BPO Fresher Jobs in Delhi NCR

We are looking for a dedicated Customer Care Associate to join our team in Azadpur, Delhi. This entry-level position is perfect for individuals eager to gain experience in customer service and assist customers in resolving their queries.Key Responsibilities:1. **Customer Support**: Respond to customer inquiries via phone, email, or in person, providing accurate information about products and services.2. **Issue Resolution**: Assist customers in resolving complaints and issues efficiently, ensuring customer satisfaction.3. **Documentation**: Maintain records of customer interactions and transactions for future reference and analysis.4. **Team Collaboration**: Work closely with other team members to improve processes and enhance the overall customer experience.Required Skills and Expectations:Candidates should have completed their 12th grade and possess a strong desire to help others. Good communication skills, both verbal and written, are essential for clearly understanding and addressing customer needs. A positive attitude and a willingness to learn are important for thriving in a fast-paced environment. While prior experience is not mandatory, having a customer-oriented mindset will greatly benefit the role. Additionally, basic computer skills are needed to navigate customer management systems effectively. The ideal candidate should be punctual, reliable, and ready to work from the office, contributing positively to our team and the customer experience. Its a sales process.

We are looking for a motivated BPO Telecaller to join our team in Noida. This role is ideal for fresh graduates or individuals with up to one year of experience who are ready to start their career in customer service. The position is full-time and allows for work-from-home flexibility.Key Responsibilities:1. **Customer Interaction**: You will be responsible for making outbound calls to customers, engaging them in meaningful conversations, and addressing their inquiries or concerns effectively.2. **Data Entry**: Maintain accurate records of calls and customer feedback in the system, ensuring all details are logged properly for future reference.3. **Sales Support**: Promote and sell our products and services over the phone, aiming to achieve monthly targets while providing exceptional customer service.4. **Problem-Solving**: Work closely with the team to resolve any customer complaints or issues, ensuring that customer satisfaction is prioritized.Required Skills and Expectations:Candidates should possess clear communication skills, both verbal and written, and a friendly, persuasive attitude. A basic understanding of computer systems and proficiency in using software applications is necessary. Additionally, the ideal candidate will be self-motivated, punctual, and able to work effectively in a team as well as independently. Attention to detail and the ability to multitask will be beneficial in managing calls and customer data efficiently.

We are seeking a dedicated Telecaller to join our team in Sector 16. This is a full-time position suitable for candidates with little to no experience. The primary responsibility of a Telecaller is to communicate with potential customers and support the sales process through effective verbal communication.**Key Responsibilities:**- **Make Outbound Calls:** Reach out to potential customers to present our products or services and gather their interest.- **Record Customer Information:** Maintain accurate records of customer interactions and update details into our database for future reference.- **Follow-Up Calls:** Conduct follow-up calls to engage customers who have shown interest or require additional information.- **Answer Queries:** Address customer questions and concerns promptly to enhance their experience and satisfaction.- **Achieve Targets:** Work towards meeting daily or weekly sales targets set by the management for higher performance.**Required Skills and Expectations:**Candidates must have completed their 12th grade. We expect strong communication skills in English and preferably in Hindi, which enables effective interaction with customers. A pleasant personality and the ability to handle rejection gracefully are essential. Basic computer skills are required to manage records and data entry. Candidates should display a positive attitude, be motivated, and demonstrate a willingness to learn and improve. Being punctual and maintaining professionalism in all communications is crucial for success in this role.

Job TitleTelesales Executive LocationNew Ashok Nagar, Delhi Job DescriptionWe are seeking a motivated and results-driven Telesales Executive to join our team. The role involves reaching out to potential customers over the phone, explaining products/services, and closing sales. Key ResponsibilitiesMake outbound calls to prospective customers.Explain product/service features and benefits clearly.Generate leads and maintain a database of customer information.Handle customer queries and objections professionally.Follow up with interested prospects to convert leads into sales.Maintain records of calls and sales in CRM tools.

