We are seeking a Branch Relationships Executive to strengthen and manage the connections between our branches and clients. The ideal candidate will have 1 to 3 years of experience and will work full-time at our office in Kolkata.Key Responsibilities:- Client Relationship Management: Build and maintain strong relationships with clients by regularly interacting and understanding their needs, ensuring high levels of customer satisfaction.- Branch Coordination: Collaborate with branch managers and staff to align on client requirements, service delivery, and to address any challenges efficiently.- Data Management: Maintain detailed records of client interactions, feedback, and engagement metrics to aid in improving services and relationships.- Feedback Collection: Gather and analyze client feedback to identify service improvement opportunities, which helps enhance client satisfaction and loyalty.- Performance Reporting: Prepare and present regular reports on client engagement and relationship success to management, highlighting achievements and areas for improvement.Required Skills and Expectations:The ideal candidate should have strong interpersonal and communication skills to effectively engage with clients and team members. A solid understanding of client management practices and a keen attention to detail are essential. Proficiency in data management tools and a basic understanding of market trends will help in achieving performance targets. Candidates should display a proactive attitude towards problem-solving and possess the ability to work independently as well as in a team setting. A commitment to customer service excellence is vital.