Conflict Resolution Fresher Jobs in Dehradun

We are looking for an Airport Terminal Services Agent in Dehradun, India. In this role, you will assist passengers, ensuring a smooth and pleasant airport experience. This is a full-time position suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education. Key Responsibilities: - **Passenger Assistance**: Help passengers check in, board flights, and handle luggage. You will be the first point of contact for travelers, providing them with information and support. - **Ticketing and Information**: Issue boarding passes and provide updates on flight status. Being knowledgeable about flight schedules and airport services is essential.

We are looking for an Airline Customer Service Representative to join our team in Dehradun, India. This role is ideal for individuals with a passion for helping others and an interest in the airline industry.Key Responsibilities:1. **Assist Customers**: Greet and assist passengers with check-in processes, flight information, and boarding procedures, ensuring a smooth travel experience.2. **Handle Inquiries**: Respond to customer queries via phone, email, and in-person, providing accurate information regarding flights, baggage policies, and other services.3. **Resolve Issues**: Address and resolve customer complaints or concerns diplomatically and effectively, ensuring customer satisfaction and maintaining a positive company image.4. **Manage Bookings**: Assist customers in making flight reservations, changes, and cancellations, ensuring all transactions are accurately processed and confirmed.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. A customer-focused attitude is essential, as is the ability to remain calm under pressure. Being detail-oriented and organized will help manage bookings and inquiries efficiently. Basic computer skills are necessary to navigate airline systems and perform administrative tasks. A 12th-grade education is required, and while previous experience is a plus, it is not mandatory for applicants with a commitment to learning and serving customers.

We are seeking motivated and reliable Reservation Staff to join our team in Dehradun. The ideal candidate will ensure smooth booking processes and provide excellent customer service.Key Responsibilities:1. **Manage Reservations**: Handle incoming reservation requests via phone, email, or in person, ensuring all details are accurate and confirmed.2. **Customer Support**: Assist customers with inquiries about bookings, travel arrangements, and special requests, ensuring a positive experience.3. **Database Maintenance**: Update and maintain the reservation system with accurate information regarding bookings, cancellations, and modifications.4. **Coordinate with Team**: Work closely with other staff members to ensure seamless communication regarding bookings and customer preferences.5. **Problem Solving**: Address any issues or complaints from customers promptly and effectively, seeking resolutions that enhance customer satisfaction.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers. A friendly and professional demeanor is essential for providing excellent service. Attention to detail is crucial for maintaining accurate reservation records. Basic computer proficiency, especially in management software, is required. The role demands a proactive attitude and the ability to work well in a team environment. Ideal candidates will have a high school diploma and previous experience in customer service or hospitality is a plus but not necessary.