Airport Information Desk Associate Female 10th Pass Jobs in Alipurduar

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  • Fresher
  • 6.5 Lac/Yr
  • Alipurduar
Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Executive, you will play a crucial role in ensuring travelers have a smooth experience at the airport. Your primary responsibilities will include:- Greeting Passengers: Welcome travelers warmly and assist them with their inquiries, creating a positive first impression of the airport.- Providing Information: Offer accurate and timely information regarding flights, airport facilities, and services to help passengers navigate the airport effectively.- Assisting with Check-In: Guide passengers through the check-in process, helping them understand the necessary steps and directing them to the appropriate counters.- Resolving Issues: Address any concerns or complaints from travelers, ensuring they are handled with care and professionalism, and escalate issues to senior staff when necessary.- Coordinating with Other Departments: Work closely with airlines, security, and other airport services to ensure seamless operations and effective communication regarding passenger needs.Candidates for this role should possess excellent communication skills to interact with diverse passengers and must be friendly and approachable by nature. A basic understanding of airport operations and customer service principles is preferred. Additionally, comfort with working in a fast-paced environment while multitasking is important. You should be reliable, punctual, and willing to learn on the job. Candidates should have completed at least the 10th grade and be open to working full-time on-site in Alipurduar. Freshers are welcome to apply.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Koch Bihar
Air Ticketing Ground Staff Activities Airport Ramp
SHARE YOUR RESUME 9007706142 We are seeking an Airport Information Desk Associate to provide excellent customer service at our airport in Koch Bihar, India. This position is ideal for individuals who enjoy helping others and want to gain experience in a dynamic environment.Key Responsibilities:- Assist Passengers: Greet travelers, answer their questions, and provide information about flight schedules, terminal facilities, and airport services.- Manage Inquiries: Respond quickly and accurately to various inquiries, both in person and over the phone, ensuring every passenger feels supported.- Handle Complaints: Address any issues or complaints with professionalism, taking necessary steps to resolve problems and escalate when needed.- Maintain Information Desk: Keep the information desk organized and stocked with brochures, maps, and other helpful materials to assist passengers.- Monitor Flight Information: Stay updated on flight statuses and relay essential information to passengers to help them with their travel plans.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and preferably possess 0 to 1 year of experience in customer service. Strong communication skills and a friendly demeanor are essential, as well as the ability to remain calm under pressure. You should be a team player willing to learn and adaptable to changing situations. Punctuality and reliability are crucial for this role. A basic understanding of airport operations is a plus but not mandatory.
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  • Fresher
  • 7.5 Lac/Yr
  • Alipurduar
and Flight Information Air Ticketing Ground Staff Activities Ticketing Reservation Ground Operation Ground Management Airport Ramp
As an Airport Information Desk Executive, you will play a crucial role in enhancing the travel experience for passengers. Your primary responsibilities will include:- Welcoming Passengers: Greet travelers warmly as they arrive at the airport, ensuring they feel welcomed and supported.- Providing Information: Answer queries related to flight schedules, airport facilities, and services to guide passengers efficiently.- Assisting with Directions: Offer clear directions to various airport amenities such as check-in counters, lounges, and boarding gates.- Handling Complaints: Listen to and address passenger concerns or complaints with patience and professionalism, ensuring effective resolutions.- Coordinating with Staff: Collaborate with airport staff to facilitate smooth operations and assist in emergencies or other special situations.- Maintaining Information Accuracy: Keep up-to-date with flight changes, delays, and airport regulations to provide accurate information to travelers.Candidates applying for this position should possess strong communication skills to effectively interact with passengers of diverse backgrounds. A friendly demeanor and a solution-oriented mindset are essential to resolve issues positively. Being detail-oriented will help you handle multiple inquiries accurately. Proficiency in English and local languages is recommended as it aids in clearer communication with passengers. Flexibility to work in shifts, including weekends and holidays, is also expected, given the nature of airport operations.
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