Chat Process Executive Job Vacancies in Delhi

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,

Job Summary:We are seeking a detail-oriented and empathetic Email & Chat Support Specialist to join our customer support team. In this role, youll be the first point of contact for our customers via email and chat, providing timely, accurate, and helpful assistance. The ideal candidate will be a clear communicator with strong writing skills, excellent problem-solving abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities:Respond to customer inquiries via email and live chat in a professional, friendly, and timely manner.Troubleshoot customer issues and guide them through solutions or escalate to the appropriate team when necessary.Accurately document all interactions and customer feedback.Maintain deep knowledge of company products, services, and policies.Meet or exceed KPIs related to response time, customer satisfaction, and resolution rates.Collaborate with team members to ensure consistent and efficient support.Identify trends in customer issues and suggest improvements to internal processes or FAQs.Stay up to date with product updates and process changes.Requirements:Proven experience in a customer support role (email/chat-based preferred).Excellent written communication and interpersonal skills.Strong typing speed and attention to detail.Ability to multitask, prioritize, and manage time effectively.Comfortable working independently and in a team-oriented environment.Familiarity with support tools such as Zendesk, Intercom, Freshdesk, or similar platforms is a plus.High school diploma or equivalent (college degree preferred).Preferred Qualifications:Experience supporting SaaS, e-commerce, or tech products.Multilingual abilities are a plus.Availability to work flexible hours, including weekends or holidays if needed.Let me know if you'd like to tailor this for a specific industry or company vibestartup, corporate, luxury brand, etc.

profile- Chat processQualification- graduation/post graduationlocation-NoidaShift- RotationalFresher and experience both can apply

Good Understanding in English

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

Were looking for a results-driven marketing representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Hiring for 25 Chat Process Executive Jobs in Noida, Uttar Pradesh, Gurugram / Gurgaon, Haryana, delhi ncr, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Greater Noida, Uttar Pradesh, Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive, for Freshers, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive etc.,

Direct Walkin between 10 AM to 7 PM IST (Monday to Saturday) or Call +91 8448550986 to fix up an interviewJob Type: Full TimeWork Experience: 0 to 4 years - Freshers WelcomeShift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)Working Days: 6 Days Working (Rotational Weekly Offs)Office Location: Rajouri Garden, New Delhi - 110027Salary : As per the industry Standards with Good IncentivesJob Responsibility Engage in chat conversations with potential customers to understand their needs and provide relevant product information. Utilize persuasive selling techniques to convert chat interactions into sales. Respond promptly and professionally to customer inquiries, resolving any issues or concerns they may have. Identify upselling and cross-selling opportunities to maximize sales revenue. Collaborate with the sales team to develop effective strategies and tactics for achieving sales goals. Ability to follow up with potential customers on the phone to persuade them to purchase Visa services. Ability to work under pressure in a demanding work environment, Strong sales skills with sound knowledge of handling international customers will be an edge,Sales Target Achievement: Meet or exceed monthly and quarterly sales targets set by the company. Work towards achieving individual and team-based sales goals while maintaining high levels of professionalism and customer satisfaction.Candidate should have good written and verbal communication skills and will be responsible for engaging with potential customers domestic & International through online chat platforms & calls and providing product information, answering queries, and ultimately driving sales related to visa or travel services.Skills Experience Requirement Good Typing Speed, typing speed over 25 WPM will be preferred. Graduate in any field, Degree in Hospitality, Travel & Tourism or Business will be preferre

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Hiring for 59 Snapdeal hiring for Data Entry Operator Jobs in Azadpur, Delhi, Delhi/NCR,Non Voice,Back Office Executive,Backend Process,Chat Process,Data Entry Operator, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Non Voice,Back Office Executive,Backend Process,Chat Process,Data Entry Operator etc.

Non voice ConsultantName:DOB:Contact Number:Email ID:Total Experience:Technical Support Chat support Experience ( optional ):Has Valid Passport (Y/N):Has PAN Card (Y/N):Has All education Mark sheets (Y/N):Has educational Certificates (provisional certificates not accepted) (Y/N):Has certificates issued by previous employer(s) (Y/N):Current Company:Highest Qualification (fulltime / parttime):Current ctc:Expected ctc:Notice Period:Actual Location:Current Location:Ready to work on Technical Support Non voice Voice (Y/N):Ready for 24/7 Support (Y/N):

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)