6

Customer Satisfaction Job Vacancies in Kolkata

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Burdwan Kolkata
Hospitality Receptionist Activities Problem Solving Front Office Operations Administrative Skills Problem Analysis Customer Satisfaction Front Desk Basic Computer Skills
As a Front Desk Officer, you will be the first point of contact for guests and clients, playing a vital role in creating a welcoming atmosphere. Your responsibilities will include the following:- **Greeting Visitors**: You will warmly welcome all visitors, ensuring they feel comfortable and attended to as soon as they arrive.- **Answering Phone Calls**: You will handle phone calls efficiently, directing inquiries to the appropriate departments and taking messages when needed.- **Managing Appointments**: Keeping track of appointments and schedules is essential. You will manage bookings and help ensure that meetings run smoothly.- **Handling Inquiries**: Responding to questions from clients and guests effectively, providing information about services or directing them to the right person will be part of your daily tasks.- **Maintaining Reception Area**: You will ensure that the front desk and waiting area are clean, organized, and presentable, creating a positive impression.Required skills and expectations for this role include:- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing.- **Customer Service Orientation**: A friendly and helpful attitude is necessary to assist clients and guests effectively.- **Basic Computer Skills**: Familiarity with computers and basic software is required for managing schedules and communications.- **Organizational Skills**: You should be able to manage multiple tasks efficiently and prioritize activities as needed.- **Team Player**: Being able to work well with others and support your colleagues is important in this role. Ideal candidates are those with 0 to 2 years of experience and a minimum of a 12th-grade education.
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  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Dharmatala Kolkata
Retail Sales Direct Sales Showroom Sales Selling Skills Customer Satisfaction
We are seeking a dedicated and skilled Salesman to join our team in Dharmatala, Kolkata. The ideal candidate will have 1 to 5 years of experience in sales and a minimum education of 10th grade. This is a full-time position that requires working from our shop.Key Responsibilities:1. **Customer Engagement**: Interact with customers to understand their needs and recommend suitable products. Building rapport with customers is essential for driving sales and ensuring satisfaction.2. **Product Knowledge**: Maintain thorough knowledge of the products offered. This includes understanding features, benefits, and pricing to effectively communicate with customers.3. **Sales Transactions**: Process customer orders accurately and efficiently. You will handle cash, credit, and other forms of payment while ensuring all transactions are recorded properly.4. **Inventory Management**: Assist in managing stock levels. This includes notifying management about low inventory and helping to restock shelves as needed.5. **Sales Targets**: Work towards achieving sales targets set by the management. Your performance will be measured through sales figures and customer feedback.Required Skills and Expectations:- Strong communication skills to engage effectively with customers.- A friendly and approachable demeanor to create a positive shopping experience.- Basic numerical skills for handling transactions accurately.- A proactive attitude towards reaching sales goals.- Team player mentality, with a willingness to collaborate with colleagues.This role is ideal for motivated individuals looking to advance their career in sales within a dynamic environment. Ladies counter salesman
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Guest Relation Manager (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Hospitality Guest Satisfaction Teamwork Problem Solving Customer Service Language Skills
As a Guest Relation Manager in Dumdum Kolkata, you will be responsible for creating exceptional guest experiences by ensuring smooth check-ins, resolving guest concerns, and maintaining a welcoming atmosphere.Key Responsibilities:- Greet guests warmly and assist with check-ins to ensure a seamless arrival experience.- Address guest inquiries and resolve any issues promptly to ensure guest satisfaction.- Maintain a welcoming and hospitable environment to enhance the guest experience.Required Skills and Expectations:- Strong communication skills to interact effectively with guests and address their needs.- Excellent problem-solving abilities to handle guest concerns and provide appropriate solutions.- Attention to detail to ensure accurate and efficient guest check-ins and service.
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Timely Pickup and Delivery Of Packages Planning Delivery Routes Coordinating With Hub Supervisor Communicating With Customers Professionally Ensuring Delivery Accuracy and Customer Satisfaction Delivery Boy
Urgent Hiring Delivery Boys (Multiple Locations Across India)Company: Zorrro Deliveries Private LimitedIndustry: Logistics & Last Mile DeliveryZorrro Deliveries Pvt. Ltd. is rapidly expanding its delivery network and is inviting enthusiastic and dedicated candidates to join as Delivery Associates / Riders in multiple cities.Whether youre a fresher or experienced in delivery, your opportunity starts here! Job Details: Designation: Delivery Associate / Rider Number of Vacancies: Multiple As many as available Salary Range: 20,000 30,000 per month Joining Timeline: Immediate Job Locations:RanchiPimpri-Chinchwad (Pune)Mundhwa Road (Pune)Bhubaneswar (Patia, Surya Nagar)Kolkata (Maheshtala, Tangra) Job Responsibilities:Timely pickup and delivery of packagesPlanning delivery routesCoordinating with hub supervisorCommunicating with customers professionallyEnsuring delivery accuracy and customer satisfaction Candidate Requirements:Minimum 10th passMust have a valid driving licenseOwn or rented two-wheeler preferredBasic communication skillsFamiliarity with local city routes is a plusBoth freshers and experienced candidates are welcome Hiring Partner: IMMORTAL SOLUTIONWe are assisting Zorrro Deliveries Pvt. Ltd. with sourcing, shortlisting, and scheduling quality candidates across India.If you're looking for a secure and active job, this is your chance to join a fast-growing logistics company. To Apply Contact Rohit Gupta Call / WhatsApp: +91 8910207569 / 9830451613 Email: immortalsolution2019@gmail.com IMMORTAL SOLUTION Your Trusted Employment Partner Hashtags for Maximum Reach:#DeliveryBoyJobs#LogisticsJobs#ImmediateHiring#DeliveryRider#ZorrroDeliveries#JobInKolkata#JobInPune#JobInRanchi#IMMORTALSOLUTION#DeliveryHiringIndia
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Hiring For The Position Of Customer Care Specialist

