Communications Specialist Job Vacancies in Chennai

We are looking for a Data Entry Specialist to join our team in Chennai. This part-time role allows you to work from home and is open to freshers with at least a 10th-grade education. Your main responsibility will be to accurately enter and manage data. **Key Responsibilities:**- **Data Entry:** Enter various types of data into our systems accurately and efficiently, ensuring that all information is correct and up-to-date.- **Data Verification:** Review and verify data to ensure accuracy and consistency, minimizing errors in the database.- **Record Maintenance:** Organize and maintain data records, ensuring easy access and retrieval for future use.- **Reporting:** Generate basic reports based on the entered data, helping the team with insights and analysis.- **Collaboration:** Work closely with team members and supervisors, communicating any issues or challenges in a clear manner.**Required Skills and Expectations:**- Basic computer skills, including knowledge of spreadsheets and word processing programs.- Attention to detail is essential to ensure high accuracy in data entry tasks.- Good organizational skills to keep data well-arranged and easily accessible.- Ability to work independently and manage time effectively to meet deadlines.- Strong communication skills, both written and verbal, to collaborate with the team and report findings. This position is an excellent opportunity for freshers looking to start their careers in data management.

Job Title: Customer Care ExecutiveLocation: India (Remote)Domain: Information Technology / Customer ServicesEmployment Type: Full-timeAbout the Company:We are a dynamic technology-driven organisation committed to delivering outstanding customer service and support. Our culture emphasises professional growth, continuous improvement, and customer-centricity.Role Overview:As a Customer Care Executive, you will be the first point of contact for our customers, providing timely, professional and effective responses to enquiries, issues and feedback. You will work closely with internal teams to ensure smooth resolution and enhance customer satisfaction.Key Responsibilities:Handle inbound customer queries via phone, email and chat in a courteous and professional manner.Document and log customer interactions, issues and resolutions in the CRM or ticketing system.Investigate customer issues by coordinating with technical, product or operations teams and ensure follow-up until resolution.Maintain an excellent level of customer satisfaction through proactive communication and support.Escalate complex cases to senior teams when necessary and assist in tracking resolution progress.Provide feedback from customers to help improve processes, services and systems.Meet performance targets such as response times, resolution times, quality scores and customer satisfaction ratings.Adhere to company policies, procedures and service standards.Required Skills & Experience:2-5 years of experience in customer support / customer care roles (preferably in IT or technology services).Excellent communication skills in English (verbal and written). Additional local language fluency is a plus.Strong interpersonal skills with a customer-first attitude.Ability to manage multiple tasks, prioritise, and work in a fast-paced environment.Good problem-solving skills, attention to detail and a proactive mindset.Comfortable using CRM/ticketing tools, MS Office and other relevant software.Preferred Qualifications:Experience working in a hybrid work setup or shifting schedules if required.Prior exposure to tech support, SaaS/product-based support or IT service management.Familiarity with KPI-driven service environments.What We Offer:A supportive and collaborative work environment.Opportunities for professional development and upskilling.Competitive salary and benefits package (to be discussed during interview).Hybrid working model (as per company policy) to promote work-life balance.How to Apply:Please send your latest resume with the subject line Customer Care Executive [Your Name] to: hr@easyrecruitglobal.com easyrecruitglobal@gmail.comWe look forward to hearing from you!