Conflict Resolution Job Vacancies in Navi Mumbai

Job SummaryWe are looking for a dynamic and enthusiastic Contact Center Executive with excellent English communication skills to join our team. The ideal candidate should be confident in speaking with customers, generating leads, promoting products and services, addressing customer queries, and maintaining long-term customer relationships while achieving sales targets.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Handle inbound customer inquiries in a professional and courteous manner.Explain company products and services clearly and effectively.Generate, qualify, and convert leads into sales opportunities.Build and maintain strong customer relationships through regular follow-ups.Understand customer requirements and recommend suitable solutions.Handle customer objections professionally and close sales effectively.Maintain accurate records of customer interactions in the CRM system.Meet daily, weekly, and monthly calling and sales targets.Coordinate with internal departments to ensure prompt customer support.Follow company policies and maintain high standards of customer service.Stay updated on product knowledge, pricing, and promotional offers.Required SkillsExcellent verbal and written communication skills in English.Strong interpersonal and relationship-building abilities.Confident telephone etiquette and customer-handling skills.Strong persuasion, negotiation, and objection-handling skills.Ability to work under pressure and achieve sales targets.Good listening and problem-solving abilities.Basic knowledge of CRM software and MS Office.Positive attitude, self-motivated, and quick learner.Ability to multitask and manage time efficiently.QualificationsGraduate in any discipline (preferred).Minimum 1-3 years of experience in Telecalling, Telesales, Customer Support, or a similar role.Freshers with excellent English communication skills may also apply.Preferred ExperienceExperience in Banking, Financial Services, Insurance (BFSI), Investments, Loans, Mutual Funds, Insurance, or other financial products will be an added advantage.Experience in lead generation, customer retention, and sales conversion is preferred.

We have below job vacancies:Security GuardsFire ManSecurity OfficersTraffic Marshals8hrs Duty, 26days/Month, Free Accommodation.ADDRESS:NAVKAR ORPORATION LTD, CONTAINER FRIEGHT STATION (CFS)PANVEL, NAVI MUMBAI.CONTACT: 7702087713.7989480162.

Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm

Supervise and lead a team to achieve organizational goals and targetsMonitor team performance and provide regular feedback to ensure high productivityTrain and develop team members, ensuring they have the tools and knowledge to succeedConduct regular team meetings to ensure effective communication and collaborationHandle escalated issues from team members and customers, providing solutions in a timely mannerSet clear team objectives, delegate tasks, and track progressEnsure adherence to company policies, procedures, and quality standardsMaintain motivation and morale within the team to promote a positive working environmentReport team performance, challenges, and achievements to upper managementOversee scheduling, attendance, and shift management to ensure adequate staffingFoster a culture of continuous improvement and drive team members to meet KPIs and targets

Seeking a compassionate social worker with a heart for the poor, fluency in English, and willingness for fieldwork. Responsibilities include assessing client needs, providing support, coordinating resources, conducting field visits, and advocating for vulnerable individuals.