Desktop Support Engineer L2 Jobs

1) Assembling Pc , Installation of OS and Software.2) Installation and Configuration of Network Printer3) Configuration of Network Product Router/ Access Point 4) Installation /Configuration of Firewalls / Manage Network Switch5) Installation/ Configurations of Servers (Raid Configuration / OS Installation/H/w drivers firmware Update)6) Deployment of Active Directory and Domain Controller7) Installation of Antivirus server 8) Crimping/Punching Network Cable9) Email Configuration

The Networking Associate will assist in the planning, implementation, and maintenance of network infrastructure. This role requires a detail-oriented individual with a strong technical background and excellent problem-solving skills. The ideal candidate will support network operations, ensure optimal network performance, and provide technical assistance to end-users.Key Responsibilities:Network Implementation and Maintenance:Assist in the installation, configuration, and maintenance of network hardware and software.Monitor network performance and troubleshoot issues to ensure reliable network operation.Perform routine maintenance and updates to network systems and equipment.Technical Support:Provide technical support to end-users, resolving network-related issues promptly.Assist in the development and implementation of network policies and procedures.Document network configurations, changes, and procedures.Security and Compliance:Ensure network security by implementing and maintaining appropriate security measures.Monitor network traffic for security breaches and respond to potential threats.Ensure compliance with relevant regulations and industry standards.Collaboration and Communication:Work closely with other IT team members to support overall IT operations.Communicate network status, issues, and changes to relevant stakeholders.Provide training and support to users on network-related topics.Project Involvement:Assist in network-related projects, including upgrades, expansions, and new installations.Participate in planning and executing network-related initiatives to enhance system performance and reliability.Collaborate with vendors and service providers as needed.

1. Troubleshoot and resolve desktop-related issues via phone, email, or in-person.2. Document and track issues using a ticketing system (e.g., ServiceNow, JIRA).3. Perform basic troubleshooting, maintenance, and repair tasks for desktops, laptops, and mobiledevices.4. Collaborate with L2/L3 support teams to resolve complex issues.5. Maintain accurate inventory of desktop assets and software licenses.6. Provide exceptional customer service and ensure end-user satisfaction.7. Participate in knowledge-sharing activities to improve team's technical expertise.

Job Title: Desktop Supoort EngineerLocation Thane ,wagle estate *Job Type:* Full-time(Filed Work)*Overview:*We are seeking a motivated and customer-oriented IT Help Desk Technician to join our team. The IT Help Desk Technician will be responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and proficiency in Microsoft Excel and Word to document and report technical issues and solutions effectively.*Key Responsibilities:*- Provide first-level technical support to internal staff and consumers, responding to IT support requests via phone, email, or ticketing system.- Diagnose and troubleshoot hardware, software, and network issues.- Install, configure, and maintain computer systems, software applications, and peripherals.- Assist in the onboarding process by setting up new user accounts and workstations.- Maintain accurate records of issues and resolutions within the ticketing system using Microsoft Excel and Word.- Communicate technical information clearly and effectively to consumers and non-technical staff.- Escalate complex problems to higher-level IT staff or external vendors when necessary.- Perform regular system updates and backups.- Assist in the development and implementation of IT policies and procedures.- Provide training and guidance to end-users on the use of hardware, software, and network services.- Ensure security and privacy of networks and computer systems.- Participate in IT projects and other duties as assigned.

Desktop Administration, Hardware Troubleshooting, Network Printer Installation, Remote Support, Desktop Support, System Administration, CCNA, Active Directory, MCSA, Configuring DHCP, Technical Support, ITIL, Service Desk, Software Services, Video Conferencing

Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064

Experience : 2-3 Years Working Timing : 24*7 Shifts (Roster will be shared when candidate joined)Job Title: L2 Support Engineer (Desktop Engineer)job roles and responsibilities: Install and configure Windows and Linux desktop and peripherals and test network connections. Handle daily technical support activities on desktops & laptops, networking and server log monitoring. Basic troubleshooting in printer and scanner. Good knowledge in MS office 2019, office 365, and Open office. Install and regular updates on system applications and browsers. Ensure proper functioning of L2 switch and WIFI Access points. Develop and manage effective professional working relationships with co-workers and clients. L1 support in Desktops, Laptops, software, and hardware for both internal and onsite clients. Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA. Good English communication skills and Flexible to work on weekends.Attend all the calls forwarded by EIT Service Desk and by the Incident management team. Ensure calls are resolved within the SLA agreed upon with document closure under the service desk tool Escalate with documented evidence to the next level as and when required to the respective teams (Server, NMC, IT Security, IT SDM & Service delivery) and follow up on its closure with a complete resolution Ensure adherence to operational & technical escalation process (escalation Matrix) Provide accurate information in the shift handovers and on email to the respective function managers. Asset Tagging, Patching, and cabling of the relevant function Assets Good communication skills (in English) with internal & external clients.Location: Mumbai, Vikroli & AiroliWork From office

Laptop and Desktop support. Decent Communication skill in English (Verbal and Email)

Responding to client support requests. Walk customers through installing applications and computer peripherals Contacting clients to find out the nature of the problem. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Follow up with clients to ensure their systems are functional Report customer feedback and potential product requests Help create technical documentation and manuals

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.Troubleshooting networking and connection issues.Advising on software or hardware upgrades.Providing basic training in computer operation and management.Completing job reports and ordering supplies.

