BPO Graduate Fresher Jobs in Bangalore

Bulk Hiring -Voice ProcessHiring for Bank Process. Shift: 24/7 Rotational Rotational Week Off Languages: English + Hindi (Mandatory) Eligibility: Fresher & Experienced both can apply Immediate Joiners PreferredRoles & Responsibilities:* Handle customer queries related to banking products & services* Assist customers with account, card, and service-related requests* Explain banking products like credit cards, loans, and other services* Upsell banking products to customers and earn good incentives* Maintain service quality and achieve performance targets.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

As a Customer Care Associate, you will play a key role in ensuring our customers receive exceptional service. Your responsibilities will include:- **Responding to Customer Queries:** You will handle incoming calls, emails, and chat requests, providing clear information and support to customers based on their inquiries.- **Resolving Issues:** You will identify customer problems and actively work to resolve them, ensuring a positive experience while following company policies.- **Maintaining Customer Records:** You will enter and update customer information accurately in our system, ensuring all interactions are documented.- **Providing Product Information:** You will assist customers by offering detailed information about our products and services, helping them make informed decisions.- **Escalating Issues:** If you encounter problems that cannot be solved immediately, you will escalate them to the appropriate team members to ensure timely resolutions.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers. A good level of problem-solving ability is essential, along with a friendly and patient demeanor. Basic computer skills, including familiarity with customer service software, are necessary, and a keen attention to detail will help you maintain accurate records. Prior experience is not required, making this an ideal opportunity for individuals eager to start their career in customer service. A positive attitude and willingness to learn are essential for success in this role.

As a Non Voice Process Executive, you will be responsible for handling various tasks that do not require direct communication through voice channels. Your role will involve managing data and supporting various business processes efficiently.**Key Responsibilities:**- **Data Entry:** You will be required to input, update, and maintain data in the companys systems, ensuring accuracy and timeliness.- **Document Verification:** Your job will include reviewing documents and information submitted by clients or customers to confirm their validity.- **Order Processing:** You will assist in processing customer orders, ensuring that all details are correct before finalization.- **Customer Support via Email/Chat:** While the role is non-voice, you may need to respond to customer inquiries through email or chat, providing timely and polite assistance.- **Report Generation:** You will help prepare reports based on the data you handle, which will be used for analysis and decision-making.**Required Skills and Expectations:**- **Educational Qualification:** Candidates should have a degree in B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, or B.Sc.- **Attention to Detail:** You must be meticulous in your work to avoid errors in data entry and documentation.- **Time Management Skills:** Ability to prioritize tasks and meet deadlines is essential in this role.- **Basic Computer Skills:** Proficiency in Microsoft Office Suite, especially Word and Excel, is necessary for data handling and reporting.- **Communication Skills:** Strong written communication skills are important for interacting with customers and colleagues effectively. We are looking for motivated individuals who are eager to learn and contribute to our team's success.

Taking/Handling Inbound Customer calls, Outbound calls, Emails2. Listening to and understanding the customers requirements3. Provide product / service details & benefits to Customers4. Providing end to end solutions to the customer 5. Asking the correct questions probing and prompting the customer wherever required6. Timely and accurate capturing all the information given by the customer 7. Timely follow up with as per Escalation matrix till closure8. Staying current with knowledge of products/ processes & services 9. Ensure full adherence to all the quality parameters and SOP10. Cooperate with other Team members, SMEs and Team Leaders.11. Ensure 100% adherence to schedule12. Escalating the call to the team leader / manager, wherever desirable13. Handling irate / demanding customers where necessary, in a tactical manner

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

We are hiring Customer Support Executives / Telecallers for multiple Voice, Semi-Voice, and Blendedprocesses. Freshers and experienced candidates are welcome. Immediate joiners preferred.

*Customer support executive*Process name *Airtel Black(premium)*Languages - Excellent English(Excellent English is Mandatory)+ Hindi/Tamil/Malayalam/Marathi/Gujarati Qualification - Graduate Fresher/ExperiencedShift - Rotational shiftsSalary: Take home - 20k take home/monthTiming: 7am to 11pm(male)7am to 8pm(female)Working days 5 and 2 rotational week off No cab facility

Company Name : Startek AegisCustomer Support - Voice ProcessNo.of Requirements: *100* Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: *20,500* /- per month for fresherTake home: *15,800* /- per month for fresherCTC : Upto *21,000* /- per month for experiencedTake Home : upto *16,200* /- per month for experienced Quarterly Bonus : *4200* / Apprenticeship: Fresher - * 19000 (TH) * Experience - *20,000* (TH)Location - GNR (Kudlu gate)Address -Nos., 70, sringar, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka 560068

