16

Chat Process Executive Job Vacancies in Delhi

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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International Voice Process International BPO Executive Travel Sales PPC Executive Meta Ads Manager Collection Process Customer Relationship Customer Support Domestic BPO Customer Service Customer Care Telephone Handling Hindi BPO Inbound Calls BPO Voice Customer Handling Cold Calling Good Communication Skills Chat Support
Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries Non Voice Process Client Solutions
We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,
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Customer Care Customer Support Non Voice Process Chat Support
Job Summary:We are seeking a detail-oriented and empathetic Email & Chat Support Specialist to join our customer support team. In this role, youll be the first point of contact for our customers via email and chat, providing timely, accurate, and helpful assistance. The ideal candidate will be a clear communicator with strong writing skills, excellent problem-solving abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities:Respond to customer inquiries via email and live chat in a professional, friendly, and timely manner.Troubleshoot customer issues and guide them through solutions or escalate to the appropriate team when necessary.Accurately document all interactions and customer feedback.Maintain deep knowledge of company products, services, and policies.Meet or exceed KPIs related to response time, customer satisfaction, and resolution rates.Collaborate with team members to ensure consistent and efficient support.Identify trends in customer issues and suggest improvements to internal processes or FAQs.Stay up to date with product updates and process changes.Requirements:Proven experience in a customer support role (email/chat-based preferred).Excellent written communication and interpersonal skills.Strong typing speed and attention to detail.Ability to multitask, prioritize, and manage time effectively.Comfortable working independently and in a team-oriented environment.Familiarity with support tools such as Zendesk, Intercom, Freshdesk, or similar platforms is a plus.High school diploma or equivalent (college degree preferred).Preferred Qualifications:Experience supporting SaaS, e-commerce, or tech products.Multilingual abilities are a plus.Availability to work flexible hours, including weekends or holidays if needed.Let me know if you'd like to tailor this for a specific industry or company vibestartup, corporate, luxury brand, etc.
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Chat Process Executive

Odisha Job Consultancy

Live Chat Support Operation Customer Service Customer Support BPO Non Voice Chat Support Chat Process Online Chat Representative Chat Support Executive Chat Process Executive International Chart International Non Voice International Non Voice Process BPO Domestic Chat Domestic BPO English Communication Skills
Dear Candidates,Greetings from Odisha Job Consultancy!!We are seeking a skilled and detail-oriented International Chat Process Executive to join our team. As an International Chat Process Executive, you will be responsible for assisting with various International Client Chat queries . This is a full-time position based in Bhubaneswar, Odisha, India.Qualifications and SkillsAny Batchelor Degree1 to 3 years of experience in International Chat Process or a similar role.Excellent communication and interpersonal skills.Detail-oriented with good organizational and time management skills.Ability to work effectively in a team and independently.Strong problem-solving and decision-making abilities.Roles and ResponsibilitiesMust have excellent communication skills.Graduate experienced can apply.Its 100% International chat process, where candidate must have to resolve customer queries over the chatNight ShiftCab Facility availableContact- HR SaumyaInterview Venue: 1st Floor, MRF Tyre Building, Baramunda Bus Stand, Bhubaneswar
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Chat Process Executive

Employment mantras

BPO Operations Internatinal Customer Support Chat Process Chat Support Chat Process Executive Online Chat Representative Domestic Chat BPO Non Voice BPO Domestic BPO
profile- Chat processQualification- graduation/post graduationlocation-NoidaShift- RotationalFresher and experience both can apply
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • 121957
English Typing English Customer Service Non Voice Process Chat Support
Good Understanding in English
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Voice/Chat Executive

BPO Convergence

Good Communication Skills Inbound Process Outbound Process Domestic BPO Domestic Voice Process Chat Support Chat Support Executive Email Support Email Support Executive CCE Customer Associate Customer Management Handling Customer Queries Active Liste
Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)
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Jobs by Popular Location

