Chat Support Executive Female 12th Pass Jobs in Mohali

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Salary: 12-15kKey Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate

Job Title: Chat Process ExecutiveJob Description:We are looking for enthusiastic and motivated individuals for our Chat Process team.The role involves resolving customer inquiries and complaints through chat messages in a professional and courteous manner.Candidates should be able to type quickly and accurately while delivering an excellent customer experience.Fluency in English (written) is a must.The process operates in rotational shifts (day and night).Qualification:12th pass or aboveGood typing speedFluent in English (written and speakingAge: 1835 yearsSalary:12,00015,000 in hand per month (depending on skills and experience)

Job Description: Chat Process (BPO)Position: Customer Support Executive (Chat Process)Location: MohaliEmployment Type: Full-time Shift: Rotational Key Responsibilities:Handle customer queries via chat in a professional and timely manner.Provide accurate information and resolve customer issues effectively.Maintain customer satisfaction by ensuring a smooth interaction.Escalate complex issues to the appropriate department when necessary.Adhere to company policies and quality standards.Requirements:Good written communication skills in EnglishTyping speed of 35 WPM with accuracy.Basic computer knowledge and familiarity with CRM tools.Ability to handle multiple chats simultaneously.Willingness to work in shifts, including nights and weekends.Preferred Qualifications:Previous experience in chat support or customer service (preferred but not mandatory).Graduate

Hiring for Chat ProcessJob Location - Mohali/ChandigarhSalary - upto 25kQualification - 12thGood communication skills required.for more information call @ 9041743665

Job descriptionWe are hiring for Voice process (International BPO) in Mohali IT Park for a renowned company.Helping clients to caption their telephone calls. Assisting customers' to communicate confidently with friends, family and colleagues by phone. Utilize excellent listening & verbal skills to enable Caption Call customers not to limit the quality of their phone conversations.KEY responsibilities AND ACCOUNTABILITIESProvide phone support for Global customers.Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of call wherever possible.Demonstrates confidence and willingness to resolve customer requests or queries.Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each and every customer support engagementAbility to assess customer sentiment at all stages during the communication, to take the lead in escalating an issue on behalf of the customer and to arrange for a supervisor to mediate in the interaction if deemed necessary by you or if requested by the customer.Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism, whilst working towards achieving agreed operational targets.Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledge base tools, internal applications etc.)Completes all training and development activities in timely mannerUnderstanding of escalation handling procedures.Main job requirementsService hours 24*7 , Rotational ShiftsQualification Under Graduates or Graduates in any streamExperience Graduate Fresher or under Graduates with 6 to 12 months of international BPO technical/Customer support experience.

Job Description:-Hiring for Email/Chat Support ExecutiveHandling customer queries via Email Or Chat.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Key skills required:Excellent English communications skillsAbility to listen and active problem solving skillsGood interpersonal skillsAbility to handle pressureCustomer handling skillsEmail or chat experienceGood comprehension skillsAbility handle tough situation with customerDesired Candidate ProfileEducation:- Undergraduate/GraduateExperience:- Fresher/ExperienceLanguages:- Excellent EnglishAge:- 18+Shift timing :- Rotation Shift, 2 Week-off rotationalContact Person:- Chetan YadavNote :- Interested candidates please Email your updated CVRole: Customer Success AssociateSalary: 2,00,000 - 3,25,000 P.A.Industry: BPO / KPO / ITESFunctional Area Customer Success, Service & OperationsRole Category :- Customer SuccessEmployment Type:Full Time, PermanentKey SkillsCustomer ServiceBlended Process Customer Relationship Customer Support BPO Customer Service Customer Care Customer Satisfaction Customer Retention Chat Support Web Chat Email Process International ProcessEducationUG: Any Bachelor Degree