Were Hiring! Virtual Relationship Manager (VRM) Banking Sales We are looking for dynamic and customer-focused professionals to join our team as Virtual Relationship Managers (VRM). This role is ideal for individuals passionate about relationship management, digital banking, and sales excellence. Role OverviewAs a VRM, you will be responsible for managing and expanding relationships with Imperia/High-Value Customers, delivering a consistent and superior digital banking experience, and driving sales across the banks product portfolio. Key Responsibilities Customer Engagement & Relationship ManagementEngage regularly with mapped portfolio customers (500600 groups/PF) as per contact policyBuild long-term relationships and become the top-of-mind banking partnerEnsure accurate and complete capture of all customer interactions in CRMProactively assess customer needs and provide suitable financial solutions Call Handling & Service ExcellenceHandle customer calls as per defined quality standardsProvide accurate and timely resolution of customer queries and complaintsPromote Digital Banking services to enhance customer experienceEnsure customer retention and control attrition Sales & Portfolio ManagementAchieve scorecard targets and portfolio benchmarksDrive cross-sell and up-sell opportunities based on customer profilingPenetrate products across groups and portfoliosSales across all product segments TPP, Assets, Cards, Deposits, etc.Monitor large value transactions and account closures Compliance & Process AdherenceEnsure adherence to all banking guidelines and regulatory requirementsMaintain portfolio quality while considering customer eligibilityEnsure accurate and timely submission of financial transactions and service requests Requirements Education: Graduate (Any discipline) Experience: 03 years (Freshers with strong communication skills are welcome) Key Skills:Basic Banking KnowledgeExcellent Communication SkillsCustomer Relationship ManagementSales & Cross-SellingDigital Banking Awareness Major StakeholdersBranch Banking TeamsProduct & Sales TeamsOperations & Service TeamsCompliance & Risk Teams Why Join Us?Opportunity to work with premium banking customersStrong learning and career growth pathExposure to multiple banking products and digital platformsPerformance-driven and professional work culture.

Hiring: Customer Support Executive Location: Altruist Technologies, GB Palya, BangaloreJob Role: Customer Support ExecutiveJob Description:We are hiring enthusiastic and customer-focused individuals for the role of Customer Support Executive. Candidates should have excellent communication skills and a passion for assisting customers.Languages Required:Excellent English (Mandatory)Any one regional language: Hindi / Tamil / Malayalam / Marathi / GujaratiEligibility Criteria:Graduate (Freshers & Experienced both can apply)Strong communication and interpersonal skillsWillingness to work in rotational shiftsShift & Timing:Rotational ShiftsMale Candidates: Between 7:00 AM 11:00 PMFemale Candidates: Between 7:00 AM 8:00 PMTotal working hours: 8 hours per shiftSalary:20,000 take-home per monthWorking Days:5 working days2 rotational weekly offsFacilities: No cab facilityWork Location:Altruist Technologies, GB Palya, BangaloreInterested candidates can apply immediately.Freshers are most welcome!

Customer Support - Voice ProcessNo.of Requirements: 100 Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 or 5Good Excel Knowledge Must have knowledge about supply chain management 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: 21000 /- per month for fresherTake home: 16200 /- per month for fresherCTC : Upto 25000 /- per month for experiencedTake Home : upto 20136 /- per month for experienced Quarterly Bonus : 4200 /

PAYTM BUSSINESS LOAN COLLECTION

Key Responsibilities:Contact customers to promote banking products (Savings Accounts, Loans, Credit Cards, Insurance, etc.).Understand customer needs and offer the right financial solutions.Build and maintain long-term relationships with assigned customers.Achieve monthly sales, revenue, and service targets.Record all customer interactions and feedback accurately in CRM systems.Coordinate with internal teams for timely query resolution.Requirements:Graduation in any stream (mandatory).Good communication in English with any South Indian language (except Telugu) or Hindi.Confident, target-driven, and customer-focused.Prior experience in banking or tele-sales preferred but not mandatory.Strong interpersonal and convincing skills.

