Customer Accounts Manager Job Vacancies in Kochi

Responsibilities: Answer phones, schedule appointments, and respond to patient inquiries with empathy and accuracy. Collect patient information and maintain accurate records in our electronic medical records system Process patient payments Manage patient flow and communicate with clinical staff to ensure timely and efficient care for patients Assist with basic administrative tasks, such as data entry, file organization, using Microsoft ExcelRequirements: Degree or equivalent Excellent communication and interpersonal skills, with a strong emphasis on empathy and active listening. Proficiency with computers and electronic medical records systems. Basic Microsoft Excel skills, such as data entry. Ability to multitask and manage competing priorities Attention to detail and accuracy. Professional demeanor and customer service orientation.If you are passionate about mental health and are committed to providing exceptional customer service, we encourage you to go ahead and apply to the position.

Desired Candidate Profile:Ability to manage multiple clients simultaneously with an emphasis on solution derived customer service. The ideal candidate should be from an advertising agency background with a minimum experience 1-2 Yrs. Responsibilities:- Industry research capabilities, to understand Clients business environment.- A good eye for details.- Dynamic, self-motivated team player with a positive attitude to work, Patience, high Client orientation, and business common sense.- Presenting of credentials and leveraging the same with Client.- Generation of estimates and obtaining budgetary approvals from Clients.- Close interaction with design, planning, project management and execution teams to review delivery of services.- Documentation and maintenance of Client archive and interaction history.- Ability to translate client briefs into specific actionable items- Follow up with internal teams for job delivery as per time lines committed.- Ensure all financials in terms of job estimation, billing and collection happens on time.- Capability in building Strategies- Deal with client requests and troubleshoot problems

We have vacant of 2 Customer Accounts Manager Jobs in Chalakudi, Thrissur, Kerala, Experience Required : 5 Years Educational Qualification : M.B.A/PGDM Skill Marketing, Communication Skills etc.