Collections Recovery Fresher Jobs in Pune

As a Customer Service Associate, you will play a vital role in ensuring customer satisfaction and handling inquiries effectively. Your primary responsibility will be to assist customers with their queries and complaints, providing them with accurate information and solutions. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chat messages to address customer questions and concerns.- Provide Solutions: Resolve customer issues promptly by identifying the problem and offering appropriate solutions or alternatives.- Maintain Customer Records: Keep accurate and up-to-date records of customer interactions and transactions for future reference.- Follow Up with Customers: Reach out to customers to ensure their issues have been resolved and to gather feedback on their experience.- Collaborate with Team Members: Work closely with colleagues to share information and improve service delivery.Required Skills and Expectations:- Effective Communication: You must be able to speak clearly and listen carefully to understand customer needs.- Problem-Solving Skills: Being able to think critically and find solutions to customer issues is essential.- Positive Attitude: A friendly demeanor and a positive attitude towards customers will enhance their experience.- Basic Computer Skills: Familiarity with using computers and software for data entry and retrieval is necessary.- Team Player: Ability to work well with others and contribute to a supportive work environment.The position is suited for individuals with 0-3 years of experience, who have completed at least the 10th grade, and are ready to work full-time from the office in Pune.

We hired Both Freshers and experience candidates those interested in field work of collection and Recovery

Looking for Candidates with basic communication skills with collection background.were you need to call the customers for reminders of repayment dates, and has responsibilities to collect the amount.

Job Position :- Collection Recovery Executivejob Role :- Collections in a Particular Area, Field Collections.*freshers Can also Apply*

JD - CRM ExecutiveYoull be our: CRM Executive.Youll be based at: Pune.Youll be aligned with: Manager.Youll be a member of: Sales Strategy.What will I be doing at CRM ?Verify the booking documents.Coordinate with the sales team & CRM team.Customer calling/ responsible for collection.Travelling onsite for 4 to 5 days in the month.Presentations and daily reporting to Reporting ManagerWhat kind of experience & skills do I need for this role?Any Graduate/ post graduate.Good communication skill Verbal and written.1+ years of Real Estate, Finance experience.Basic Computer Knowledge Excel, ERP, Word.Knowledge of systems.