CRM Strategy Job Vacancies in Mumbai

We are looking for a CRM Executive to join our team in Andheri East. This is a full-time position suitable for fresh graduates or those with up to one year of experience.**Key Responsibilities:**- **Manage Customer Relationships:** Maintain and nurture relationships with clients to enhance customer satisfaction and loyalty.- **Data Entry and Management:** Accurately enter and update customer information in the CRM system to ensure data integrity and accessibility.- **Support Sales and Marketing Teams:** Collaborate with these teams by providing them with customer insights and data that can help improve their strategies and outreach.- **Respond to Customer Inquiries:** Address customer questions and concerns promptly and effectively, providing excellent service to maintain a positive company image.- **Monitor Customer Feedback:** Collect and analyze customer feedback to identify areas for improvement in service and product offerings.**Required Skills and Expectations:**Candidates should have a B.Sc degree and possess strong communication skills to effectively interact with customers and team members. Basic knowledge of CRM software would be an advantage. Attention to detail is crucial, as this role involves managing significant amounts of customer data. Adaptability and a willingness to learn are also important, as the candidate will be working in a dynamic environment. A proactive attitude towards problem-solving and a desire to contribute to team goals will be highly valued.

Job Openings for 2 Manager CRM Jobs with minimum 5 Years Experience in Hughes Road, Mumbai, having Educational qualification of : Any Master Degree with Good knowledge in Strategic Planning, Strategic Communication, Customer Relationship, Customer Handling, Interpersonal Skills, CRM Sales, Convincing Power, CRM Strategy, Leadership Skills, Sales etc.

Responsibilities: The person will be jointly responsible for the sales and marketing of RLDs to Corporate Pharma Companies in India. Strategizing growth of the Territory/Region Handling requests and queries properly Ensuring timely Payment collection Account Management and Distribution Channel Management Data Compilation and updating monthly reports of on-going projects Resolve Customer Complaints regarding sales New product(s) identification and promotion though rigorous market analysis Establish strong, long-term client relationships and become a consultant for all learning needs within the client organization. Own the entire growth cycle from Identifying, qualifying & developing leads to negotiating and closing opportunities involving multiple stakeholders both internal & external. Actively look at opportunities to position our products to our existing clients by mapping with their learning needs. Research, map, develop and nurture strong relationships at multiple levels within your accounts. Be the voice of customers by updating product leaders on key gaps against client asks. Monitor sales performance metrics. Mastering the art of upselling, cross-selling and referral generation in the course of business. Networking in the industry and keeping track of current trends, market position and business environment. Contribute to the overall achievement of the team's revenue.

Job BriefWe are looking to hire an enthusiastic professional who is willing to work across different areas to support a very fast-growing business. The individual should be able to engage across diverse cultures. The individual should possess good knowledge of marketing & sales, business development, market intelligence and supply chain. The individual should be acquainted with working in the service industry, understanding / knowledge of data centers is preferred.Minimum Qualifications & SkillsMBA or equivalent mustEngineering degree mustWork experience of minimum 2-3 yearsWork experience or knowledge of mission criticalExcellent communication, interpersonal skills, and a team playerExperience working in global environment preferred.Expert in IT skills (Microsoft tools) and adept in power point presentationsAbout usBureau Veritas Primary Integration (BVPI) is a global leader in data center consulting services and is part of the Bureau Veritas Group, focusing on mission-critical data center facilities planning, construction, and operation. We are partners to the worlds most renowned hyper-scale, co-location, technology, financial and telecommunications companies, building, operating, or occupying data centers around the globe.With high-quality service delivery commitment, we build trust by helping clients meet challenges, thus helping in Shaping a World of Trust.Key Responsibilitieso Strategic sales & business development supporto Support regional business teams with bid management process to meet sales target for thecompany.o Review opportunity pipelines and provide market intelligence to business teamso Review and track competitor movementso CRM tool managemento P2P process management & coordinationo Work with project teams to understand requirements and co-ordinate within the network(across 140 countries) to source resources for the project. Management of end-to-end process.o Support in identifying external strategy