Hiring for 40 Air Ticketing Staff Jobs in Guwahati, Vijayawada, Patna, Gaya, Darbhanga, Bhagalpur, Muzaffarpur, Raipur, Chhattisgarh, Bilaspur, Chhattisgarh, Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.
Air Ticketing AviationTicket BookingBasic Computer Skills
The primary tasks is to sell tickets, the responsibilities of an airline ticket agent include greeting passengers, making sure each reservation is valid, providing information about flights, and helping passengers as they are boarding or when they wish to upgrade their seats.
Job Summary: The Air Ticketing Staff is responsible for managing the booking and issuing of airline tickets. This role involves providing exceptional customer service, assisting passengers with inquiries, and ensuring accurate ticketing processes.Key Responsibilities:Ticket Booking: Assist customers in booking flights, making reservations, and issuing tickets using airline reservation systems.Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering travel advice.Documentation: Ensure all ticketing documents are accurately completed and comply with airline regulations.Payment Processing: Handle payment transactions for ticket purchases and provide receipts to customers.Coordination: Collaborate with airlines and travel agencies to manage ticketing and scheduling changes.System Updates: Maintain up-to-date knowledge of airline policies, fare structures, and ticketing software.Problem Resolution: Address and resolve ticketing-related issues, including cancellations, refunds, and changes.Record Keeping: Maintain accurate records of bookings, payments, and correspondence with customers.Compliance: Ensure compliance with all relevant laws and regulations pertaining to air travel.Benefits:Competitive salary[List any benefits such as health insurance, travel perks, etc.]Opportunities for professional development
Air Ticketing AviationTicket BookingBasic Computer Skills
A ground staff ticketing job typically involves various responsibilities related to the management of passenger services at airports or travel hubs. Heres a general job description:Job Title: Ground Staff - TicketingResponsibilities:Ticketing Services: Assist passengers with ticket purchases, changes, and cancellations. Provide information on flight schedules and fare options.Customer Service: Address passenger inquiries, resolve issues, and ensure a positive travel experience.Check-in Assistance: Facilitate the check-in process, including verifying passenger documents and issuing boarding passes.Luggage Handling: Assist with luggage check-in procedures and provide information on baggage policies.Coordination: Work closely with other departments (boarding, security, and customer service) to ensure smooth operations.Documentation: Maintain accurate records of ticket sales and passenger data in the system.Compliance: Ensure adherence to airline regulations and policies, including safety and security measures.Qualifications:Education: High school diploma or equivalent; a degree in hospitality or travel management is a plus.Skills: Excellent communication and interpersonal skills, attention to detail, and proficiency in computer systems.
Air Ticketing AviationTicket BookingBasic Computer Skills
Job SummaryThe Air Ticketing Staff is responsible for assisting customers with flight bookings, ticket issuance, and providing exceptional service throughout the ticketing process. This role requires attention to detail, knowledge of airline policies, and proficiency in reservation systems.Key ResponsibilitiesCustomer Assistance: Greet and assist customers with inquiries about flight options, ticket pricing, and travel packages.Ticket Issuance: Process ticket reservations, changes, and cancellations accurately and efficiently.System Management: Utilize airline reservation systems and software to manage bookings and ensure data accuracy.Problem Resolution: Address and resolve customer issues related to ticketing, including refunds, cancellations, and schedule changes.Documentation: Maintain accurate records of all transactions and communications with customers.Collaboration: Work closely with airline representatives and other departments to ensure smooth operations and resolve any discrepancies.Stay Informed: Keep up-to-date with airline policies, fare structures, and travel regulations to provide accurate information to customers.Sales Support: Promote additional services, travel insurance, and other travel-related products to customers.QualificationsEducation: High school diploma or equivalent; a degree in hospitality, travel, or a related field is a plus.Experience: Previous experience in ticketing, reservations, or customer service preferred.Skills:Proficient in computer systems and ticketing software.Excellent communication and interpersonal skills.Strong organizational skills and attention to detail.Ability to work under pressure and manage multiple tasks.Certifications: IATA certification is an advantage.Working ConditionsFull-time position, may require weekend or holiday shifts.Fast-paced environment with frequent interaction with customers and colleagues.