Cisco VOIP Jobs

The Voice Administrator is Responsible for Managing, Maintaining, and Optimizing the Organizations Voice Communication Systems. this Includes Voip Platforms, Pbx Systems, Voice Gateways, and Unified Communication Tools. the Role Ensures High-quality Voice Services, Resolves Technical Issues, and Supports Both Internal Teams and External Clients.key Responsibilities: configure and Maintain Voip Systems (e.g., Cisco, Avaya, Asterisk)monitor Call Performance and Troubleshoot Issues like Latency, Jitter, and Packet Lossmanage Pbx Systems, Sip Trunks, and Voice Gatewayscollaborate with Network and Security Teams to Ensure Seamless Voice-data Integrationimplement and Maintain Voice Security Protocols and Compliance Standardsdocument System Configurations, Changes, and Incident Resolutions

VOIPUbiquitiAndheri (E)Job DescriptionProcessThey are looking for a motivated candidate to joinour UniFi Talk team as a VoIP Support Engineer.UniFi Talk is a full-featured, affordable,subscription-based, Voice over Internet Protocol(VoIP) phone solution that we designed for smalland medium-sized businesses looking for a plug-and-play phone system. Youll work closely withour customers, engineering, and management todrive UniFi Talks success by solving customersupport cases and collaborating on productimprovementsAbout ProcessCommunicate with customers of UniFi Talk andother related Ubiquiti products and services todiagnose and tackle VoIP and network-relatedissues Own customer cases from initial creation toresolution, collaborating with other support andproduct team members Work with engineering and management todiagnose and resolve critical, escalated issues Identify issues through support trends andsuggest corrective actions to engineering toelevatethe quality of product and UX Reproduce reported issues in internal lab setups Use acquired knowledge to suggest andcontribute to Knowledge Base articles Stay up to date on Ubiquiti features andtechnology by attending training, Requirement2+ years of experience in VoIP-related problemsolving, critical thinking, and troubleshooting Solid knowledge of VoIP protocols - SIP, RTP,SDP, RTCP, TCP, UDP Strong network troubleshooting skills, includinganalyzing packet captures using tools such asWireshark Excellent communication and interpersonalskills (is a must) Customer-centric mindset High attention to detail Outstanding organizational skills Good team player who can work bothindependently and as a part of a team, with theability totake initiative

Heart Business Solutions (HBS) is looking for an IT specialist, more specifically a Call Center Technology Specialist, who will help in the development of the company's activities in a new market in China, first part of the work will be to find a terminal, a local application for calls (call center), Sip telephony, and Service call center.Our future specialist need to have extensive knowledge and hands-on experience with Call Center KPIs and metrics in support of Analysis and Reporting. Good knowledge of networking concepts in Call Center area, call-center software used in China. Our vacancy is fully remote and can have flexible schedule. It would be better if the candidate for this position was in China.Heart Business Solutions, LLC is an important marketing and distribution player. We are committed to our strong philosophy: Quality is our best business plan. We often find that companies need foreign suppliers or special products that they cannot find on the local market. Heart Business Solutions (HBS) has valuable experience in the import business, as we work with some of the most innovative and creative vendors and experts as a team because it is important for us to develop and organize the distribution of new and interesting products. Our company offers products from foreign companies with which we have signed exclusive rights.You can find more about our company at our website.

JOB DESCRIPTIONTech Support engineer_Sprinkler ProcessDesignation: Tech support LeadDepartment:Customer SupportJob Type: Full-timeExperience : 1yrWhat Youll Be Doing Provides answers to clients via phone, email & client site visit by identifying problems; researching answers; guiding the client through corrective steps Improves client references by writing and maintaining documentation. Participates in client training programs by identifying learning issues. Accommodates client disabilities by recommending techniques. Improves system performance by identifying problems; recommending changes. Ensure customer inquiries are responded to within established timeframes andcustomer care & technical support service levels are achieved. Solve basic common customer problems in real-time. If required via remote accessto the clients system. Live Customer interaction for resolving the product problems Data communication/networking troubleshooting Identifying Ozonetel product problems and escalating it to the next level if it iscomplex. Production critical issues need to escalate to the next level. Resolve incidents in a timely manner as per SLAs. Provide guidance, assistance, and mentoring support to junior team members. Keep a track of pending issues at the individual level & share periodic updates tocustomers.Skills and Qualifications: Knowledge in IP PBX & Contact Center solutions (IVR, ACD, Softphone, WebRTC..etc.). Excellent Communication in English & Hindi (verbal & written) as well as strong listening skills. Must have knowledge of Microsoft Windows & Linux Operating systems Good understanding on LAN, WAN Networking, and telecom products (PRI, SIP trunk, ILL). Experience utilizing debugging tools and lab simulations to analyze problems and identify solutions. Ability to logically troubleshoot issues to determine the root cause and present suggested workarounds and solutions. Proven call centre support exp

Opening with MNC IT Services on third party payroll.Position - Technical Consultant - CiscoJob Location - PuneJob Description:1) We are looking for L1 Resource with Administration & maintenance skill profile on CUCM, UCCX, CUC & Calabrio.2) Resource should have hand on experience on Cisco Voice product.Interested candidate revert with your updated resume