Customer Support Job Vacancies in Nagpur

We are looking for a dedicated Customer Care Executive to join our team in Nagpur. This role is perfect for freshers who have completed their 12th grade and are eager to start their careers in customer service. The position is full-time and offers the flexibility of working from home.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via calls or chats to assist with questions, concerns, and issues, ensuring a quick and effective resolution.- Provide Product Information: Explain the features and benefits of products or services clearly, helping customers understand how they can meet their needs.- Handle Complaints: Address customer complaints professionally, striving to resolve issues while maintaining a positive relationship with the customer.- Document Interactions: Record details of customer interactions and transactions in our system to keep accurate records and track feedback.- Follow Up with Customers: Reach out to customers after their inquiries have been addressed to ensure satisfaction and offer additional assistance if needed.Required Skills and Expectations:We are seeking candidates with strong communication skills, both written and verbal, to interact effectively with customers. A good understanding of basic computer applications is essential, as you will be using various software to assist customers. Additionally, candidates should be patient, empathetic, and possess problem-solving skills to handle different customer situations kindly and effectively. Being organized and able to work independently in a home environment is crucial for success in this role.

We are looking for a Sales Coordinator to join our team in Indora. This entry-level position is ideal for recent graduates with a Bachelor of Commerce degree and offers a great opportunity to start a career in sales.Key Responsibilities:- Support Sales Team: Assist the sales team with daily tasks, including managing schedules and preparing sales materials, to enhance overall productivity.- Process Orders: Handle the processing of customer orders while ensuring accuracy in order entry and timely delivery to clients.- Customer Communication: Serve as a point of contact for customers, addressing inquiries and providing updates on order status to maintain satisfaction.- Maintain Records: Keep accurate records of sales activities, customer interactions, and inventory levels to support effective reporting and decision-making.- Assist in Reporting: Help prepare sales reports by collecting data and summarizing findings, which will aid the management in understanding sales trends.Required Skills and Expectations:- Recent graduates with a Bachelor of Commerce degree are encouraged to apply. A strong academic background in business is beneficial.- Good communication skills are essential, both verbal and written, to effectively interact with team members and customers.- Strong organizational skills, with the ability to manage multiple tasks simultaneously, are important for ensuring smooth operations.- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, is needed for reporting and presentations.- A positive attitude and willingness to learn, along with a team-oriented mindset, are crucial for thriving in this role.

We are looking for a BPO Telecaller to join our team in Nagpur. This is an entry-level position suitable for candidates with minimal experience. The primary role involves interacting with customers over the phone to provide information, answer queries, and support various telemarketing efforts.Key Responsibilities:- Customer Interaction: Engage with customers through inbound and outbound calls to provide information and support based on their needs.- Information Gathering: Collect and confirm customer details in order to maintain accurate records and assist in lead generation.- Sales Support: Promote and sell our products and services, aiming to meet or exceed sales targets through effective communication techniques.- Query Resolution: Address customer complaints and queries, ensuring quick and effective solutions to enhance customer satisfaction.- Data Entry: Accurately input customer information and interaction details into the company's database.- Follow-Up: Conduct follow-up calls to ensure customer satisfaction and encourage repeat business.Required Skills and Expectations:Candidates should be 12th Pass with excellent communication skills in English and Hindi (or local languages). A pleasant voice and a friendly demeanor are essential to engage effectively with customers. Candidates should be open-minded, eager to learn, and able to work in a fast-paced environment. Strong listening skills and the ability to handle customer queries patiently are crucial. Basic computer proficiency is a must, along with a willingness to work in an office setting during regular working hours.

Handle inbound & outbound calls in a professional manner Resolve customer queries, complaints, and requests effectively Provide accurate information about products/services Maintain proper call records and update CRM systems Ensure high levels of customer satisfaction and service quality Follow communication scripts and company guidelines Meet daily/weekly performance targets and KPIs Coordinate with internal teams for issue resolution Maintain confidentiality of customer information Adapt to night shift schedules and work discipline

Job Role - Customer Support ExecutiveLocation - MIHAN, NagpurSalary - 12k to 17k per monthRotational ShiftsBoth way Cab facility available Qualification - 12th pass and aboveNote - (Only Walkin Interviews Available)Roles and Responsibilities1.Provide exceptional service via voice calls, promptly addressing inquiries and issues.2. Manage high volumes of calls with professionalism and efficiency.3. Troubleshoot and resolve issues quickly, following procedures and escalating when needed.4. Ensure clear, empathetic communication, making customers feel supported.5.Continuously improve retention processes based on feedback and performance data. (As required)6.Achieve and exceed sales targets through effective communication and persuasion. (As required)

Rotational ShiftsBoth way Cab facility available Qualification - 12th pass and aboveNote - (Only Walkin Interviews Available)Roles and Responsibilities1.Provide exceptional service via voice calls, promptly addressing inquiries and issues.2. Manage high volumes of calls with professionalism and efficiency.3. Troubleshoot and resolve issues quickly, following procedures and escalating when needed.4. Ensure clear, empathetic communication, making customers feel supported.5.Continuously improve retention processes based on feedback and performance data. (As required)6.Achieve and exceed sales targets through effective communication and persuasion. (As required

Note : Your age is must be 18+ & also have Pan Card & aadhar cardHiring for 10 Technical Support Executive Jobs Work from home Only for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Technical Customer Support, Technical Services, Desktop Support, Customer Relationship etc.

