Customer Support Voice Process Fresher Jobs in Chennai

This role offers an excellent opportunity for freshers in customer support for candidates fluent in Telugu, Malayalam, or Kannada, located in Chennai. You will engage with customers, helping them with inquiries and delivering exceptional service.Key Responsibilities include communicating effectively with customers in their preferred language, addressing their questions or issues promptly, and ensuring customer satisfaction. You will assist with inquiries, provide necessary information, and escalate issues when required, all while maintaining a positive attitude and ensuring a smooth customer experience.Required skills for this role include a strong command of either Telugu, Malayalam, or Kannada, along with good spoken and written English. Basic computer knowledge is essential as you will be using various software and tools to support customers. You should possess excellent communication skills, patience, and a problem-solving mindset to resolve issues effectively.The role is a full-time position based in an office environment, requiring a minimum educational qualification of 12th pass. Candidates with 0 to 1 years of experience are welcome to apply. You will work with fixed Sunday holidays and may be eligible for incentives up to 20,000. The organization also provides PF and ESI benefits to its employees. If you have the desire to start your career in customer support and can work in Chennai, apply for this vibrant role today!

We are looking for a BPO Telecaller to join our team in Guindy, Chennai. This is a full-time office position suitable for candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. As a BPO Telecaller, you will be responsible for engaging with customers through telecalling, effectively addressing their inquiries, and delivering excellent customer service. You are expected to work within a team, assisting in the management and coordination of tasks as needed. Key responsibilities include:- Conducting telecalling activities to connect with customers and resolve their queries.- Contributing to a team environment and assisting team leaders with daily operations.- Managing customer data and maintaining accurate records for follow-up actions.The ideal candidate should possess strong communication skills and have a good command of the local language. You should be able to work efficiently in a team and demonstrate a proactive approach to problem-solving. Additional requirements include: - A willingness to work from the office in Guindy, Chennai.- Commitment to your role and the ability to handle multiple tasks effectively.Benefits include accommodation and meals provided, enhancing your experience while working with us. We welcome motivated candidates eager to grow in a supportive and collaborative environment.

As a BPO Telecaller, you will play a vital role in our team by engaging with customers through telecalling in a non-voice process environment. You will be responsible for assisting team leaders, managing calls effectively, and ensuring a high level of customer satisfaction.Key Responsibilities include:- Engaging with customers through telecalling: You will initiate and handle outbound calls, providing information and answering queries.- Supporting team operations: Assist team leaders in managing day-to-day activities and ensuring smooth workflow within the team.- Managing customer inquiries: You will address customer concerns professionally and ensure prompt resolution.Required skills and expectations:- Strong communication skills: Clear and effective spoken communication is essential for engaging with customers.- Team collaboration: You must work well in a team environment, supporting colleagues and contributing to team success.- Basic computer literacy: Familiarity with phone systems and basic computer operations is required.- Ability to follow instructions: You should be able to follow directions from team leaders and management effectively.This is a full-time role, and you will be expected to work from our office located in Guindy, Chennai. Benefits include provided accommodation and meals for your convenience. A positive attitude and a willingness to learn will greatly help you thrive in this position. Ideal candidates will have 0 to 3 years of experience and must have completed at least the 10th grade.

We are looking for a friendly and dedicated Customer Support Representative to join our team in Thousand Lights, Chennai. This is an exciting opportunity for someone who enjoys helping others and is looking to start their career in customer service.nnAs a Customer Support Representative, your main responsibilities will include assisting customers with their inquiries and issues, providing information about our products and services, and ensuring a high level of customer satisfaction. You will handle customer queries through calls, emails, or chat, and aim to resolve their concerns promptly.nnTo succeed in this role, you should have strong communication skills, a positive attitude, and the ability to listen to customers and understand their needs. Being patient and empathetic, especially in challenging situations, is crucial. You should be able to work well in a team, as collaboration with colleagues can help provide the best solutions for customers. Additionally, basic computer skills will be beneficial, as you will be navigating various software and tools while assisting customers.nnWe welcome candidates with 0 to 1 year of experience and a minimum education of 10th pass. If you are eager to learn and grow in a full-time office environment, we encourage you to apply for this opportunity to build a rewarding career in customer support.