Job Title: Telesales Executive (Credit Card / Loan Sales)Job Description:We are hiring candidates for telesales profile. The role involves calling customers, explaining credit card and loan offers, and converting leads into successful sales. Candidates should have good communication skills, convincing ability, and a positive attitude towards targets.Location: Uttam NagarTiming: 10 AM

We are looking for a friendly and motivated Tele Caller to join our team in Jhandewalan Extension, Delhi. You will be responsible for reaching out to potential customers to share information about our products and services.Key Responsibilities:- Make Outbound Calls: You will call potential customers and explain our offerings, helping to generate interest and set appointments for further discussions.- Maintain Customer Records: You will keep accurate records of calls made and responses received, ensuring that all customer information is up to date in our database.- Meet Targets: You will work towards meeting daily and monthly targets for calls and appointments, contributing to the overall success of the team.- Provide Feedback: You will report customer responses and provide insights to help improve our products and services.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and possess strong communication skills. A positive attitude and the ability to handle telephone conversations professionally are essential. Experience is not necessary; we welcome those with 0-5 years of experience. You should be comfortable working from our office and be flexible in adapting to varying call strategies. A good command of English and Hindi will be an advantage. Reliability and a proactive approach to problem-solving will help you succeed in this role.

We are looking for a motivated Tele Marketing Executive to join our team in Jhandewalan Extension, Delhi. This role is ideal for individuals seeking to begin or advance their career in telemarketing.As a Tele Marketing Executive, you will engage with potential customers over the phone to promote our products and services. You will be responsible for generating leads, providing information, and nurturing relationships with clients.Key responsibilities include:1. **Making Outbound Calls:** You will contact leads provided by the company to introduce our offerings, ensuring you maintain a friendly and professional tone during conversations.2. **Understanding Customer Needs:** You will listen carefully to customer inquiries and feedback to better understand their needs and offer appropriate solutions.3. **Maintaining Records:** You will document call details, customer interactions, and follow-up actions to keep our database accurate and up-to-date.4. **Meeting Targets:** You will be expected to achieve daily and monthly targets for calls made, leads generated, and sales conversions, ensuring consistent performance.To succeed in this role, you should have clear communication skills, strong persuasive abilities, and a positive attitude. Basic computer skills and familiarity with CRM software will be an advantage. We welcome candidates with varying levels of experience, as long as they are eager to learn and grow.

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

1. Sales Executive Role Overview:As a Sales Executive, you will be responsible for generating leads, connecting with clients, and closing deals for our digital services. Key Responsibilities:Generate new leads through calls, social media & referencesUnderstand client requirements and pitch suitable servicesConvert leads into successful salesMaintain client relationships for repeat businessAchieve monthly sales targetsUpdate daily work in CRM / reporting system

We are looking for a dedicated Tele Caller to join our team in Moti Nagar, Delhi. This role is suitable for females who have recently completed their 12th grade and are eager to start their career in a dynamic environment.Key Responsibilities:1. **Make Outbound Calls**: You will contact potential clients to introduce our products and services, aiming to generate interest and leads.2. **Assist in Customer Inquiries**: You will handle incoming queries from customers, providing them with relevant information and support to foster positive relationships.3. **Record Call Details**: It is essential to maintain accurate logs of calls, noting customer feedback and issues that arise to help improve our services.4. **Follow Up with Clients**: You will reach out to prospects who have shown interest previously, providing them with timely reminders and addressing any concerns.5. **Work with the Sales Team**: You will collaborate closely with the sales team to ensure that the leads are effectively followed up and converted into sales.Required Skills and Expectations:Candidates should possess excellent communication skills and have a pleasant phone manner. Basic computer skills are required for data entry and record-keeping. You should be proactive and able to work comfortably both individually and as part of a team. A positive attitude and a willingness to learn are essential for success in this role, as is the ability to adapt and handle challenges.

Job Title: Telecaller - BPO CollectionsProcess: Stashfin & Bajaj FinservJob Description:We are hiring Telecallers for our BPO Collections process associated with Stashfin and Bajaj Finserv. The role involves contacting customers to follow up on outstanding payments, providing payment-related information, and ensuring timely resolution while maintaining a professional and customer-centric approach.Key Responsibilities:Make outbound calls to customers regarding loan repayments and overdue accountsFollow up on pending payments and negotiate repayment timelines as per company guidelinesUpdate customer records accurately in the systemMaintain a professional and courteous tone during all customer interactionsAchieve daily and monthly collection targetsWorking Hours:9:30 AM to 6:30 PMTraining Details:Training Duration: 3 daysTraining Timings: 11:00 AM to 4:00 PMSalary Details:Freshers 10k to 15k depends on InterviewExperienced depends on last Salary Salary will be credited on the 8th of every monthEligibility Criteria:Both freshers and experienced candidates can applyGood communication skillsBasic knowledge of tele calling or collections is an added advantage