We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities

A telecaller is responsible for handling outbound or inbound calls to customers to promote products/services, handle queries, or gather information. Here are the main responsibilities:

We are looking to hire a Sales Executive for our Property Services division at NRIWAY.IN.We handle properties for both International and Domestic clients. This is a full-time in-house job, based at our Nagpur office.Job Location: Nagpur, MaharashtraSalary Package: 15,000 to 20,000 per month (depending on experience) + IncentivesExperience Required: Minimum 3 years in sales or real estateKey Responsibilities: Generating leads through various channels Handling client inquiries and explaining our property services (Domestic & International) Coordinating property visits and team schedules Following up with potential clients and closing deals Maintaining lead records and sales reports Achieving monthly sales targetsRequirements: Excellent communication skills Strong sales background, real estate experience preferred Ability to work under targets and independently

Position: Customer Care Specialist Become a Caring Friend for Habuilds CommunityDepartment: OperationsLocation: Nagpur/ Remote (with future offline event opportunities)If interested, apply with your updated Resume, Cover Letter and a passport size photo.Key Responsibilities:Well-being Support:Act as a primary point of contact for members regarding personal, emotional, and health related concerns.Offer emotional support and guidance to individuals in need, maintaining a compassionate and non-judgmental approach.Provide practical advice and solutions to improve overall well-being, work-life balance, and mental health.Query Management:Respond to queries and concerns in a timely and empathetic manner via email, phone, or chat.Provide clarification and guidance on wellness and Community programs, and initiatives, especially those related to member wellness and support.Ensure effective communication with members, listening to their concerns and addressing them in a constructive manner.Operational Support:Assist with coordinating events and initiatives that promote member well-being and community-building activities.Support in the development and implementation of wellness programs and initiatives, both remote and offline.Track and manage feedback from participants, ensuring that programs are meeting their objectives and addressing concerns.Offline Event Management (Future Role):In the near future, take on the responsibility of managing offline events, including logistics, coordination, and on-the-ground support.Collaborate with the other team to plan, organize, and execute in-person eventsEnsure smooth operations during offline events, handling any concerns or issues that arise during the events.Documentation & Reporting:Maintain confidential records of interactive sessions, employee well-being feedback, and wellness program data.Provide regular updates to management on Member well-being trends, concerns, and program effectiveness.

Job Title: Sales Executive - RetailLocation: pratap nagar ]Job Type: Full-TimeDepartment: SalesReports To: Department managerPosition Summary: We are seeking a dynamic and motivated Sales Executive to join our retail team. The ideal candidate will have a passion for delivering exceptional customer service, achieving sales targets, and contributing to the overall success of the retail store. As a Sales Executive, you will be responsible for driving sales, maintaining a high level of product knowledge, and ensuring an outstanding customer shopping experience.Key Responsibilities:Sales Performance: Meet and exceed sales targets by promoting and selling products/services in-store.Customer Service: Provide exceptional customer service by greeting customers, assisting with product selections, and answering queries.Product Knowledge: Stay up-to-date with product offerings, promotions, and features to effectively communicate benefits to customers.Inventory Management: Assist with stock replenishment, manage product displays, and ensure that the store is well-organized and visually appealing.Sales Reporting: Track and report daily sales activities, customer interactions, and product performance to the store management team.Customer Feedback: Gather customer feedback, resolve complaints, and provide suggestions to improve the customer experience.Team Collaboration: Work closely with fellow team members to ensure smooth store operations and help meet team sales goals.Promotions & Upselling: Suggest additional products and upsell when appropriate to increase average transaction value.Qualifications:Previous retail sales experience, preferably in [industry-specific products, e.g., fashion, electronics, etc.].Strong communication and interpersonal skills.Goal-oriented with a passion for delivering results.Excellent problem-solving abilities and the ability to handle customer complaints professionally.Basic computer skills

Hiring for 656 Delivery Partner Jobs in Nagpur,Nashik,Delhi,Noida,Patna,Pune,Rajkot,Rajbagh, Srinagar, for Freshers,Required Educational Qualification is : Secondary School with Good knowledge in English,Delivery Excellence,Route Planning,Bike Rider,Customer Support,Payment Collection etc.

Hiring for 41 Handling Calls Jobs in Raipur, Chhattisgarh,Indore,Nagpur,Jabalpur,Anuppur,Janjgir-Champa, Chhattisgarh,Ajmer,Bikaner,Pathankot,Gwalior, for Freshers,Required Educational Qualification is : Secondary School, Diploma, B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Post Graduate Diploma, M.Sc with Good knowledge in Customer Support,Basic Computer Skills,Good Communication,Problem Solving,Service Desk,Coordination Skills etc.

Sales coordinator

Our office work will be in Bhopal, I have to work in MP

You will be responsible for providing information, resolving issues, and taking orders. responsibilities may include: Customer communication: Greeting customers, answering questions, and communicating via phone, email, chat, or in person Customer support: Resolving complaints, processing orders, and handling returns and exchanges Customer information: Maintaining customer records, collecting feedback, and documenting issues and resolutions

Manage large amounts of inbound and outbound calls in a timely manner.Follow communication scripts when handling different topics.Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.Seize opportunities to upsell products when they arise.

Sales coordination, order follow up , sales order record keeping, Payment follow -up, Order processing

Sales coordination, payment follow up, order tracking , follow up with client for the order placing