18

Chat Process Executive Job Vacancies in Gurgaon

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Gurgaon
Good Communication Skills Typing Customer Service Customer Care Customer Relationship Voice Process Inbound Process Chat Support Chat Process Executive
Hiring for international voice and non voice processes . 5 days working 2 days off. Cab facility will be available and huge amount of incentives will be there and need a immediate joiners only with good communication skills
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  • 0 - 3 yrs
  • 4.8 Lac/Yr
  • Gurgaon
Good Communication Skills Customer Management Chat Support Voice Process BPO Voice Inbound BPO Non Voice International BPO Executive BPO
Hiring for one of the top most bpo 5 days working 2 days off . virtual interview will be there can facility will be available . every one can apply we have processes for both fresher and experienced .we have chat /voice/blended international and domestic processes
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Opening For Chat Support Executive

Believer Infoserv Pvt Ltd

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Communication Skills Customer Care Non Voice Process Chat Support BPO Chat Process
Urgent Hiring!Job Profile: NV (Chat & Email Support)Location: GurgaonSalary: 23,000 CTC (20-30% hike on the previous salary for experienced candidates)Eligibility Criteria:Graduate (Fresher or Experienced)Excellent communication skillsTo apply, send your CV to 8918327115
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Jobs by Popular Location

Customer Support Executive

Lavasaya Consultancy

International BPO Customer Care Customer Handling Communication Customer Communication Good Communication Skills Technical Support Executive Technical Process Chat Process Voice Process International Non Voice Domestic BPO
Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me
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  • 1 - 4 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Service Desk Customer Care Customer Service Voice Process Executive Chat Support Executive Email Support Executive
We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.
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Customer Support Executive

Waymore Recruiters

Customer Relationship Customer Care International BPO International Voice Process International Call Center Customer Associate BPO Blended Pr Chat Process Inbound Customer Service Rotational Shifts
Top BPOs Hiring for CCE- Advisors/ Sr. AdvisorsProfile: - Handling Customer queries via callsSalary- 25K to upto 38K CTC+ Incentives+ BonusBoth Side Cabs + MealsEligibility: - Graduate Fresher/ UG with min 6 Months of International BPO Experience1. Need Candidates with excellent comm. skills.2. Comfortable with Work from Office3. Candidate must be from a Hiring Zone.
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Troubleshooting Skills Typing Skill Handling Customer Queries Chat Process Executive Work From Home Walk in
Hiring for 25 Chat Process Executive Jobs in Noida, Uttar Pradesh, Gurugram / Gurgaon, Haryana, delhi ncr, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Greater Noida, Uttar Pradesh, Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive, for Freshers, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive etc.,
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Data Operator Chat Support Executive Chat Process Executive Walk in
Job Openings for 54 Chat Process Executive Jobs for Freshers in Gurugram / Gurgaon, Haryana,Data Operator,Chat Support Executive,Chat Process Executive, having Educational qualification of : Higher Secondary, Secondary School, Diploma with Good knowledge in Data Operator,Chat Support Executive,Chat Process Executive etc.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Associate Customer Care Representative Customer Relationship Executive Chat Support Executive Chat Process
Parts Avatar Investments Inc. is looking for candidates to join our customer service team. We want excellent customer service to be at the heart of everything we do. We believe remarkable talent, enthusiasm, and hustle add up to great work.Job Title: Technical Support AssociateJob Type: Full - TimeJob Location: Sector-44, Gurugram, Haryana-122003Shift Timings: Canada Shift Timings (Evening & Night Shift)Job Requirements: Graduate (Any) BE/ B Tech/ M Tech in Mechanical or Automobile Engineering (Preferred) Relevant Experience in mechanical or automobile industry (Preferred) Knowledge of automotive spare parts (Preferred) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shiftsJob Responsibilities: Deliver excellent technical support (via call, chat & email) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information ;verifying customers understanding of information and answer
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  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Sales Executive Email Chat Process Whatsapp Chate Calling Inside Sales Telecalling BPO Walk in
Sales Executive For Interiors Company in Sector 48 Gurgaon,(Salary-20-35) k,Call -Position:- Sr. Sales ExecutiveLocation GurgaonSalary- 20-35 KExperience Required - 1+ yrsGood communication mandatoryRequirements:Job Description:Interacting With Clients on Phone, Whatsapp or During Their Visit To Our StudioInform Client About Products; Guide Them About Process And Costing. Close The Sales DealCoordinate with Internal Teams- Design & Operations to Ensure Timely Delivery To ClientWhat We Are Looking For:Experience: 0-2 Years Sales ExperiencePerson Must Be Based In GurgaonGood Communication Skills Are Required (English)A Person Should Be Ambitious And Willing To Learn.Work Environment:Monday To Saturday; 10:00 AM To 6:30 PM, One Saturday In Month Is OffSheetal Tanwar
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MNC BPO Customer Support Voice BPO (Non Voice/Chat Process)

Fortuco Resource Solutions Private Limited

Customer Associate Customer Care Manager BPO Executive Telecalling BPO Telesales Domestic BPO International BPO Fluent English Outbound Voice BPO Non Voice Email Chat Tech Support BPO Technical Support International Voice Customer Care Executive
Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC
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  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Good Communication Skills Backend Process Chat Process Executive Backend Support
Candidate should able to solve the customer queries.Candidate should be able to provide instant solution.Candidate should have quick decision maker.Candidate should be comfortable with night shift.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Gurgaon
English Fluency Communication Skills Chat Process Executive Written Communication Verbal Communication Customer Representative
We are hiring for chat processLocation :: GurgaonShift Timings :: 2pm-11pm5 days workingCandidate with minimum 6 months of work experience can apply
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Good Communication Skills Typing International Voice Process Chat Process Domestic BPO
Hiring for international processes 5 days working 2 days off Rotational shifts rotational week off Cab facility will be available Mode off interview will be virtual Hiring for the top most b.p.oWhatsApp CV : 8171977912
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Gurgaon
Chat Process Executive
We are looking for 30 Chat Process Executive ( Work From Home Posts in Gurugram / Gurgaon, Haryana,Chat Process Executive, with deep knowledge in Chat Process Executive and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree
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  • 0 - 2 yrs
  • Gurgaon
Chat Process Executive Walk in
Responsibilities and DutiesNeed to do the process over chat.Communicate with customers in real time and resolve the issues for any services.Client support handling.Handling customer queries on web chat emails.Maintain accurate customer records.Required Experience, Skills and QualificationsExcellent Communication Skills verbal & written.Fresher can also applySalary: 19000 to 21000/month
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