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Customer Satisfaction Job Vacancies in Mumbai

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Front Desk Officer - Full Time

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 7 yrs
  • Parel Mumbai
Hospitality Receptionist Activities Problem Solving Front Office Operations Administrative Skills Problem Analysis Customer Satisfaction Front Desk
We are seeking a Front Desk Officer to provide excellent customer service and efficiently manage the front office operations in our Parel, Mumbai location. The ideal candidate should be professional, friendly, and well-organized.Key Responsibilities:- **Greeting Visitors:** As the first point of contact, you will warmly welcome guests and ensure they feel valued. You will assist them with inquiries and guide them to the appropriate contacts.- **Managing Phone Calls:** You will handle incoming calls, answering queries or redirecting calls to the relevant department while ensuring prompt and accurate communication.- **Handling Appointments:** You will schedule and coordinate appointments, maintaining an organized calendar and ensuring timely reminders for meetings.- **Maintaining Records:** You will manage visitor logs and maintain office files, ensuring all documentation is up to date and easily accessible.- **Providing Administrative Support:** You will assist in various administrative tasks such as sorting mail, ordering office supplies, and organizing files to keep the office running smoothly.Required Skills and Expectations:Candidates must possess a Graduate degree and have between 1 to 7 years of relevant experience. Strong communication skills, both written and verbal, are essential. You should be proficient in using office software and multi-tasking effectively. A positive attitude and professionalism are critical, as well as the ability to work well in a team and under pressure. Attention to detail and good problem-solving skills are also important in this role.
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Customer Service Executive (full-time / Part-time)

NPR Recruitment

  • 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Call and Resolve Queries Ensure Customer Satisfaction
Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back
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Hiring Fresher / Front Desk Manager / B.A

Pet Physio Pro

  • 0 - 1 yrs
  • Female
  • Mumbai
Receptionist Activities Front Office Operations Basic Computer Skills Front Desk Administrative Skills Customer Satisfaction
This Is A Veterinary Clinic in Khar west. So Candidate Should Not Be Afraid Of Animals. Handling Of Phone Calls, Messages, Emails And Couriers. Maintain Register & Monitor Reception Area. Talking To Customers.
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Automobile Sales Executive

Modi Group

Communication Advisor Automobile Sales Customer Satisfaction Target Achievement
Job Description:1. Primary Responsibilitiesa) Lead Generation Work with marketing and sales activities to generate and execute corporate sales leads Develop, build, and manage a client base of corporate accounts Curtesy follow-up corporate calls to create interest in new products and arrange business meetings Collate the information of corporate profiles, EPCG, SPIFF in given territory and ensure it is updated on regular basis Participate in trade shows, conferences, and community events to help promote the corporate program to identify Key customer and fix Appointments and Product Demonstrationsb) Vehicle Sales Understand customers' diverse, specific business needs and apply product knowledge to meet those needs Make sure that the customers receive a warm welcome and handled professionally as per the Audi India standards Appoint more meetings to discuss and clarify more on customer needs by asking various questions on requirements, previous experiences Ensure quality of service by developing a thorough and detailed knowledge of technical specifications and other features of Audi products Prepare product presentation highlighting the key Audi features and benefits as compared to competitors Perform vehicle demonstration and test drives to create a unique product experience, making customers feel the need to buy an Audi Build a strong customer trust by offering right product from Audi portfolio meeting all the customer needs Check for Finance requirements, Trade-in opportunities, accessories, EW, Service Package, other VAS requirements from the customer Explanation and confirmation of sales contract, record details, payments properly and make sure that the customer has a Audi brand experience through the sales process, right from first contact to final vehicle delivery Ensure achievement of monthly corporate sales targets set in line with dealership sales appendix Drive sales for the dealers by selling profitably and maximizing
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Junior Business Analyst

P.S International HR Consultants

  • 0 - 1 yrs
  • Mumbai
Business Analysis Sales Support CLOUD CX Customer Satisfaction Customer Service Walk in
Roles and Responsibilities Get trained and certified on cloud CX platforms.Understanding the business and technical requirement and provide best customer experience during product configuration.Provide product training and product demonstrations to customers during the engagement.Stay up to date with knowledge of the products.Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues.Onboarding and Training customers to become better product users.Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Ensure proper recording and closure of all issues.Provide assistance to reporting manager in pre-sales activities and documentation
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Fresher hiring for Customer Care Executive

NPR Recruitment

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Mumbai
Resolve Queries Efficiently. Customer Satisfaction Standard Operating Procedures
Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back
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