B2B SUPPORT Fresher Jobs in Coimbatore

We are looking for a BPO Telecaller to join our team in Coimbatore. In this role, you will be responsible for engaging with customers and promoting our services. You will need good communication skills and a proactive approach to problem-solving.**Key Responsibilities:**- **Making Outbound Calls:** You will initiate calls to potential and existing customers to discuss our products and services.- **Providing Information:** You will explain our offerings, address inquiries, and provide detailed information to assist customers in making informed decisions.- **Customer Assistance:** You will support customers by resolving any issues they might have and ensuring they have a positive experience.- **Maintaining Records:** You will document customer interactions and update records in our database to keep track of communications and follow-ups.- **Meeting Targets:** You will strive to meet daily and monthly targets for call volume and sales, contributing to the team's success.**Required Skills and Expectations:**- Strong verbal communication skills are essential for interacting effectively with customers.- A positive attitude and a willingness to learn are crucial for succeeding in this role.- Basic computer skills are necessary for using software to log calls and manage customer information.- Prior experience in a customer service role or telecalling is preferred but not mandatory; freshers are welcome to apply.- You should be comfortable working in an office environment and able to work full time.

Source high-quality materials and components for kitchen equipment manufacturing.Establish relationships with reliable suppliers for timely delivery and competitive pricing.Negotiate contracts and terms with vendors to optimize procurement processes.Prepare accurate and timely quotations for customers based on their requirements.Collaborate with procurement and manufacturing teams to ensure pricing accuracy.Ensure feasibility of proposed solutions and services.Follow up with customers to ensure satisfaction with quotes and address any concerns.Act as the primary point of contact for customer inquiries and provide product information.Gather feedback from customers to identify areas for improvement.Manage financial documents including invoices, purchase orders, and contracts.Ensure accuracy and completeness of financial records for auditing and reporting purposes.Collaborate with accounting and finance teams to reconcile transactions.Collect pricing and service information from potential outsourcing partners.Evaluate outsourcing options based on quality, cost-effectiveness, and reliability.Facilitate communication between outsourcing partners and internal teams.Plan and coordinate the logistics of equipment delivery, installation, and service calls.Liaise with transportation providers to schedule shipments and optimize delivery routes.Monitor delivery schedules to ensure on-time arrivals and address logistical challenges