As an Airport Information Desk Executive, you will play a crucial role in ensuring travelers have a smooth experience at the airport. Your primary responsibilities will include:
- Greeting Passengers: Welcome travelers warmly and assist them with their inquiries, creating a positive first impression of the airport.
- Providing Information: Offer accurate and timely information regarding flights, airport facilities, and services to help passengers navigate the airport effectively.
- Assisting with Check-In: Guide passengers through the check-in process, helping them understand the necessary steps and directing them to the appropriate counters.
- Resolving Issues: Address any concerns or complaints from travelers, ensuring they are handled with care and professionalism, and escalate issues to senior staff when necessary.
- Coordinating with Other Departments: Work closely with airlines, security, and other airport services to ensure seamless operations and effective communication regarding passenger needs.
Candidates for this role should possess excellent communication skills to interact with diverse passengers and must be friendly and approachable by nature. A basic understanding of airport operations and customer service principles is preferred. Additionally, comfort with working in a fast-paced environment while multitasking is important. You should be reliable, punctual, and willing to learn on the job. Candidates should have completed at least the 10th grade and be open to working full-time on-site in Alipurduar. Freshers are welcome to apply.
Experience
Fresher
No. of Openings
51
Education
10th Pass
Role
Airport Information Desk Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata