Array ( [0] => customer-retention-executive [1] => mumbai ) Customer Retention Executive Graduate Jobs in Mumbai
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Customer Retention Executive Graduate Jobs in Mumbai

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Freshers & Experience || Full Time || CRM Executive

Sone India group of industry

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Customer Relationship CRM Client Retention Customer Support Customer Handling MIS Reporting CRM Sales CRM Strategy Communication Skills
We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.
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Customer Relationship Executive (Female)

Atharav Enterprises

  • 5 - 7 yrs
  • 6.5 Lac/Yr
  • Lower Parel Mumbai
Customer Retention Customer Relation Executive Good Communication Skills Strategic Communication Inbound Calls
Urgent Required Customer Relationship Executive (CRE) Automobile Industry 4 wheeler Service center experience is mustFemale candidate Any graduate can apply Good English Communication Pleasant Personality min 5 to 7 yrs experience Salary : 40k to 60kContact Divyaa 9011935513
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Customer Relationship Executive (Full Time) Freshers

BSN Infotech

  • 0 - 3 yrs
  • Vashi Mumbai
Customer Relationship Customer Service Voice Process Domestic BPO Inbound Calls Outbound Calling Customer Retention
Key Responsibilities:o Provide outstanding customer service in an inbound calling process.o Manage customer queries and resolve issues effectively.o Work collaboratively with team members and ensure client satisfaction.o Handle calls and offer solutions in a professional and courteous manner.o Meet the key performance indicators (KPIs) for customer serviceRequired Skills and Qualifications: Mandatory: Graduation (Full-time or Part-time) Communication Skills:o Fluent in English & Hindi for CRT roles.o Good interpersonal and communication skills.Experience:o Freshers and experienced candidates (0-5 years) are welcome to apply.o Previous experience in customer service or sales is a plus.Shift Timings:o For Male Candidates: Rotational shifts (24/7).o For Female Candidates: Day rotational shift (No shifts beyond 8:30 PM).Work Schedule:o 5 days a week.o 2 rotational off-days.
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Customer Relationship Executive (Female Candidates Required)

Helping Hand Staffing Services

English Hindi Outbound Telesales Outbound Calling Customer Retention Strategic Communication
Manages customer interactions, resolves queries, and builds relationships to ensure customer satisfaction and loyalty.
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Customer Relationship Executive (Only Females)

Mody Skoda

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Chembur Mumbai
Tele Caller Good Communication Customer Relationship Customer Retention Outbound Calling Inbound Calls Strategic Communication
-Engage with premium customers through outbound calls to build and maintain strong relationships.-customer needs and provide tailored solutions to enhance their experience with our products and services.-Address customer inquiries, concerns, and feedback promptly and professionally, ensuring a high level of satisfaction.-Collaborate with internal teams to resolve customer issues and improve service delivery.-Document customer interactions and maintain accurate records in the CRM system.-Conduct follow-ups with customers to ensure ongoing satisfaction and gather insights for continuous improvement.-Identify opportunities for upselling and cross-selling products and services to premium customers.-Assist in organizing customer events and engagement activities to foster community and loyalty
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Customer Relationship Executive

Wingedhuman Enterprises Private Limited

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Mumbai
Outbound Calling Customer Retention
24/7 Business Support! Fluent English (written & verbal) for phone, email, chat & video calls. Strong computer skills & internet research are a must. US clients. Rotating shifts.
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Looking For Customer Relation Executive Freshers

Kritartha Outsourcing Consultancy

  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Mumbai
Outbound Calling Strategic Communication Customer Retention Inbound Calls
Responsibilities:1. Customer Interaction:o Greet customers warmly and assist them with inquiries, test drives, and vehicle selection.o Provide information about the features, specifications, and pricing of vehicles.o Address customer concerns and resolve complaints in a timely and professional manner.2. Service Coordination:o Schedule service appointments for customers and coordinate with the service department to ensure timely completion of repairs and maintenance.o Communicate service recommendations, estimates, and updates to customers in a clear and courteous manner.o Follow up with customers after service visits to ensure satisfaction and address any additional concerns.3. Customer Feedback and Surveys:o Collect feedback from customers regarding their experiences with the dealership/service center.o Conduct customer satisfaction surveys to identify areas for improvement and measure customer satisfaction levels.o Analyze survey results and collaborate with management to implement changes and enhancements based on customer feedback.4. Relationship Building:o Build and maintain strong relationships with customers to foster loyalty and repeat business.o Keep detailed records of customer interactions and preferences to personalize future interactions and offerings.o Proactively reach out to customers on special occasions such as birthdays and vehicle anniversaries to strengthen relationships.5. Product Knowledge and Training:o Stay updated on the latest vehicle models, features, and technologies to provide accurate information to customers.o Participate in training sessions and workshops to enhance product knowledge, sales skills, and customer service techniques.
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Customer Relationship Executive