We are looking for a BPO Telecaller to join our team in Chennai. This is an entry-level position suitable for candidates with minimal work experience. The role involves direct communication with customers, and you will be responsible for managing calls and providing excellent service.Key Responsibilities:- Making Outbound Calls: You will call customers to share information about our services or products, addressing their needs and inquiries.- Customer Service: Provide prompt and accurate assistance to customers to enhance their experience and build strong relationships.- Record Keeping: Maintain detailed records of customer interactions and update the database with relevant information after each call.- Achieving Targets: Work towards daily and weekly targets set by the management to ensure a high level of productivity.- Feedback Collection: Gather feedback from customers regarding their experience and report insights to help improve our services.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively engaging with customers.- Listening Skills: You should be a good listener, ensuring that you understand customer needs and concerns clearly.- Basic Computer Knowledge: Familiarity with computer systems and data entry is expected for maintaining customer records.- Team Player: Ability to work collaboratively with colleagues and contribute positively to the team environment.- Adaptability: Willingness to learn and adapt to new processes as needed, maintaining a positive attitude in a fast-paced environment.

We are seeking a motivated BPO Telecaller to join our team in Anna Nagar. This position is perfect for freshers looking to start their careers in the business process outsourcing sector. The ideal candidate will be female and should be ready to work full-time in an office setting.Key Responsibilities:- Making Calls: Reach out to potential clients or customers to promote services and gather feedback, ensuring effective communication throughout.- Handling Inquiries: Respond to customer questions and concerns, providing accurate information and resolving issues to enhance customer satisfaction.- Data Entry: Maintain and update customer information in the database, ensuring that all records are accurate and current for future reference.- Following Scripts: Use given scripts and guidelines during calls to maintain consistency and clarity in messaging.- Reporting: Document call outcomes and maintain logs to assist the management in analyzing telemarketing efforts and improving strategies.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively addressing customer needs and promoting services.- Listening Skills: Active listening abilities are crucial for understanding customer inquiries and responding appropriately.- Team Player: Willingness to work collaboratively with colleagues to achieve team goals and maintain a positive work environment.- Adaptability: Openness to learning and adapting to new processes and technologies in a dynamic work setting.- Basic Computer Knowledge: Familiarity with computer systems and data entry processes to accurately manage customer information.

We are looking for a dedicated BPO Telecaller to join our team in Anna Nagar, Chennai. This full-time role is ideal for fresh graduates who want to start their career in the BPO industry. Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls, addressing inquiries, and providing relevant information about our services.2. Lead Generation: Identify potential customers and update leads in our database while ensuring proper follow-up for conversions.3. Problem Resolution: Listen to customer concerns and provide appropriate solutions, escalating issues when necessary to maintain customer satisfaction.4. Reporting: Maintain accurate records of calls and customer interactions in our system to track performance and follow-up actions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Tamil, paired with a friendly and professional demeanor. The ideal candidate is a quick learner with a positive attitude and the ability to handle multiple tasks efficiently. Basic computer skills are necessary, along with the capability to navigate through various software applications. We expect candidates to work full-time from the office and demonstrate a commitment to continuous learning and improvement in customer service techniques. A team-oriented mindset and the ability to thrive in a fast-paced environment are essential for success in this role. CONTACT : SOWMIYA - 9551550768

We are seeking a dedicated BPO Customer Support Executive to join our team. This role is suitable for individuals with 0 to 6 years of experience and offers a work-from-home arrangement. The ideal candidate should be enthusiastic about helping customers and providing exceptional service. Key Responsibilities:- Customer Interaction: Engage with customers through phone, chat, or email to assist with their inquiries and provide solutions.- Problem Resolution: Identify and resolve customer issues in a timely manner, ensuring customer satisfaction is prioritized.- Order Processing: Handle customer orders and ensure accurate processing and fulfillment of their requests.- Feedback Collection: Gather customer feedback to enhance service quality and deliver a better customer experience.- Documentation: Maintain accurate records of customer interactions and transactions for future reference and tracking.- Team Collaboration: Work closely with other team members to share insights and improve overall service efficiency.Required Skills and Expectations:- Excellent communication skills in both written and verbal forms, enabling clear and effective customer interactions.- Strong problem-solving abilities to assist customers effectively with various issues and queries.- A basic understanding of computer applications and the ability to quickly learn new software tools.- A customer-oriented attitude, with a focus on helping customers and enhancing their experience.- Capacity to work independently with minimal supervision while managing time efficiently.- Reliability and professionalism, with a commitment to delivering high-quality service consistently.

