14

Customer Retention Executive Fresher Jobs in Kolkata

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Burdwan Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Outbound Calling Strategic Communication Customer Retention Inbound Calls
We are looking for a Customer Relationship Executive to join our team in Kolkata. This position is ideal for individuals who have recently completed their education and are eager to start their careers in customer service.Key Responsibilities:- **Communicate with Customers**: You will engage with customers through calls and emails, addressing their inquiries and providing information about our products and services. This requires good listening skills and a friendly demeanor.- **Resolve Issues**: When customers face problems, you will help resolve their issues quickly and effectively, ensuring a positive experience. This may involve coordinating with other departments for a resolution.- **Maintain Records**: You will keep detailed records of customer interactions and transactions. Accurate data entry helps track customer satisfaction and resolves future inquiries efficiently.- **Follow Up**: Regularly check in with customers to ensure they are satisfied with our services. This helps build strong relationships and encourages repeat business.- **Provide Feedback**: Share insights and feedback from customers with the team to help improve our products and services. Your input will be valuable in enhancing the overall customer experience.Required Skills and Expectations:- Excellent communication skills in both verbal and written formats are essential for effective interaction with customers.- A positive attitude and willingness to learn are crucial, as this role involves direct customer engagement.- Basic computer skills and familiarity with office software will help you manage customer records and reports.- Strong problem-solving skills and the ability to think on your feet will be necessary for addressing and resolving customer issues. - A team player mentality is important, as you will be working closely with colleagues to achieve common goals.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Patuli Kolkata
Good Communication Skills Basic Computer Skills Counter Sales Sales Customer Management Customer Retention
Job Opening: Bakery Salesman at Dough as You LikeLocation: Khidirpore and Liluah, HowrahTotal Vacancy: 2Company: Dough as You LikePosition: Bakery SalesmanJob Description:We are looking for a dedicated and customer-friendly Bakery Salesman to join our team at Dough as You Like. The ideal candidate will handle counter sales, manage customer orders, and maintain a pleasant shopping experience for our customers.Requirements:Minimum 1 year of experience working in a cake shop or bakeryMale candidates onlyBasic knowledge of computers, MS Word, and ExcelMust be a local resident (candidates from [Khidirpore and Liluah, Howrah] or nearby areas will be preferred)Good communication and interpersonal skillsResponsibilities:Assist customers with product selection and billingMaintain cleanliness and display arrangement at the counterManage daily sales records and stock entriesCoordinate with the outlet team for order updatesSalary: 8000 - 12000 (negotiable)Timings: 8am - 6pmIf you meet the above criteria and are passionate about working in a bakery environment, we'd love to hear from you! Or you can Email with attached Resume here: bizpanditindia@gmail.com
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Strategic Communication Customer Retention Aviation
Job Openings for 24 Customer Relationship Executive Jobs for Freshers in Kolkata,Kolkata South, Kolkata,Around Kolkata,Calcutta Greens, Kolkata,Asansol,Birbhum,Berhampore, Murshidabad,Medinipur,Bardhaman,Hooghly, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.B.A, B.Com, Bachelor of Hotel Management, Other Bachelor Degree with Good knowledge in Strategic Communication,Customer Retention,Aviation etc.
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Customer Relationship CRM Customer Care CRO Customer Retention Customer Support Walk in
We are looking for 30 Customer Relationship Executive Posts in Kolkata,Kolkata South, Kolkata,Calcutta Greens, Kolkata, with deep knowledge in Customer Relationship,CRM,Customer Care,CRO,Customer Retention,Customer Support and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree
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Field Sales Executive