Role Overview:The Customer Support Executive will be responsible for providing end-to-end assistance to Airtel Black customers through inbound calls. The role involves understanding customer queries, resolving issues promptly, and ensuring a superior customer experience.Key Responsibilities:Handle inbound calls and provide professional customer support.Identify, analyze, and resolve customer issues effectively.Maintain accurate records of customer interactions and resolutions.Ensure adherence to quality and process standards.Collaborate with internal teams to facilitate seamless issue resolution.Required Skills and Attributes:Excellent communication skills in English, Tamil, Hindi, Malayalam and Kannada.Strong problem-solving and interpersonal abilities.Customer-focused attitude with a commitment to service excellence.Ability to work in rotational shifts.Eligibility Criteria:Graduation is mandatoryLanguages Required: English, Tamil, Hindi, KannadaWork Schedule:5 working days per week2 rotational weekly offsCompensation Details:Take-home salary: 17,000 20,000 per monthNight Shift AllowanceSplit Shift Allowance

resolve customers queries and provide accurate information, collaborate with teams to provide excellent customer service, meet customer satisfaction. the candidate should have good communication skills and should be able to work in rotational shifts, both freshers and experienced can apply.

Hiring: International Voice Process Night Shift Location: HSR layout,Bangalore Salary: 18,000 20,000 Requirements: Excellent English communication Willing to work night shifts Experience preferred (freshers can apply)Role: Handle international customer calls, resolve queries & provide support.

Omega Healthcare (Head Office) HR - Bindu - 961158717733, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka 560017080 4155 7333https://maps.app.goo.gl/X5UBbLijt1nMCbd27*NOTE : KINDLY MENTION TOP OF RESUME - NAUKRI /Likitha* *WALK -IN INTERVIEW MONDAY TO FRIDAY, TIMING : 10:30AM TO 3: 30PM* **Note :Available to Answer call Between 10am to 3 : 30pm onlyMobile : 9741423556** Roles and ResponsibilitiesSalary : CTC 19000k to 21000k Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay). Identify potential process improvements, trends, issues and escalate to Supervisor through calling. Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs. Be part of all the training session to gain knowledge towards RCM. Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions Identify the accounts which does not require calling and can be fixed by Analyst to resolve Logical thinking to identify the trends, resolve accounts for an error free account Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary. Perks and Benefits Quarterly Incentives 5 days a week All US holidays along with Indian Holidays Very lucrative employee referral policyDesired Candidate Profile Freshers Graduates Good communication skills.

We are Hiring!!!Designation : Customer Support ExecutiveProcess : International voice processShift timing : Rotational 3 pm to 8 am5 days working 2 days rotational week offFacilities : 2 way transport providedExperience : Fresher / ExperienceSalary :Fresher - 26KCTC 21K take homeExperience- 30K CTC, 24K take homeSkillset : Candidate must speak fluent English - AMCAT 65Location : Marathahalli, Bangalore.Interested candidates can contact HR - 7200585293 (Blessy Charles)

Roles and Responsibilities:Make outbound calls to potential customers and explain products or services.Handle inbound customer queries and resolve their concerns.Maintain a daily call log and update customer records in the database.Follow up with leads and prospects regularly.Achieve daily/weekly/monthly targets for calls and conversions.Maintain a professional and positive tone in all communications.Requirements:Minimum qualification: 12th pass or Graduate.Good communication skills in [English / Hindi / Regional Languages as required].Basic computer knowledge (MS Office, CRM tools).Ability to handle rejection and stay motivated.Prior experience in telesales or customer service is a plus.Preferred Skills:Fluency in multiple languages is an advantage.Strong persuasion and negotiation skills.Patience and the ability to handle pressure.Good listening and problem-solving abilities.

Client Name : Altruist technologies, Gb palya, BangaloreCustomer support executiveProcess name Airtel Black(premium)Languages - Excellent English(Excellent English is Mandatory)+ Hindi/Tamil/Malayalam/Marathi/Gujarati Qualification - Graduate Fresher/ExperiencedShift - Rotational shiftsHSalary: Take home - 20k take home/monthTiming: 7am to 11pm(male)7am to 8pm(female)Working days 5 and 2 rotational week off No cab facility

Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process:RazorpayEmployment Type:Full-timeSalary / CTC:Freshers: 25,000 CTC (20,000 Take Home)Experienced: 27,000 CTC (22,000 Take Home)1+ Years Exp: 30,000 CTC (25,000 Take Home)Shift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:ImmediateSkills & RequirementsRequired SkillsCustomer Support / BPO Handling Inbound & Outbound Call Handling Excellent Communication in English & Hindi Problem Solving Basic Computer Skills Preferred SkillsExperience in Fintech or Payment Platforms CRM Handling Lead Generation & Follow-up Experience0 - 3 yearsEducation12thAge Range21 - 25 yearsLanguages RequiredEnglish, Hindi