Coordination Skills Fresher Jobs in Guwahati

Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month

Position OverviewA Baggage Handling Staff member (also known as a Baggage Handler or Ramp Agent) is responsible for ensuring the safe, timely, and efficient handling of passengers luggage and cargo at airports. The role involves loading and unloading baggage from aircraft, operating ground support equipment, maintaining safety on the ramp, and ensuring all baggage is properly tagged, transferred, and delivered.Key Responsibilities 1. Baggage OperationsLoad and unload passenger baggage, cargo, and mail from aircraft.Transport baggage between aircraft and terminals using trolleys, belt loaders, and other ground support equipment.Sort and route baggage according to destination and flight schedules.Ensure all baggage is correctly tagged and placed in designated containers or trolleys.Assist in baggage transfer between connecting flights. 2. Documentation & TrackingVerify baggage tags, flight numbers, and destination details before loading.Use baggage reconciliation systems (BRS) or scanners to track and confirm baggage movements.Report any damaged, untagged, or misplaced baggage to supervisors or customer service.Maintain accurate loading and unloading records as per airline and airport regulations. 3. Ground Equipment OperationSafely operate ground support equipment such as baggage tugs, dollies, belt loaders, and conveyor systems.Ensure proper maintenance checks before and after equipment use.Follow all safety procedures when operating near aircraft or on active ramps. 4. Safety & Security ComplianceAdhere strictly to airport ramp safety protocols and security standards.Ensure all baggage handling activities comply with DGCA and airline regulations.Wear personal protective equipment (PPE) at all times while on duty.Report any safety hazards, foreign objects, or equipment faults immediately. 5. Teamwork & CoordinationWork closely with ramp agents, ground supervisors, flight dispatch, and cabin crew.Coordinate during flight turnarounds to achieve on-time performance.Support other ground operations when required (cargo loading, aircraft cleaning, etc.). 6. Customer SupportAssist passengers with special baggage needs (e.g., fragile, oversized, or priority baggage).Handle baggage-related inquiries professionally in coordination with customer service teams.Ensure passengers property is handled with care and respect.Skills & CompetenciesKnowledge of baggage and ramp operationsUnderstanding of aircraft loading/unloading proceduresFamiliarity with baggage reconciliation and scanning systemsBasic computer and equipment handling skillsExcellent coordination and teamworkPhysical fitness and staminaStrong sense of responsibility and time managementAwareness of safety and security protocolsEducational QualificationMinimum: 10th / 12th pass (Higher Secondary)Preferred: Diploma or Certificate in Ground Handling / Aviation OperationsBasic English communication (written and verbal) requiredExperience06 years of experience in airport baggage handling or ramp operations preferredFreshers with aviation training may also applyWork EnvironmentBased at airport terminals or ramp areasShift-based work, including early mornings, nights, weekends, and holidaysOutdoor environment exposure to noise, heat, and weather conditionsRequires teamwork and strict adherence to safety and timingKey Performance Indicators (KPIs)On-time baggage loading/unloading performanceZero baggage damage or loss incidentsCompliance with safety and security regulationsTeamwork and coordination efficiency

A Ground Hostess is responsible for providing exceptional customer service to passengers at airports. Some of the key responsibilities of a Ground Hostess include coordinating with airline staff, assisting passengers with their needs, ensuring safety protocols are followed, handling customer inquiries and complaints, and maintaining a positive and professional demeanor at all times. Key skills required for a Ground Hostess include:1. Multitasking Ability: A Ground Hostess must be able to juggle multiple tasks and priorities simultaneously in a fast-paced environment.

Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector

Job Openings for 25 Back Office Executive Jobs for Freshers in Guwahati Airport, Shillong, Kohima, having Educational qualification of : Higher Secondary, Secondary School, B.Com with Good knowledge in Back Office Processing, Customer Care, Back End Processing, Typing Skills, Basic Computer Skills, Coordination Skills, Basic Computers etc.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

- Greet patients and visitors warmly, ensuring a pleasant and professional first impression.- Register patients for diagnostic tests and consultations, verifying and updating personal and medical information accurately.- Manage appointments for diagnostic tests, sample collections, and consultations through phone, walk-ins, and online bookings.- Ensure proper documentation and issuance of receipts while maintaining confidentiality of patient records.- Answer incoming calls and respond to queries related to services, test availability, pricing, reports, and timings.- Redirect calls to relevant departments when needed and ensure timely follow-up.- Coordinate with lab staff for timely delivery and dispatch of diagnostic reports.- Maintain a clean, organized, and professional front office environment.- Monitor patient flow and waiting area efficiency, reducing wait times and enhancing service experience.- Provide exceptional service and resolve patient concerns or complaints politely and effectively.- Maintain accurate logs of daily registrations, appointments, cancellations, and follow-ups.

- Accurately input and maintain records related to inventory, sales, customer orders, and other operational data in the companys system.- Update and manage databases for motor vehicles, motorcycles, parts, and accessories.- Assist with tracking and managing inventory levels, ensuring that all motor vehicles, motorcycles, and parts are adequately stocked.- Coordinate with suppliers and vendors to ensure timely replenishment of stock.- Support the order processing team by ensuring smooth handling of customer orders for both vehicles and motorcycle parts.- Verify order details, process invoices, and ensure timely delivery of products.- Provide back-end support for customer service teams by responding to inquiries related to product availability, order status, and general product information.- Organize, file, and maintain records related to vehicle sales, service contracts, invoices, and other important business documents.- Assist in preparing and processing invoices, receipts, and payment records for customer transactions.- Coordinate with suppliers and vendors for the timely receipt of motor vehicle parts, accessories, and other materials required for the business.- Provide administrative assistance to the sales team, including preparing sales reports, maintaining customer contact lists, and assisting in the preparation of sales presentations.- Conduct market research to track product trends, competitor activity, and customer preferences related to automobiles and motorcycles.- Work closely with other departments, including sales, marketing, and operations, to ensure alignment of back-office functions with the companys overall business goals.- Report any maintenance issues with office equipment and coordinate with the appropriate departments for repairs.- Adhere to company policies, data protection laws, and confidentiality agreements while handling sensitive company and customer data.

- Greet guests upon arrival with a warm and professional demeanor.- Efficiently process check-ins and check-outs, ensuring all guest details are accurately recorded.- Handle guest reservations, ensuring accurate and timely entry into the hotels reservation system.- Assist guests with booking inquiries, room availability, special requests, and preferences.- Provide exceptional customer service by addressing guest queries, concerns, and special requests promptly and efficiently.- Ensure all guest documentation is completed, including registration cards and payment details.- Verify identification and payment method at check-in.- Ensure all guest preferences and special requests are noted and communicated to relevant staff.- Answer incoming calls to the front desk, responding to guest inquiries or transferring calls to the appropriate department.- Assign rooms to guests based on availability and preferences while ensuring the optimal room type for their stay.- Prepare and issue guest bills, ensuring all charges are correctly applied and explaining any discrepancies.- Communicate guest preferences and special requests to housekeeping, restaurant, and other departments for a seamless guest experience.- Keep the lobby area welcoming and presentable at all times, representing the hotel's brand image.- Ensure that the hotels security procedures are followed, including verifying guest identification and room keys.- Encourage guests to provide feedback on their stay and assist with any post-departure queries or issues.- Prepare daily financial reports and submit them to the finance department.- Prioritize urgent guest requests while ensuring consistent service to all guests.