Paytm One97 Communications Limited

  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Kolkata
Field Sales B2B Sales Negotiation Skills Communication Skills Customer Retention Direct Sales
Paytm is looking for dynamic and passionate individuals to join our team as Field Sales Executives. This is an exciting opportunity for freshers who are eager to kickstart their career in sales and marketing. As a Field Sales Executive, you will be responsible for promoting Paytm's products and services, acquiring new customers, and driving revenue growth in your assigned territory.Responsibilities:1. Sales and Business Development: Actively engage in door-to-door sales, direct sales, and other field activities to identify potential customers, generate leads, and convert them into Paytm users. Build and maintain a strong pipeline of prospects.2. Product Knowledge: Gain in-depth knowledge of Paytm's products and services to effectively communicate their value propositions to customers. Provide product demonstrations and assist customers in understanding the features and benefits of our offerings.3. Relationship Building: Establish and nurture strong relationships with customers by delivering excellent customer service. Understand their requirements, address their queries, and provide solutions that meet their needs.4. Territory Management: Efficiently manage and prioritize your assigned territory to maximize sales opportunities. Plan and execute sales strategies to achieve targets and objectives. Continuously monitor market trends, competitor activities, and customer feedback to identify new business opportunities.5. Reporting and Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and any other relevant information using CRM tools or other designated systems. Prepare regular sales reports, forecasts, and presentations as required.6. Collaboration: Collaborate with internal teams such as marketing, operations, and customer support to ensure a seamless customer experience. Provide feedback and insights from the field to contribute to the development of new products and marketing strategies.
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Customer Retention Executive

Stairs Private Limited

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Computer Operator Customer Retention Customer Relationship
Also known as a client relationship manager, a customer relationship manager maintains an ongoing level of engagement with key customers. Customer relationship managers build trusting relationships with clients and protect the brand by maintaining a positive image.
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Customer Retention Executive

Talento Aviation Services

  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Back Office Coordinator
Dear Applicant,Responsibilities and DutiesGround Staff at an airport perform several important duties to ensure the safety and comfort of airline passengers and crew members, including check in baggage , stocking aircraft with refreshments and cleaning the plane and runway between flights.Congratulations to all the Aviation Job Seekers, there is a great opportunities to work in this Industry. Its not a consultancy.Available Location: Delhi, Kolkata etcAlso we have other vacant locations too.Hiring Company INDIGO, SPICE-JET, GO AIR,VADRADesignation: -Passport checking Officer, Air- ticketing Checking staffProfile: Passport Checking OfficerSkills : Good Communication SkillQualification - H.S Pass and Graduation
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Customer Retention Executive (Female)

Talents Villa Recruitment Services

  • 0 - 4 yrs
  • 1.8 Lac/Yr
  • Kolkata
MS Office Word Tele Sales Executive Customer Associate
Develop and implement standards for ensuring customer satisfaction, dependence, and product/service patronageDirect and supervise the activities of customer relationship team to ensure they comply with acceptable standardsUtilize CRM tools in monitoring performance, managing pipeline reports and identifying new business opportunitiesCollaborate with marketing/sales staff to develop personalized approach to product sales and marketingContact clients via calls, emails, or meetings to ensure they are satisfied with purchased products/servicesUtilize online social media platforms to engage their customers and provide quick assistance and resolution of client problemsConduct effective surveys to discover the public perception and customer opinion regarding a product, brand, or serviceCommunicate with clients to identify their requirements and make appropriate adjustments necessary for meeting client needsEstablish work objectives and implement strategies effective for realizing set goalsEnsure customers receive value for products purchased by facilitating a consumer-focused organizational structure
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Customer Retention Executive

Oxeno air service pvt .ltd

Good Personality Customer Retention
We have vacant of 19 Customer Retention Executive Jobs in Kolkata,Delhi,Mumbai,Pune,Bangalore for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Good Personality etc.
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Customer Retention Executive

SFTS EDUCATURE PVT.LTD

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Around Kolkata
Good Communication Skill Customer Retention Executive Loading Cargo Executive Cargo Agent
JOB ROLE - Customer Service AssociateEducational Qualification - 12th passAge - 18 to 30 For Male & 18 to 27 For FemaleSalary - 14K to 20KBenefits - PF , ESI , FOODING or LODGING
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Customer Retention Executive (Female)

