Customer Facilitator - Full Time - Freshers

We are looking for a Customer Facilitator to join our team in Rohini, Delhi. This is an excellent opportunity for someone who is eager to start their career in customer service. The role involves assisting customers with their needs and ensuring their satisfaction.

Key Responsibilities:

1. **Customer Assistance**: You will help customers by answering their questions and providing information about our products or services. This includes listening attentively to their concerns and addressing them promptly.

2. **Problem-Solving**: Identify and resolve any issues customers might have. You should be able to think quickly and find effective solutions that will make the customer happy.

3. **Communication**: Maintain clear and friendly communication with customers through calls, emails, or in-person interactions. Good communication is essential to understand and meet their needs.

4. **Record Keeping**: Document customer interactions and maintain accurate records. This will help the team track customer feedback and improve our services.

5. **Team Collaboration**: Work together with other team members to enhance the customer experience. Sharing insights and supporting each other will contribute to a positive work environment.

Required Skills and Expectations:

You should have completed at least your 10th grade and possess strong communication skills. A friendly and patient attitude toward customers is crucial. Basic computer skills are necessary to manage records and communications. A willingness to learn and a teamwork-oriented mindset will help you thrive in this role.

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  10th Pass

• Role

  Customer Facilitator

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 21 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office