We are looking for a dedicated BPO Telecaller to join our team in Gurgaon, India. This part-time work-from-home position is ideal for individuals who have a passion for communication and a desire to build their careers in customer service. Experience is not mandatory, making this an excellent opportunity for freshers.The key responsibilities include:1. **Customer Interaction**: Engage with customers over the phone to address their inquiries, provide information about services, and assist with order placements. Clear and polite communication is essential to ensure customer satisfaction.2. **Record Maintaining**: Keep detailed logs of customer interactions, feedback, and inquiries in our database. Accurate record-keeping helps in following up on customer needs and improving service quality.3. **Problem Solving**: Identify customer issues and provide effective solutions or escalate them to the concerned department. Being proactive in addressing concerns will enhance customer trust and loyalty.4. **Promoting Services**: Inform customers about ongoing promotions or new services. Sharing information in a persuasive yet respectful manner can help boost sales.To succeed in this role, candidates need excellent verbal communication skills, a friendly attitude, and basic computer knowledge. Being organized and able to manage time effectively is crucial since this role requires working independently. A willingness to learn and adapt will make a candidate thrive in this fast-paced environment.

Urgently requirement for Customer Service Associate. The candidate should have Knowledge about Customer Service.

As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, providing accurate information and assistance.- **Resolve Issues:** Address customer complaints swiftly and effectively, ensuring that issues are resolved to the customers satisfaction.- **Maintain Customer Records:** Update and maintain customer information in our systems to ensure accurate records are kept.- **Provide Product Information:** Share details about our products and services to help customers make informed decisions.- **Collaborate with Teams:** Work closely with other departments to escalate issues or share feedback for process improvements.**Required Skills and Expectations:**- **Communication Skills:** You must have excellent verbal and written communication abilities to interact effectively with customers.- **Problem-Solving Skills:** The ability to think critically and offer solutions to customer issues is essential.- **Team Player:** You should be willing to collaborate with colleagues to improve the overall customer experience.- **Adaptability:** You need to be open to learning and adjusting to new processes and technologies as required.- **Customer-Centric Attitude:** A genuine desire to help customers and enhance their experience is crucial for success in this role. Ideal candidates will have a minimum of a 12th-grade education and some experience in customer service, but those with a positive attitude and willingness to learn are encouraged to apply.

We are looking for a dedicated female Telecaller to join our team in Udyog Vihar Phase V. The ideal candidate should have at least one year of experience in telecalling and should be a minimum of 12th grade pass.**Key Responsibilities:**- **Make Outbound Calls:** You will be required to reach out to potential customers over the phone to promote our products or services, ensuring clear communication and engagement.- **Provide Information:** Explain the features and benefits of our offerings to customers, answering their queries effectively and persuasively.- **Customer Follow-up:** Regularly follow up with leads to convert them into sales, maintaining a record of conversations and customer preferences.- **Record Keeping:** Maintain accurate records of calls, customer interactions, and transactions in the database for future reference and reporting.- **Team Collaboration:** Work closely with the sales and marketing teams to share feedback and improve calling strategies, contributing to overall team objectives.**Required Skills and Expectations:**The candidate should possess excellent communication and interpersonal skills to connect with customers effectively. A persuasive attitude and the ability to listen actively are essential. Strong organizational skills are necessary for managing customer records and follow-ups. The Telecaller should be self-motivated and able to work under pressure to meet targets. Proficiency in basic computer skills, along with a friendly demeanor, will enhance the overall customer experience. Additionally, a commitment to providing exceptional customer service is crucial.

As a Telesales Executive, you will play a crucial role in promoting and selling our products to potential customers over the phone. This position requires strong communication skills and a passion for sales.**Key Responsibilities:**- **Identify Leads:** Research and identify potential customers through various platforms, including phone directories and social media, to build a solid base for sales outreach.- **Make Sales Calls:** Initiate calls to prospective customers to present product offerings, explain benefits, and address any questions they may have.- **Follow Up:** Keep track of leads and regularly follow up with customers to ensure their needs are met and encourage them to make a purchase.- **Maintain Records:** Document all interactions with customers in the database to track leads, sales progress, and customer feedback accurately.- **Meet Sales Targets:** Work towards achieving daily, weekly, and monthly sales targets, contributing to team performance and overall company goals.**Required Skills and Expectations:**Candidates should have completed at least 12th grade and possess strong verbal communication skills. A friendly and persuasive telephone manner is essential. Basic computer skills are necessary to effectively manage records and data. You should be a self-motivated individual who is eager to learn and grow within the sales field. Ideally, you should be able to handle rejection gracefully and stay motivated. A team player attitude will help you collaborate effectively with colleagues and contribute to a positive work environment. Prior experience in sales is not required, making this an ideal opportunity for fresh graduates.