Powerpoint Cartridges

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Female
  • Mumbai
Customer Relationship CRM Marketing CRO Customer Retention Client Development
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
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Customer Service Executive

Tyke Invest

Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Customer Relationship Executive Customer Sales Executive Customer Relationship Manager Customer Response Executive
We at Tyke are seeking a support intern to assist our support team in providing excellent customer service to our clients. the primary responsibilities of the support intern include taking incoming calls, resolving tickets on Zohodesk, and escalating complex issues to senior support staff. The support intern will also be responsible for documenting all customer interactions and ensuring that customer issues are resolved in a timely and satisfactory manner.Selected intern's day-to-day responsibilities include:1. Take incoming calls and respond to customer inquiries and support requests2. Resolve customer issues and support tickets using Zohodesk3. Escalate complex issues to senior support staff as needed4. Document all customer interactions and update customer records in the company database5. Ensure that customer issues are resolved in a timely and satisfactory manner6. Provide excellent customer service to all clientsQualifications:1. Currently available for 3 to 6 months work from office internship.2. Familiarity with Zohodesk or other help desk software is preferred3. Strong problem-solving and analytical skills4. Excellent communication and interpersonal skills5. Ability to work independently and as part of a team6 .Strong attention to detail and ability to multitask
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Customer Relationship Executive

Galaxy Auto Works

  • 3 - 5 yrs
  • Worli Mumbai
Customer Relationship CRM Marketing Customer Retention Client Development
Roles & Responsibilities Sales To be responsible for making outbound calls on a daily basis using data provided. To work closely with the Sales Manager and Sales team to ensure leads are generated within various business sectors. Attaining Customers & their complaints Feedback callings Handling Appointments Managing and scheduling appointments for procedures To convert the calls to new business leads. To achieve agreed personal and departmental targets captured from calling data provided. To inform potential client's on the companys products and services. To gather relevant School and Corporate information. To use company databases to gain potential leads. To be proactive in identifying opportunities for new business. To input and maintain guest information onto the company database. To ensure guest satisfaction at all times. To deal with telephone queries. To build relationships with colleagues and clients. To deal with clients in a professional manner at all times aligned to our brand values. To ensure service is prompt, polite and professional standards are kept. To assist with other departments as required. People / Team To foster good relationships with all internal departments and cross-functional teams. To proactively support their manager by suggesting new ideas and questioning thinking where appropriate. To refer to senior team members for advice and support. To attend all staff meetings and training sessions as and when required. To maintain a Guest-orientated approach and demonstrate a professional approach to work and team mates at all times. In addition to the above main responsibilities, the Lead Generator will be required to undertake any other task, deemed to be appropriate to the job role.
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Customer Retention Executive

Oxeno air service pvt .ltd

Good Personality Customer Retention
We have vacant of 19 Customer Retention Executive Jobs in Kolkata,Delhi,Mumbai,Pune,Bangalore for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Good Personality etc.
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Customer Retention Executive

Moonlight Placement

  • 1 - 7 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Good Communication Telemarketing Telesales BPO Customer Care Executive Walk in
Hiring for customer support and telecalling profile in malad east for domestic process fresher with good communication skills are welcome and need HSC passed candidates Salary 12 k to 17 k inhand interested candidates can contact
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Customer Retention Executive

Jobsur HR

  • 1 - 4 yrs
  • 6.5 Lac/Yr
  • Mumbai
Customer Retention Executive Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Customer Service
CUSTOMER SERVISE OUTBOND PROCESS VOICE PROCESS SHULD BE HSC PASSED WITH 1 YEAAR EXPERIANCE OR GRADUTE FRASHER
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Customer Service

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Dahisar Mumbai Suburban
Customer Relationship Customer Care Customer Retention Customer Support BPO Customer Service Operations Relationship Executive
We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER
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Customer Relationship Executive

Talent Orient

Sales Customer Relationship CRM Customer Retention Customer Relationship Executive
Profile:- Customer Relationship ExecutiveQualification:- 12th to GraduationLocation:- Mumbai-Andheri, Kalyan & Thane.Experience:- 6month to 2 yrs*Housing Finance, Home Loan, Mortgage Experience* Achieving business targets as laid down by acquiring new client relationships and maintaining them Proactively understanding customer needs and cross- selling multiple products as per the requirements Should adhere to all policies and guidelines for lead generation as well as closures Execute all activities / campaigns as planned by the respective branch manager / sales manager Daily completion and submission of sales reports to the superiors Displaying customer centricity by executing all customer interface processes within defined timelines
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Customer Relationship Executive

Epicenter Technology PVT Limited

  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Bhayander Mumbai
Customer Relationship CRM Customer Retention Client Development Communication Advisor Relationship Executive
We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER
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