Airport Passenger Service Associate Female 12th Pass Jobs in Jammu

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Airport Passenger Service Associate Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 35.0 Lac/Yr
  • Jammu
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Air Ticketing Airport Ticketing Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo Hospitality Customer Service Aviation Security Cargo Handling Personality Development Basic Computer Skills Interpersonal Skills Airport Ground
Join our team as an Airport Passenger Service Associate in Jammu, India. This entry-level position is ideal for individuals seeking to start their careers in the travel industry while providing excellent service to passengers.nnAs an Airport Passenger Service Associate, your key responsibilities will include:nn- Assisting Passengers: Provide warm and efficient service to travelers, helping them with check-in procedures, boarding, and any inquiries they may have.n- Coordinating with Airlines: Work closely with airline representatives to ensure smooth communication and efficient handling of passenger needs.n- Managing Baggage Claims: Assist passengers with any baggage issues they encounter, ensuring they receive the necessary support to resolve their concerns quickly.n- Maintaining Safety Standards: Follow all safety protocols and regulations to ensure a secure environment for both passengers and staff.nnTo succeed in this role, candidates should possess strong communication skills, be attentive to details, and demonstrate a commitment to customer service. A positive attitude and the ability to work under pressure are essential. Since this is an office-based role, being punctual and organized is crucial. nnNo prior experience is required; however, candidates should have completed their 12th grade and be eager to learn and grow within the airline and travel sector. Teamwork and adaptability will also be key components for success in this vibrant environment.
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Hiring Fresher - Airport Passenger Service Associate - Jammu

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Jammu
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
Key Responsibilities:1. Assisting passengers: Helping passengers with their inquiries, providing information about flights, handling check-in procedures, assisting with baggage check-in, and guiding passengers through security checks.2. Ensuring passenger safety: Following all security protocols and safety regulations, monitoring passenger behavior, and reporting any suspicious activities or baggage.3. Handling customer service: Resolving passenger complaints, addressing any issues or concerns, and providing excellent customer service at all times.4. Ticketing and booking: Managing ticketing processes, handling flight reservations, processing ticket changes or cancellations, and ensuring accurate ticket information.5. Coordinating with the airline staff: Collaborating with airline crew members, ground staff, and other airport personnel to ensure seamless operations and efficient service delivery.Required Skills and Expectations:1. Excellent communication skills: Ability to communicate effectively with passengers, airline staff, and other airport personnel in a clear and polite manner.2. Strong customer service skills: A commitment to providing exceptional service to passengers, handling complaints professionally, and ensuring a positive experience for travelers.3. Attention to detail: Ability to accurately handle ticketing processes, check-in procedures, and baggage handling while ensuring all information is correct.4. Knowledge of aviation industry: Understanding of airline operations, airport procedures, security protocols, and safety regulations to ensure passenger safety and compliance.5. Team player: Willingness to collaborate with other team members, work in a fast-paced environment, and contribute to a positive and supportive work culture.
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