Desktop Engineer Graduate Jobs in Nashik

Key ResponsibilitiesDesign, develop, and test hardware systems and components.Install, configure, and maintain computer hardware and peripheral devices.Diagnose and troubleshoot hardware-related issues.Conduct performance testing and quality assurance of hardware products.Collaborate with software, production, and engineering teams for system integration.Prepare technical documentation, specifications, and test reports.Perform preventive maintenance and hardware upgrades.Ensure compliance with industry standards and safety regulations.Support manufacturing and production teams in resolving hardware concerns.Evaluate and recommend hardware improvements and new technologies.

IT Engineer at Nashik..

Key ResponsibilitiesProvide first-level and second-level technical support to end users.Install, configure, and maintain desktops, laptops, printers, scanners, and peripheral devices.Troubleshoot hardware, software, network connectivity, and operating system issues.Diagnose and resolve incidents related to Windows, Microsoft 365, email, and business applications.Configure and support user accounts, passwords, and access permissions.Manage IT asset inventory and maintain accurate equipment records.Install software updates, patches, and security applications.Support onboarding and offboarding activities for employees.Escalate complex technical issues to higher-level support teams when required.Maintain helpdesk tickets and document resolutions in accordance with IT procedures.Assist with network troubleshooting, VPN connectivity, and remote user support.Ensure compliance with IT security policies and best practices.

Job Summary:We're looking for a skilled and customer-focused Desktop Support Engineer to join our IT team in Nashik. You'll be the first point of contact for our internal users, responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a commitment to ensuring a productive and efficient IT environment for all employees.Key Responsibilities:Technical Support & TroubleshootingProvide first and second-level technical support to end-users for hardware (desktops, laptops, printers, peripherals) and software (Windows OS, MS Office Suite, business applications, antivirus) issues, primarily through ticketing systems, phone, email, and in-person visits.Diagnose and resolve technical problems efficiently, escalating complex issues to senior IT staff or relevant vendors when necessary.Perform hardware and software installations, configurations, and upgrades.Troubleshoot network connectivity issues (LAN/Wi-Fi) for end-user devices.Assist with printer setup, configuration, and basic troubleshooting.User Management & SecurityManage user accounts, permissions, and passwords within Active Directory or other identity management systems.Ensure endpoint security by assisting with antivirus updates, patching, and adherence to IT security policies.Educate users on basic IT security best practices and phishing awareness.Asset Management & DocumentationMaintain accurate inventory records of IT assets, including hardware, software licenses, and peripherals.Document all support interactions, solutions, and troubleshooting steps in the IT service desk ticketing system.Create and update technical documentation, knowledge base articles, and user guides.Maintenance & Proactive SupportPerform routine preventive maintenance on desktops, laptops, and other IT equipment to ensure optimal performance.Monitor system health and identify potential issues proactively.Assist in setting up IT infrastructure for new employees or office rearrangements.Support IT projects as assigned by the IT Manager (e.g., system migrations, software rollouts).