CRM Executive Job Vacancies in Raipur

We are looking for a Sales Executive to join our team at Msd Engineering to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of 10,000 - 16,000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:The minimum qualification for this role is Graduate and 6 months - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Qualifications & SkillsBachelors or Diploma (Engineering, Business, Renewable Energy, etc.).13 years of field sales experience in solar/renewable energy/EPC or related sector.Expertia+5Apna+5Indeed+5Excellent communication, negotiation, presentation, and interpersonal skills.Valid drivers license with reliable two-wheeler or vehicle for frequent travel.Basic computer literacy (MS Office, CRM software).Self-driven, target-oriented, with a passion for renewable energy.

Responsibilities:Meet development in Business & Sales through effective communication with clients.Generate good clients relation & close the dealsAnalyze market trends, customer needs, and competitor activities to adapt sales strategies.Excellent organizational skills and ability to work independently.Good knowledge of types of Loans in market.Ability to drive the sales process from plan to close.Ability to develop the business of the Company. Incentives/ Bonus will be offered to you according to your performance.

Advise & Resolve Customer queries related to stock market via phone calls/Cold Calling Addressing customer needs pain points. Understanding clients needs requirements. Reporting of Queries Feedback to Team Head.

Objective ; 1. To Generate Leads through Meetings2. To convert Leads from various Sources3. To expand client coverage Area Key Activities : 1. Generate Leads from cold calling, networking & other sources.2. Daily Meeting With prospective Clients3. Follow up on the Leads Generated 4. Present & promote products to existing and prospective customers 5. Develop and maintain customer relationships skill : Skilled in negotiation and dealing with complaintsPersistent and results-oriented. Patient and able to handle customer rejection

Objective : 1. To Generate Leads through Meetings2. To convert Leads from various Sources3. To expand client coverage Area Key Activities :1. Generate Leads from cold calling, networking & other sources.2. Daily Meeting With prospective Clients3. Follow up on the Leads Generated 4. Present & promote products to existing and prospective customers 5. Develop and maintain customer relationships Skills Required (Job Specific) : 1. Domain Experience2. Language Proficiency3. Knowledge of MS Office (Word, Excel)4. Experience with CRM software5. Comfortable in delivering presentations.6. Communication Skills7. Team Player8. Confident & Soft-Spoken9. Attractive Personality 10. Great Follow up Skills11. Skilled in negotiation and dealing with complaints12. Persistent and results-oriented13. Patient and able to handle customer rejection