12

Customer Support Operations Job Vacancies in Navi Mumbai

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  • Fresher
  • 3.8 Lac/Yr
  • Navi Mumbai
Customer Care Cons Customer Guidance BPO Operations Domestic BPO Chat Support Chat Process
We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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  • Fresher
  • 2.3 Lac/Yr
  • Navi Mumbai
Customer Care Cons Domestic BPO BPO Non Voice BPO Operations Chat Support
Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Navi Mumbai
Sales Communication Call Center Operations Customer Support
Job DetailsLocation: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,, Opp. Vashi Station Vashi, , Navi Mumbai- , 400705Employment Type: Permanent Employment (Full-time)Work Type: on-siteNo of Openings: 10Created At: 11 September 2025Updated At: 30 September 2025Salary: ,INR 12000 - 20000 / monthlyApplication Deadline: Not specifiedDescription:Unit Sales Manager Retention (Renewal)Company: ICICI Lombard General Insurance Company Ltd.Location: 13th Floor, Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station, Vashi, Navi Mumbai 400705Job Type: Full-time (Work from Office)Vacancies: 50About the RoleICICI Lombard is looking for enthusiastic and driven Unit Sales Managers Retention (Renewal) for its Mumbai Contact Centre. In this role, you will be responsible for managing customer renewals, retaining clients, and delivering superior customer service through voice-based interactions.Key ResponsibilitiesHandle customer calls related to policy renewals and retention.Ensure timely follow-up with existing customers for policy continuation.Deliver high-quality customer service while focusing on renewals.Maintain strong communication in both English and Hindi.Address customer queries effectively and resolve issues promptly.Achieve renewal targets and ensure customer satisfaction.Participate in mock calls and demonstrate product understanding.Qualifications & Skills RequiredEducation: Graduate (Full-time/Part-time).Experience: 0-2+ years (Freshers welcome).Strong verbal communication in English & Hindi.Clear thought process and understanding of call centre operations.Knowledge of customer service & sales skills.Ability to explain: Why ICICI Lombard, What is Customer Service, and What qualities are needed for Customer Care Executives.Work EnvironmentWorking Days: 5 days a week.Week Off: 2 days (rotational).Shift Timings: Fixed shift, 9:30 AM 7:00 PM.Process: Voice-only (No transport provided).Salary & BenefitsFresher CTC: 1.75 LPA (Approx. 12,500 in-hand/month).Experienced CTC (02+ years): Up to 2.50 LPA (Approx. 18,000 in-hand/month).Attractive performance-based incentives.Skills:SalesCommunication00Experience: Not specifiedQualification Requirements: Graduation (10 + 2 + 3)About the CompanyName: ICICI LombardAddress:Area: Opp. Vashi Station Vashi,City: Navi Mumbai-Pincode: 400705Street: 13th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall,Location Link: View on MapHiring Need: Immediate
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Outbound Calling Customer Care BPO Operations BPO Voice International BPO BPO Sales International Voice Process International Voice Call Center Chat Support Good Communication Skills Telecaller Telecalling Executive International BPO Voice Process Inbound Calls Outbound Calls Telesales Representative Handling Customer Queries Complaint Handling Inbound Calling BPO Telecaller
we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli
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Domestic BPO BPO Sales Call Center BPO Call Center BPO Telecaller BPO Customer Support Executive BPO Operations Manager Telecaller Telesales Executive
Telecaller Role and Responsibility Knowing all the details of the product or service offerings Regularly updating and obtaining the lists of individual contact details Meet and exceed sales target set by the organization Stay updated with market trends to better serve customers Identify customer needs and provide solutions through the companys products and services Build and maintain positive relationships with future prospects Bringing clarification to the progress and performance-related expectations by conducting regular meetings Conducting each function with the utmost respect, regardless of the behavior of the other Keep record of every customer interaction and sales activities Contacting current and potential clients to inform them regarding the product and service. Answering all queries and questions regarding the company and product Understanding customers requirements by asking questions and closing the deal Keeping the customer database maintained and updated Taking and processing orders accurately Preserve the companys reputation by handling grievances Facilitating companies sales by going the extra mile and meeting a sales quota Keeping a record of all the sales calls and notes of useful informationTelecaller Requirements Graduation or equivalent Priory experience working as a telecaller or in a similar role Having done a sales-related training program Knowledgeable with computers Having exposure to cultural norms and diverse viewpoints Ability to change the communication style on unusual events Excellent interpersonal, research, and record-keeping skills Having the capability to receive critics without internalizing them 1+ years of experience as a telecaller or any similar role Proven track record of successfully achieving the sales quota Efficient with English Excellent interpersonal and communication skills Excellent negotiation skills and the ability to resolve
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Hiring For Customer Service Associate

