Computer Network Engineer Job Vacancies in Puducherry

Job Description:The technician has to visit Bank Premises and has to attend LAN Repair/Creation Calls (Data/Voice Ports) Server Room Activities, etc. An electrician or a candidate having ITI Electrical/ECE will also be preferredContact: Ishwar

Troubleshooting desktop / laptop OS issues.Support for standard software issuesIsolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.Installation / re-installation / configuration of systems, printers, scanners.Configure desktop and laptop as per the desktop/laptop standardization policies of IDFC FIRST Bank.Installation / re-installation / configuration of in-scope client software / applicationsInstallation / configuration of e-mail clientsTroubleshooting e-mail client related issuesTroubleshooting printer / scanner related issuesTroubleshooting issues related to white listed applications as per IDFC FIRST Bank policy.Support for local area network issues (LAN), DHCP clientInstall antivirus software and check virus definition auto updatesProvide first level support for video conference devices, IP phonesInstall approved patches onto desktops / laptops.Configure Print Queues for Servers / Users / GroupsTroubleshoot print queue related issuesConfigure appropriate rights and permissions for accessing printersRemove virus from respective desktop / laptop with the antivirus software.Provide support to VIP users on priority basisProvide support to VIP users at residences max 3 times in a month by VIP support engineer and any callswhich are beyond 3 will be charged on mutually discussed ratesThe VIP support engineer will be direct engineers of Wipro.Each user, user group, device, and device group can have configuration profiles to provide a base level ofsettings.General configuration settingsEnforce organization policiesSpecify password policies, networks devices ConfigurationPreventing the use of cameras on iOS devices and disabling specific system preferences in macOS.Managing the devices remotely, you can install updated policies without user action or notification.Wireless configuration of Apple devicesMobile device management (MDM) services