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Dwarka Sector 17 Delhi
Lead Generation English Typing Chat Process
Were looking for a results-driven marketing representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
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Telecaller Chat Process Email Support Executive Customer Care Executive
Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off
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Troubleshooting Skills Typing Skill Handling Customer Queries Chat Process Executive Work From Home Walk in
Hiring for 25 Chat Process Executive Jobs in Noida, Uttar Pradesh, Gurugram / Gurgaon, Haryana, delhi ncr, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Greater Noida, Uttar Pradesh, Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive, for Freshers, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Troubleshooting Skills, TYPING SKILLS, Handling Customer Queries, Chat Process Executive etc.,
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Inside Sales Executive (Blended Process - Chat & Calling)

Proglogix International Services Pvt Ltd

  • 0 - 4 yrs
  • Rajouri Garden Delhi
Sale Inside Sales Executive
Direct Walkin between 10 AM to 7 PM IST (Monday to Saturday) or Call +91 8448550986 to fix up an interviewJob Type: Full TimeWork Experience: 0 to 4 years - Freshers WelcomeShift Timing: 9hrs Monthly Rotation Shift (Comfortable with Night Shifts)Working Days: 6 Days Working (Rotational Weekly Offs)Office Location: Rajouri Garden, New Delhi - 110027Salary : As per the industry Standards with Good IncentivesJob Responsibility Engage in chat conversations with potential customers to understand their needs and provide relevant product information. Utilize persuasive selling techniques to convert chat interactions into sales. Respond promptly and professionally to customer inquiries, resolving any issues or concerns they may have. Identify upselling and cross-selling opportunities to maximize sales revenue. Collaborate with the sales team to develop effective strategies and tactics for achieving sales goals. Ability to follow up with potential customers on the phone to persuade them to purchase Visa services. Ability to work under pressure in a demanding work environment, Strong sales skills with sound knowledge of handling international customers will be an edge,Sales Target Achievement: Meet or exceed monthly and quarterly sales targets set by the company. Work towards achieving individual and team-based sales goals while maintaining high levels of professionalism and customer satisfaction.Candidate should have good written and verbal communication skills and will be responsible for engaging with potential customers domestic & International through online chat platforms & calls and providing product information, answering queries, and ultimately driving sales related to visa or travel services.Skills Experience Requirement Good Typing Speed, typing speed over 25 WPM will be preferred. Graduate in any field, Degree in Hospitality, Travel & Tourism or Business will be preferre
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MNC BPO Customer Support Voice BPO (Non Voice/Chat Process)

Fortuco Resource Solutions Private Limited

Customer Associate Customer Care Manager BPO Executive Telecalling BPO Telesales Domestic BPO International BPO Fluent English Outbound Voice BPO Non Voice Email Chat Tech Support BPO Technical Support International Voice Customer Care Executive
Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Azadpur Delhi
Non Voice Back Office Executive Backend Process Chat Process Data Entry Operator Walk in
Hiring for 59 Snapdeal hiring for Data Entry Operator Jobs in Azadpur, Delhi, Delhi/NCR,Non Voice,Back Office Executive,Backend Process,Chat Process,Data Entry Operator, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Non Voice,Back Office Executive,Backend Process,Chat Process,Data Entry Operator etc.
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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Delhi
Chat Process Executive
Non voice ConsultantName:DOB:Contact Number:Email ID:Total Experience:Technical Support Chat support Experience ( optional ):Has Valid Passport (Y/N):Has PAN Card (Y/N):Has All education Mark sheets (Y/N):Has educational Certificates (provisional certificates not accepted) (Y/N):Has certificates issued by previous employer(s) (Y/N):Current Company:Highest Qualification (fulltime / parttime):Current ctc:Expected ctc:Notice Period:Actual Location:Current Location:Ready to work on Technical Support Non voice Voice (Y/N):Ready for 24/7 Support (Y/N):
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Good Communication Skills Customer Associate Customer Care Customer Care Executive CCE Inbound Process Outbound Process Chat Support Chat Support Executive Email Support Email Support Executive Domestic BPO Domestic Call Center
Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)
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