We are looking for a motivated Tamil Telecaller to join our team in Maduravoyal, Chennai. This position is ideal for individuals who have recently completed their 12th grade and are eager to start their career in customer service. Key Responsibilities:- Make Outbound Calls: You will reach out to potential customers to share information about our products and services, aiming to generate interest and establish connections.- Handle Customer Queries: Respond to customer inquiries in Tamil, providing clear and helpful information. Your ability to understand and resolve issues will enhance customer satisfaction.- Maintain Records: Keep accurate records of calls made and customer interactions. This information is essential for tracking performance and improving service.- Achieve Targets: Work towards daily and monthly sales or service targets set by your team leader. Your enthusiasm and dedication will contribute to the team

We are looking for a confident and motivated Telecaller to join our team.Making calls to prospective customers from a provided database.

Urgent Hiring - Customer Support Executive - Insurance (Domestic Voice Process) Greetings from AustraITES Pvt Ltd!! Role: Tele Sales Executive Location: Nungambakkam, Chennai

Job Title: Outbound Sales Executive - Voice ProcessLocation: ChennaiExperience: Freshers / ExperiencedSalary: As per company standardsJob Description:We are looking for enthusiastic and target-driven Outbound Sales Executives for a voice process role. The candidate will be responsible for reaching out to prospective customers, explaining services, generating leads, and closing sales.Key Requirements:Good communication and comprehension skillsAbility to speak, write, and understand EnglishAbility to draft professional emails to prospectsAbility to speak and understand regional languageGood analytical skillsTarget-oriented with a confident personality

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.

We Have openings for sales Executive(Banking)Location - Prungudi,chennaiShift Time - 9.30 - 6.30Salary - 13000-17000+ IncentiveLanguage - Tamil,Telugu & MalayalamExp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Voice process office based job Calling interested customers Explain company services over the call Follow up with customers No field work Training will be provided Fixed salary + incentives

Wanted Telecaller femaleJob timing 10am to 5pmFull time office jobBenifitsSalary plus incentive ESI PF

- Make outbound calls to customers: The primary responsibility of a BPO telecaller is to make outbound calls to customers to promote products or services, follow up on leads, or conduct surveys.- Handle customer inquiries: Respond to incoming customer inquiries and resolve any concerns or issues they may have regarding products or services.- Maintain customer database: Keep accurate records of customer interactions and transactions in the database for future reference and follow-up.- Achieve sales targets: Meet or exceed sales targets set by the company by effectively pitching products or services to customers over the phone.- Adhere to scripts and guidelines: Follow scripts and guidelines provided by the company to ensure consistent messaging and quality customer interactions.Skills and Expectations:- Excellent communication skills: Ability to effectively communicate with customers over the phone, listen attentively, and articulate information clearly.- Basic computer skills: Proficiency in using basic computer applications and navigating software programs to input customer data and access information.- Customer service orientation: A customer-centric approach with a focus on providing exceptional service and building positive relationships with customers.- Strong work ethic: Self-motivated, goal-oriented, and able to work independently or as part of a team to achieve targets and deliver results.- Attention to detail: Ability to accurately record customer information, follow guidelines, and maintain a high level of accuracy in all interactions.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Conduct cold calls to prospective customers to promote life insurance products.Clearly explain policy benefits, terms, and conditions to potential clients.Work towards achieving daily and monthly sales targets.Handle customer queries and provide accurate information to build trust.Follow up on leads and maintain detailed daily call reports.Ensure high-quality customer service throughout the sales process.Communicate effectively in Tamil to build rapport with local clients.Benefits:Fixed Salary, Attractive Incentives, PF Coverage, ESI Coverage, Training Provided, Career Growth.