Freshers For Airport Information Desk Associate - Alipurduar

As an Airport Information Desk Executive, you will be the first point of contact for travelers at Alipurduar Airport. Your primary goal is to assist passengers by providing accurate information and ensuring a pleasant airport experience.

Key Responsibilities:

1. **Customer Assistance**: Greet passengers with a friendly demeanor, answering their queries about flights, airport facilities, and travel services.

2. **Information Dissemination**: Provide up-to-date information on flight schedules, gate changes, and other announcements, ensuring travelers are well-informed.

3. **Problem Resolution**: Handle passenger complaints and issues efficiently, offering solutions or escalating to the appropriate personnel when necessary.

4. **Ticketing Support**: Assist passengers with basic ticketing queries, including check-in procedures and baggage policies.

5. **Report Generation**: Maintain accurate records of passenger interactions and feedback to help improve airport services.

Required Skills and Expectations:

Candidates should possess strong communication skills to effectively interact with a diverse range of passengers. A friendly and approachable personality is essential for creating a welcoming atmosphere. Attention to detail is crucial, as you will be providing accurate information. Basic computer skills are necessary for accessing flight schedules and recording information. A positive attitude and the ability to remain calm under pressure will contribute significantly to your success in this role. Freshers are encouraged to apply, as this position offers valuable experience in customer service within the travel industry.

• Experience

  Fresher

• No. of Openings

  51

• Education

  10th Pass

• Role

  Airport Information Desk Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab

• Face Interview Location

  kolkata