Qubeta Community Solutions Pvt Ltd

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Kolkata
Customer Relationship Customer Retention Executive Customer Service Customer Care Client Relationship Customer Support
Qubeta Community Solutions Pvt. Ltd. - This company caters to the technology segment where we provide various technology solutions to small business viz creation of app, website development, payment gateway etc.We would like to inform you that we are seeking candidates in full time assignment of Information Technology Background for our Salt Lake Sector V Branch Office.We are hiring for our Client company.We are in receipt of a job offer and would like to invite you for an online discussion, on the platform your comfortable for. It may be mentioned that it is a direct company pay roll for the new hires.Retention Manager/Customer Relationship Manager:ONLY FEMALE CANDIDATES ,IF ANY ONE INTRESTED FOR BPO AND INSURANCE ALSO APPLIED.We are looking for a dynamic retention specialist to help us retain our core customer base. In this role, you will deal directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a retention specialist, you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class retention specialist is able to improve sales by creating lasting bonds with customers.Retention Specialist Responsibilities: Communicating with customers and sales representatives. Analyzing customer behaviour. Gathering information about customer complaints. Developing aggressive retention strategies based on customer feedback. Negotiating with customers to renew contracts and retain business. Meeting with the sales team to propose customer retention solutions. Writing and presenting customer behaviour reports. Building positive relationships with customers and business
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Customer Retention Customer Support Branch Operations Walk in
Job Openings for 40 Senior Customer Service Executive Jobs for Freshers in Kolkata, West Bengal having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Customer Retention,Customer Support,Branch Operations etc.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Dum Dum Kolkata
Communication Skills Hospitality Customer Care Customer Retention Customer Management Customer Handling CUSTOMER SERVICE AGENT CUSTOMER SERVICE EXECUTIVE
We are looking for 37 CUSTOMER SERVICE AGENT Posts in Dum Dum Kolkata with deep knowledge in Hospitality,Communication Skills,Customer Care,Customer Retention,Customer Management,Customer Handling and Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Other Bachelor Degree
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Field Sales Executive

Paytm One97 Communications Limited

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
B2B Sales Field Sales Customer Retention Communication Skills Negotiation Skills Direct Sales
Paytm is looking for dynamic and passionate individuals to join our team as Field Sales Executives. This is an exciting opportunity for freshers who are eager to kickstart their career in sales and marketing. As a Field Sales Executive, you will be responsible for promoting Paytm's products and services, acquiring new customers, and driving revenue growth in your assigned territory.Responsibilities:1. Sales and Business Development: Actively engage in door-to-door sales, direct sales, and other field activities to identify potential customers, generate leads, and convert them into Paytm users. Build and maintain a strong pipeline of prospects.2. Product Knowledge: Gain in-depth knowledge of Paytm's products and services to effectively communicate their value propositions to customers. Provide product demonstrations and assist customers in understanding the features and benefits of our offerings.3. Relationship Building: Establish and nurture strong relationships with customers by delivering excellent customer service. Understand their requirements, address their queries, and provide solutions that meet their needs.4. Territory Management: Efficiently manage and prioritize your assigned territory to maximize sales opportunities. Plan and execute sales strategies to achieve targets and objectives. Continuously monitor market trends, competitor activities, and customer feedback to identify new business opportunities.5. Reporting and Documentation: Maintain accurate and up-to-date records of sales activities, customer interactions, and any other relevant information using CRM tools or other designated systems. Prepare regular sales reports, forecasts, and presentations as required.6. Collaboration: Collaborate with internal teams such as marketing, operations, and customer support to ensure a seamless customer experience. Provide feedback and insights from the field to contribute to the development of new products and marketing strategies.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • South Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
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Customer Retention Executive

Stairs Private Limited

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kolkata
Hindi English Customer Retention BPO
Retention specialists, also known as customer retention specialists, design and implement customer retention strategies to increase loyalty and retain business. They analyze customer feedback, negotiate with customers, implement retention strategies, and compile reports for sales managers.
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