Customer Support Leader Job Vacancies in Kolkata

Customer Service Executive (Voice/Blended/USA)The executives primary role is to be responsible for various aspects of the e-commerce process like inventory reconciliation, order fulfillment, shipments & catalog modifications. They are responsible for coordination with stakeholders and ensuring the timely completion and resolution of transactional operational tasks. They communicate over phone regularly with various counterparts to gather updates and address any operational challenges.Roles & Responsibilities Manage day-to-day coordination with different retail brands to ensure timely pickups, shipments & order fulfillment. Efficiently coordinate and schedule inventory updates from retail brands. Maintain clear and constant communication with retail brands. Proactively address any potential issues or delays to ensure timely pickups. Foster and maintain strong relationships with retail brands. Adapt and handle unexpected challenges, such as delays and changes in schedules.Required Candidate Profile- Excellent written and verbal communication skills- Phone and email etiquettes to effectively address customer queries- Have Customer Empathy - ability to identify and understand customer's situation and motivesExperience2 4 years experience in a similar roleUSA Calling experience a mustEducation Graduate (10+2+2/3)Age 30 yrs (+/- 5yrs)Working Hours 2.00 pm to 12.00 am Mon-FriSalary 3-4 Lacs P.A.

Profile Name : Business Development Managerexperience : Fresherslocation : Remote / Work from Homethe Ideal Candidate Will Be Responsible for Overseeing all the Areas of Operations Including Recruitment, Training , Business Operation, Management and Team Leading.responsibilities : Select , Recruit and Supervise Insurance Consultants / Point of Sales Person / Arps in all Areas of the Business Coordinate Orientation of New Staffs and Ongoing Trainings. Development of Team By Ensuring Process Services. qualification and Skills : Bachelor's Degree or Equivalent. General Business Skills Good Communication Skills Distribution/ Team Building remuneration / Salary Structure as per Industry Standards :- Handsome Salary [ Basic Salary + Allowances + Pf + Medical Benefits + Incentives and Others ] recruitment Process : 1. Candidates Will have to Go Through Interview Process. Interview Will Be Conducted Online Through Zoom Meeting Application. 2. Selected Candidates Will have to Fill Up and Application Form for Ic-38 Exam Which Will Be Conducted By Insurance Regulatory and Development Authority of India ( Irdai ) only Candidates Who Fits the Job Profile May Apply others Facilities:- 1. Fixed Salary+ Allowances 2. P.f 3. Esic 4. Unlimited Incentive 5. Official Tour 6. Gifts and Certificates 7. Foreign Tour disclaimer: Gain Your Knowledge and Unlimited Earning with Fixed Salary,Allowances Huge Incentives. company Provide You Work from Home Facilities. meet Monthly Goalsheet, this is Fully Managerial Job. No Bond Sign like Consultency Job. no Hidden Charges, Part Time. so, Why You are Waiting, Apply as Soon as Possible, Limited Sit. Hurry Up. job Type: Full-time/part Timesalary: 19,000.00 - 40,000.00 per Month benefits: Provident Fund,Work from Home schedule : Monday to Friday experience: Business Development: 1 Year (required) Total Work: 1 Year (required) language: Hindi (required)

Customer Service Lead: Driving customer excellence Compliance adherence on Quality Parameters Supervise customer service team and tele caller team Respond and resolve - customer inquiries and issues within a defined TAT Conduct survey analyse and prepare reports Stakeholder management Vendor management Customer engagement Develop policies and procedures Focus on customer satisfaction Train staff Develop goals and report progress Work with cross functional teamsExperience-3 -6 years

Tele calling excutive need our company work in development of properties

Hi,Greetings from Smart Solutions Pvt LtdWe are an International BPO cum IT company .We have an urgent requirement of Freshers as well as Experienced with excellent communication skill in English for our International lead generation/ sales process (voice).(WORK FROM OFFICE)DESIGNATION- Customer Care Executive / Sr. Customer Care Executive / Team LeaderWe are hiring for US (NIGHT) Shift / (EVENING) Shift with Fixed Basic Salary.Process- Electronic Login Device (ELD)(outbound/inbound) Fixed Basic Salary - 10000 INR to 30000 INR+incentives. ( Full -Time Job )Shift Timings - 9:00 PM to 6:00 AM Fixed Basic Salary - 5000 INR to 15000 INR+incentives. ( Part - Time Job )Shift Timings- 5:30 PM 10:00 PMEligibility -a) Ability to speak in English Fluently.(mandatory)**b) Education minimum 10 pass and above.c) Age limit 18 to 40 yrsBenefits On -Spot Offer LetterNo Rotational Shifts.5 days working Attractive Salary Packages (Fixed Salary + Unlimited incentives)Referral bonusExcellent career growthSalary No Bar For Good CandidatesPick Up and Drop AvailableSTUDENTS ARE MOST WELCOME FOR THIS JOB.This is not a Tech SupportWe provide Fixed Salary on time and Which is not depending upon any sales or target.Interested candidates should call us immediately-OrCan directly walk in with hard copy of their updated CV between = Monday Friday( 10 : 30 am - 4 pm) SMART SOLUTIONS PVT LTD16A Shakespeare Sarani , New B.K Market building ,6th Floor , Kolkata - 700071.(Nearest metro - Maidan metrostation)***Please mention HR sayantani on top of your CV for reference.***(mandatory).Thanks & RegardsSayantani (HR)

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.QualificationsExcellent communication and customer service skillsProven experience in customer support and customer satisfactionAbility to troubleshoot and resolve customer issuesFamiliarity with customer service software, databases, and toolsBachelor degree in business administration, communication, or a related field is preferredRelevant experience in the jewelry industry is a plus.Industry - Luxury Goods & JewelryEmployment Type-Full-time