Job Title: Technical Support Engineer Company: Magnum Solutions Department: Technical / Service Support Job Summary:Magnum Solutions is seeking a Technical Support Engineer who can deliver excellent technical service and support to our clients. The role includes handling CCTV installations, networking, system troubleshooting, and on-site maintenance to ensure smooth and efficient operations.
IT and IT's hardware & infrastructure maintaining, and supporting the network infrastructure and security measures within an organization.Software Installation, Network configuring, and deploying network infrastructure, including LANs, WANs, routers, switches, and wireless networks, based on business requirements and industry best practices.
Back office - Data Entry.Required to update /upload data (reports ), received from the surveyor on the website/companys software.Daily reports are to be generated and sent to customers.Further to the mail received from the customer for survey /inspection the Executive is required to convey the instructions appropriately to the respective depot Surveyor.He will liaise with the customer and the surveyor & ensure timely submission of reports.Ensure smooth workflow and maintain the TAT.Update the management /Customer on a daily basis for submission of the required reports.
Responsibilities:1. Designing and developing computer hardware components such as circuit boards, processors, and memory devices2. Testing hardware components for compatibility and functionality3. Analyzing user needs and recommending appropriate hardware solutions4. Installing and configuring computer hardware systems5. Troubleshooting hardware issues and providing technical support to end-users6. Collaborating with software engineers to ensure hardware compatibility7. Researching and evaluating new hardware technologiesSkills:1. Strong knowledge of computer hardware
Hardware Networking IT HelpdeskComputer HardwareDesktop Support Engineer
Formatting and Loading Windows (10,11)Installation of software & Applications.Outlook configuration.Installation of 3rd Party Software.LAN/ WAN, TCP IP / Network / Wi-Fi / Access points, Switches configuration & troubleshooting Co-ordination withVendorPrinter Installation sharing device & Printer.Troubleshoot hardware issues & resolve in timely manner.Interact & train Users on basic usage of Computers.Co-Ordinate with Third party vendors & Primary Troubleshooting ofall your software / hardware related issues.Regular Data Backup.Taking precautionary steps to keep all systems Uptime tomaximum.User Profile backup & Configuration into new systemUser creation and deletion in active directory, Mapping the folder, sharing Printers, data accesspermission Should know about the SLA and its criticality. Server, Links Monitoring and Incident Management with respective service providerFollow escalation process
Position / Level Trainee EngineerEducational Qualification: Mechanical B.tech in Mechanical Engineering . (240 Nos) Electrical B.tech in Electrical Engineering/ Electrical & Electronics Engineering. (360 Nos) Metallurgy B.tech in Metallurgical Engineering. (210 Nos) Instrumentation B.tech in Electronics & Instrumentation Engineering .(470 Nos) Civil B.tech in Civil Engineering. (640 Nos) Chemical B.tech in Chemical Engineering. (201 Nos) Industrial- B.tech in Industrial Engineering. (80 Nos)Total Vacancy: 2201 Nos.Experience: FresherJob Description::? Set work program and target milestones for each phase based on the project plan.? Monitor critical activities based on the project schedule and advise project management.? Monitor day to day work progress and prepare the weekly and monthly program and report..? Maintain and record update of site work progress obtained from Project Manager.? Prepares monthly report reflecting work progress summary.? Report to the Project Manager about the current work progress and make comparison between plan and actual progress and study impact of alternative approaches to work.? Performs other duties and responsibilities as may be assigned from time to time.Age Limit: 30 years as on 31/12/2022Salary 6-7 Lac Per annum with HRA/TA/Insurance and Other facility
Hardware Networking Computer HardwareDesktop SupportWalk in
o L1/L2 Desktop support, AD working knowledge o Troubleshoot on helpdesk calls & timely closure of ticketso Client system OS installation/upgradation/patch management/troubleshooto Maintain OS security policies & complianceo Assembling and troubleshoot on laptop/desktop, printers, projector and other hardware peripherals.o Installation & Support for office 365 packageso Email client support for laptop/mobile etc. o VPN support/ remote supporto Crimping of cables & handling of other LAN issues
Test and re-test parts to ensure they work properly.Identify and isolate defects.Design and develop the software systems that control computers.test circuits and other electronic components.Test work and refine processes.