Job Tittle: Customer Service Executive - BPOJob Location: NoidaEmployment Type: Full-timeExperience: 0-2 yearsJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)

We are looking for a motivated Telesales Executive to join our team in Moti Nagar, Delhi. This full-time position is ideal for individuals with 0 to 2 years of experience who are eager to make a difference in sales and customer interaction. The Telesales Executive will primarily be responsible for making outbound calls to potential customers to promote our products and services. You will engage customers in conversation to understand their needs, offer appropriate solutions, and encourage them to make a purchase. Building and maintaining positive relationships with clients is essential, as is providing excellent post-sale support.Key responsibilities include conducting market research to identify potential leads, preparing and delivering sales pitches, and following up with prospects to ensure customer satisfaction. You will also maintain accurate records of your calls and sales activities in our database and collaborate with your team to achieve sales targets.The ideal candidate should have strong communication and interpersonal skills to build rapport with customers over the phone. A positive attitude and resilience are important, as you will encounter challenges in rejection. Additionally, being organized and having basic computer skills will help you succeed in managing daily tasks efficiently. A high school diploma is required, and eagerness to learn and grow in the sales field is a plus.

As a Telesales Executive, you will play a vital role in engaging with potential customers over the phone to promote and sell our products or services. Your goal will be to meet sales targets and contribute to the companys growth.**Key Responsibilities:**- **Conduct Outbound Calls:** Make regular calls to potential customers to introduce products and gauge their interest, aiming to convert inquiries into sales.- **Provide Product Information:** Clearly explain product features and benefits to customers, ensuring they understand how the product can meet their needs.- **Build Customer Relationships:** Establish rapport with customers by listening to their needs and addressing any questions or concerns they may have.- **Maintain Records:** Keep detailed records of customer interactions, including follow-ups and sales made, to enhance communication and track sales performance.- **Achieve Sales Targets:** Work towards achieving individual and team sales goals through effective communication and persuasive techniques.**Required Skills and Expectations:**- Excellent verbal communication skills are essential, as you will be speaking to customers daily. You should be able to articulate clearly and confidently.- A positive attitude and the ability to handle rejection will help you stay motivated and focused on performance goals.- Basic computer skills are necessary to manage customer databases and input sales information.- Being a team player is important, as you will collaborate with others to achieve sales objectives.- Previous experience is preferred but not mandatory; freshers with a strong willingness to learn are encouraged to apply.

We are seeking enthusiastic and persuasive Telecallers to join our team. The role involves handling outbound and inbound calls, engaging with potential and existing customers, and promoting company services/products. The ideal candidate should have excellent communication skills, patience, and the ability to build rapport quickly.Key ResponsibilitiesMake outbound calls to prospective customers and explain products/services.Handle inbound queries and provide accurate information.Maintain customer records and update databases regularly.Follow up with leads to ensure conversion and customer satisfaction.Achieve daily/weekly/monthly call and sales targets.Provide feedback to the team on customer needs, issues, and trends.Maintain professionalism and adhere to company policies during calls.RequirementsMinimum qualification: 12th pass or Graduate.Strong verbal communication skills in Hindi and English (additional regional languages are a plus).Basic computer knowledge (MS Office, CRM tools).Ability to handle rejection and remain motivated.Prior experience in telecalling, customer service, or sales preferred but not mandatory.Key SkillsExcellent communication and listening skills.Persuasive and confident personality.Time management and organizational skills.Customer-centric approach.Ability to work in a fast-paced environment.Work EnvironmentOffice-based role with fixed working hours.Performance-based incentives in addition to salary.Training and support provided for skill development.

Job Tittle: Customer Service Executive BPOJob Location: GurgaonEmployment Type: Full-timeExperience: 0-2 yearsATS Link: https://www.prolegion.com/marketplace/391cd186-8821-496b-991d-40d03809c20e/customer-service-executive--bpo?utm_source=placementindiaJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)