Debt Recovery Fresher Jobs in Navi Mumbai

Making & Receiving Telephone Calls and Assisting DefaultersMaintaining An Accurate Record of All Calls Made and ReceivedInforming Defaulters About Their Debts and Ensure Payments Are MadeShould be Able to Send Updates Via Whats App to Customers As & When RequiredMust Handle 100+ Outgoing/Incoming Calls DailyConvincing Skills & Should Be Target OrientedRoles & Responsibilities.Calling Potential DefaultersExplaining & Conveyancing Defaulters for PaymentCollection And Follow

We are seeking a Collection Executive who will play a crucial role in managing and collecting outstanding payments from customers. This position is based in Ghansoli and is open to freshers with a minimum educational qualification of 12th pass. You will work full time from our office.Key Responsibilities:- Contact Customers: Reach out to customers via phone or email to remind them about overdue payments and resolve any issues they may have.- Maintain Records: Keep accurate records of all communications and payments received to ensure transparency and accountability.- Follow Up: Conduct regular follow-ups on pending payments to encourage timely settlement, ensuring a steady cash flow for the company.- Negotiate Payments: Work with customers to negotiate payment terms that work for both parties while maintaining a positive relationship.- Report Issues: Identify and report any payment disputes or issues to your manager promptly for further action.Required Skills and Expectations:- Strong verbal communication skills are essential. You must be able to explain payment-related issues clearly and professionally.- Basic computer knowledge is required, including familiarity with spreadsheets and data entry.- A customer-oriented mindset is crucial, as building good relationships with clients will help in collecting payments effectively.- Basic negotiation skills are important to handle customer queries and resolve payment concerns amicably.- Being detail-oriented will help in accurately tracking payments and communications, ensuring no follow-up is missed.