Webvio Technologies Private Limited

  • 1 - 4 yrs
  • 3.8 Lac/Yr
  • New Town Kolkata
Managing Inbound Calls Booking Flight and Train Tickets For International Customers Resolving Queries and Ensuring Customer Satisfaction. English Language English Communication
Job Description:- Location: Newtown, Kolkata- Process: International Inbound Ticketing ProcessResponsibilities: Managing inbound calls, booking flight and train tickets for International customers, resolving queries, and ensuring customer satisfaction.Requirements:Minimum 06 Months of International BPO experience, strong communication skills, and customer orientation.- Shift: Night shift with fixed rostered offs.Benefits:Competitive salary with lucrative incentives, comprehensive 30-day fully paid training, and additional perks.If you are interested in this opportunity or would like more details, please feel free to reply to call on this number 8910158669, and I will be glad to assist you further.Best regards,Mahek Shaw HR Manager Webvio Technologies Pvt Ltd
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  • 1 - 6 yrs
  • 5.5 Lac/Yr
  • Kolkata
Develop A Growth Strategy Focused On Financial Gain Customer Satisfaction Communication and Negotiation Skills Organisation & Team Management Skills Decision Making Skills Business Development Work From Home
We're seeking a qualified candidate who is responsible for developing sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing and motivating team members on a daily basis.The successful candidate will be an integral part of our dynamic team and will be responsible for driving our growth through effective sales strategies.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kolkata
Hospitality Receptionist Activities Problem Solving Front Office Operations Administrative Skills Problem Analysis Customer Satisfaction Front Desk Basic Computer Skills
We are looking for a dedicated Front Desk Officer to join our team in Kolkata. As a Front Desk Officer, you will be the first point of contact for our clients and visitors. You will play a crucial role in creating a welcoming environment and ensuring smooth communication within the office.**Key Responsibilities:**- **Greet Visitors:** Welcome clients and guests warmly, ensuring they feel comfortable and attended to during their visit.- **Answer Phone Calls:** Handle incoming calls with professionalism, addressing inquiries or directing calls to appropriate staff members.- **Manage Appointments:** Schedule and manage appointments, coordinating with different departments to ensure smooth operations.- **Maintain Reception Area:** Keep the front desk and reception area clean, organized, and presentable to provide a positive first impression.- **Handle Administrative Tasks:** Assist with basic office tasks like filing, data entry, and managing correspondence as needed.**Required Skills and Expectations:**We are looking for individuals who have completed their 12th grade and possess 0 to 2 years of experience in a similar role. You should have excellent communication skills, both verbal and written, to interact with clients and staff effectively. A friendly and professional demeanor is essential, along with strong organizational skills to manage various tasks. You should also be proficient in basic computer applications and able to work in a fast-paced environment. Attention to detail and the ability to multitask will help you succeed in this role.
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