We are seeking dedicated Airport Ground Staff to join our team in Surat, India. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about customer service.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at check-in counters, helping them with baggage and answering their questions to ensure a smooth travel experience.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all baggage is transported safely and efficiently, while also keeping track of any lost items.3. **Check-in Procedures**: Operate check-in kiosks and systems, verifying passenger information and issuing boarding passes in a timely manner.4. **Customer Service**: Address passenger inquiries and provide support in case of delays or issues, ensuring a high level of customer satisfaction.5. **Safety and Security Compliance**: Follow airport safety regulations and protocols, ensuring that all processes are carried out securely to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills, as well as the ability to work well under pressure. We value team players who are punctual, organized, and have a positive attitude towards challenges. Prior experience in customer service is a plus, but not mandatory, as we welcome individuals with a passion for service and a willingness to learn.