Red Hibiscus Info Solution

BPO Operations Inbound Process Customer Service Representative Customer Care Executive Email Support Chat Support Customer Service Associate
To Solve the Customer Queries Over the Call.good Communication Skillfor International Process;5 Days Working, 2 Rotational Week Offfor Domestic Process; 6 Days Working, 1 Rotational Week Off
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  • 0 - 6 yrs
  • Navi Mumbai
Customer Care Customer Support Telecalling BPO Telesales Customer Service Operations
Job Openings for 100 Customer Service Jobs for Freshers in Navi Mumbai, having Educational qualification of : Higher Secondary,Other Bachelor Degree with Good knowledge in Customer Care, Customer Support, Telecalling BPO Telesales, Customer Service Operations, Telecalling / BPO / Telesales etc.
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Operation Executive

uFaber EduTech Pvt Ltd

Microsoft Office Communication Convincing Power Excel Customer Support Data Entry MS Office
Company Name: uFaber EduTech pvt ltdJob location: Kurla, Mumbai (WFO)Designation: Operation executiveAbout Us - Who we are ?uFaber is a well-funded EduTech startup, founded by serial entrepreneurs from IIT Bombay. Technology has changed almost every aspect of our life but the way we learn is still the same. We know that we have chosen a very complex and difficult problem to solve but if the problem is not challenging, what's the fun! We are building a team of super smart and high IQ people.We at uFaber are cruising towards a solution to the real education problem in India. We are on a mission to transform a million lives through the most personalized education experience ever delivered in the country. We have reached our first milestones by creating Asia's largest online education properties in language learning and GATE/ UPSC training and are now gearing up for the next big leap. You can be a part of this jump!Job Description: 1. Taking and making calls2. Talking to students who have purchased our product3. Consistent follow-ups via calls and email4. Keeping track of the updates and informing the teamPreferred candidates:1. Any Graduate degree2. Must have good communication and convincing skills3. Must have some basic understanding of Excel4. Customer support experience is preferred (telecalling)5. Work on data entry6. Should be computer savvy (MS office)
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English Communication Skills Sales
We have multiple openings from our 4000+ hiring partners in above domains with salary upto 8LPA. Only interested aspirants apply
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Customer Support Executive

Reliva Physiotherapy and Rehab

Customer Care Customer Support Customer Service Operations CSE
ReLiva Physiotherapy is a physiotherapy specialist with a wide network of Physiotherapy clinics, outsourced physiotherapy for hospitals and home visits.We have about 40 clinics across 10 cities in India.We are looking for a customer service executive.The role and responsibilities will be:1.Answer phone calls in a more professional manner and provide information about the service as required by the customer2.Keep records of interactions with customer; keeping record of details of customer complaints, inquiries, and comments3.Follow up customers and their complaints; ensuring that customers requests are attended to accordingly.4.Providing complete information about the product to the customer.5.Solving all service related issues of the customers.6.Maintaining and updating the information of the customers regularly.7.Providing the best possible solution to the queries of the customers.
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Customer Support Executive (Female)

The InventorXI Technologies

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Customer Care Customer Support Voice Process Service Marketing Technical Services Customer Service Operations Walk in
Company Name: 1Point1 SolutionLocation: Turbhe, Navi MumbaiNature of Job Email/Chat/Voice Designation Customer Support Executive Freshers and Experienced both can apply Excellent English is mustBrief candidates about healthcare knowledge.Salary- 21k CTCOnly female candidates Rotational Day ShiftsInterview RoundsHRClientNotes: We are not taking any charges of placement.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Vashi Navi Mumbai
Good Communication Skills Handling Customer Queries Organizational Skills Problem Solving Basic Computers Attention to Detail Time Management Positive Attitude Adaptability Customer Care Customer Support Operations Customer Support Voice Process
We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!
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Customer Support Executive

The InventorXI Technologies

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Navi Mumbai
Customer Care Customer Support Voice Process Service Marketing Technical Services Customer Service Operations CSE Walk in
Company Name: 1Point1 Solution.Location: Turbhe, Navi MumbaiProcess: Go FirstNature of Job Outbound and inbound ProcessGreat opportunity to work in airline process Designation Customer Support Executive HSC/Graduate both can apply Excellent English is mustSalary (INR)-12.149K Net 16.5K CTCRotational Day Shifts and Rotational Off for Girls/Boys Interview RoundsHROPSpaid training of 19-21 DaysCandidate should be comfortable working from OfficeCandidate should have all the below mentioned Documents1. 1Aadhar Card 2. 2. Pan Card 3. 3. 10/12 & Graduation Mark Sheets4. 4. Bank Account Details Notes: We are not taking any charges of placement.
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Customer Support Executive

The InventorXI Technologies

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Navi Mumbai
Customer Care Customer Support Voice Process Service Marketing Technical Services Customer Service Operations CSE Sale Walk in
Company Name: 1Point1 solutionLocation: Turbhe, Navi Mumbai.Process name - Tata SME Outbound Sales ProcessNature of Job 100% Outbound ProcessDesignation Customer Support Executive Only experience candidates can apply Excellent English is mustOnly graduate can apply 2 year sales experience mandatory .Salary (INR)-20K Net 24K CTCRotational Day Shifts and Rotational Off for Girls/BoysInterview RoundsHRClientUnpaid training of 14 DaysCandidate should be comfortable working from OfficeCandidate should have all the below mentioned Documents1. Aadhar Card 2. Pan Card 3. 10/12 & Graduation Mark Sheets4. Bank Account Details Notes: We are not taking any charges of placement.
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Apply to 12 Customer Support Operations Job Vacancies in Navi Mumbai