We have vacant of 3 Integration L2/L3 support engineer Jobs in Chennai , mandarin speaking, Experience Required : 3 Years Educational Qualification : B.Tech/B.E Skill mandarin speaking etc.

Hiring for O365 Admin Mail Server,System Admin,Desktop Support L1/L2 near Ahmedabad but we have Bus Facility.For O365 Administrator Mail Server Role Salary Range 6LPA to 7.5 LPAExp 5+ ApproxSkills:- Someone who has handled creation, deletion, migration, having domain knowledge of AD , DHCP is Mandatory.Some one who has worked on 2 plus domain and handled 500 -1500 Users.Can Identify phishing and spam Mail.Worked on O365 Admin portal server side.Worked as Global admin and handled many servers.Someone who has handled O365 Admin portal always not only if someone is on leave.For System Admin Salary Range 5LPA to 6 LPAExp 3+ApproxSkills Needed:-Vmware Installation,Veritas Backup,WIM, AD, DHCPFor Desktop Support L1 Salary Range 2LPA to 2.9 LPABasic VPN and TroubleshootingFor Hardware and Networking L2 Salary Range 2.9LPA to 3.36 LPA

Essential Duties/ResponsibilitiesMonitoring & Support Activities: Server, Application and Services health checks Email checks: scrutinizing numerous notifications/ various reports on daily basis. Follow up with Prime Brokers/Counterparties on learned issues. Investigate Sanity test violations (more like investigation of daily regression test results). Liaise with Software Development, Compliance, Tax and middle office teams on various assessments. Investigating, troubleshooting, and identifying solutions to resolve issues. Taking ownership of issues reported and seeing problems through to resolution. Notify customer and third-party service providers of issues, outages, and remediation status in stipulated timeframe. Document all actions in accordance with standard company policies and procedures. Provide timely updates to multiple internal stakeholders and update tickets worked upon. Excellent team player and able to work under own initiative.Operations Work: Recon and Investigation of breaks Data validation and compilation of various reports on a daily basis. Requirements Minimum of 3-5+ years of successful application development, integration and support Bachelors or Masters Degree OR Equivalent education/experience (Commerce discipline preferred). Industry experience, specifically in investment management, with the ability to talk on a peer-to-peer level with fund members is ALWAYS a plus. It is required for some roles and optional for others. Highly energetic, pro-active and creative. Superior presentation skills, both oral and written.Possible onsite-client travel

For IT support startup InfoGalaxy Global Pvt Ltd.Job briefWe are looking for a competent Help desk expert to provide fast and useful technical assistance. You will answer queries on technical issues and offer advice to solve them.Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.ResponsibilitiesServe as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution based on the issue and details provided by customersWalk the customer through the problem-solving processRecord events and problems and their resolutionFollow-up and update customer status and informationIdentify and suggest possible improvements on proceduresRequirements and skillsProven experience (5-8 years) as a help desk technician or other similar support role.Tech savvy with knowledge of Sharepoint adminstration, Office 365, Jira ticketing, LMS, desktop/printer/VOIP troubleshooting via remote control.Email configuration Working knowledge of Databases Ability to diagnose and resolve basic technical issuesExcellent English communication skillsCustomer-oriented and cool-temperedImportant: Working shift will be 3.30 am to 1.30 pm. Based at Faridabad, Delhi NCR.

We have vacant of 5 Tech support engineer Jobs in Pune Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Hardware etc.

We are having an Openings for L1 & L2 Engineer position (Desktop Support, Network Engineers /system Admin/ Technical Support) - Trainee position with good effective communication.You will be having Roles as Hardware Engineer, Networking Engineer & Technical Support (Male/Females) Trainee Position.

Urgent Openings Company: L&T1: React js Developer 3+2: Dot net Developer 3+3: Desktop Support 2+4: Azure Admin AWS 2+5: Oracle ATG 4+6: C# Automation and Java Selenium Testing 2+Any One Interested Candidate Mail your Resume

To install and configure computer networks and systems.Identify and solve any problems that arise with computer networks and systems,Consult with clients to specify system requirements and design solutions.Assembling new systems.To Monitor computer networks and systems to identify how performance can be improved; Schedule upgrades, Collaborate with Network Architects on Network OptimizationTo secure network system by establishing and enforcing policies, defining and monitoring access.To Provide network administration and support.To update on job knowledge by participating in various educational opportunities with consultation of reporting head, reading professional publications, maintaining personal network, participating in technical training/ certification training programs.Reporting network operational status by gathering, prioritizing information, managing projects.