guidelines.Key Responsibilities:Make outbound collection calls to customers for overdue payments.Follow up on payment commitments and ensure timely recovery.Maintain daily records of calls, follow-ups, and collections in the system.Handle customer queries professionally and escalate unresolved issues.Achieve monthly collection targets assigned by the team lead/manager.Ensure compliance with RBI norms and follow the Fair Practices Code.Negotiate payment arrangements while maintaining good customer relations.Update CRM systems with accurate status reports and payment updates.
Debt Recovery Agent (DRA) expert specializes in managing and recovering overdue payments from customers or clients while maintaining professionalism and compliance with regulations.
Hiring for 40 Field Collection Executive Dra Jobs in New Delhi, Field Executive, Collection Boy, Dra, for Freshers, Required Educational Qualification is : Higher Secondary with Good Knowledge in Field Executive, Collection Boy, Dra Etc.