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Airline Customer Service Fresher Jobs in Rourkela

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  • Fresher
  • 5.0 Lac/Yr
  • Rourkela
Air Ticketing Airport Ticketing Airline Operations Airport Operation Air Freight Air Ticketing Reservation Airline Customer Service Flight Reservation
As a Flight Supervisor based in Rourkela, India, you will oversee and coordinate flight operations while ensuring a safe and pleasant experience for passengers. This role is ideal for freshers who have completed their 10th grade and are eager to start a career in aviation.Key Responsibilities:1. Monitor Flight Operations: You will oversee the activities of the flight crew, ensuring that all procedures are followed for a safe flight experience.2. Passenger Assistance: Your role will involve helping passengers with boarding and disembarking, answering their queries, and ensuring their comfort throughout the flight.3. Communication: You'll serve as the key point of contact between the flight crew and airport staff, sharing important updates and coordinating logistics.4. Safety Checks: Regularly conduct safety checks and drills to ensure compliance with aviation regulations and standards.5. Conflict Resolution: Address and resolve any issues or complaints that arise during flights, maintaining a calm and professional demeanor.Required Skills and Expectations:Successful candidates should possess strong communication and interpersonal skills to interact effectively with passengers and crew. A keen attention to detail is essential to ensure compliance with safety standards. You must be able to think quickly and make decisions under pressure. A positive attitude and willingness to learn are important since you will be working in a dynamic environment. Reliability and punctuality are expected, as this role is crucial for maintaining smooth flight operations.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Rourkela
Airline Operations Airlines Executive Airline Supervisor Airline Customer Service
As an Airline Customer Service Representative, you will play a vital role in providing excellent service to our passengers and ensuring their travel experience is smooth and enjoyable. Your main tasks will include:- Assist Passengers: Help travelers with flight bookings, cancellations, and changes to ensure they have the best possible itinerary.- Provide Information: Offer accurate details about flights, destinations, and airline policies to keep customers well-informed.- Handle Complaints: Address customer issues and resolve problems in a helpful and respectful manner, aiming to achieve customer satisfaction.- Check-In Support: Assist passengers during the check-in process, both online and at the airport, to facilitate a quick and efficient experience.- Coordinate with Team: Work closely with other team members and departments to streamline processes and improve service quality.To succeed in this role, you need to meet the following requirements:- A minimum of a 10th-grade education; previous experience is not mandatory but will be a plus.- Strong communication skills to effectively interact with customers and provide clear information.- A friendly and approachable attitude to create a welcoming environment for passengers.- Good problem-solving abilities to handle unexpected issues and find solutions quickly.- Flexibility to work in shifts, as the airline industry operates around the clock.Your commitment to customer service will help shape positive travel experiences for all passengers.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We have vacant of 140 Airport Ramp Executive Jobs in Kolkata, Ranchi, Darjeeling, Kalimpong, Siliguri, Gangtok, East Sikkim, Rourkela, Tatanagar, Jamshedpur, Kharagpur, Hooghly, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Cabin Crew (Female Candidates Preferred)

Skytech Aviation Services Pvt Ltd

Customer Care Hospitality Aviation Airline Customer Service Airline Operations Ground Operation Flight Attendant Flight Stewardess Flight Steward Cabin Crew Air Hostess Air Ticketing Cabin Crew Activities Ground Staff Activities Interpersonal Skills
Airline cabin crew members are responsible for ensuring the comfort, safety, and welfare of passengers during flights. This role is crucial in both short-haul and long-haul travel, as cabin crew members serve as the primary point of contact between the airline and its passengers.Key ResponsibilitiesThe duties of an airline cabin crew member include:Greeting Passengers: Cabin crew members welcome passengers as they board and exit the aircraft.Assisting Passengers: They help passengers find their seats and provide special attention to those who may need additional assistance, such as the elderly or disabled.Serving Meals and Refreshments: Cabin crew are responsible for serving food and beverages during the flight.Safety Checks: They check emergency equipment and ensure that all safety information is available to passengers.Demonstrating Safety Procedures: Cabin crew demonstrate how to use emergency equipment and explain safety procedures before takeoff.Administering First Aid: In case of medical emergencies, cabin crew members are trained to provide first aid.Handling Emergencies: They must be prepared to deal with various emergencies that may arise during a flight.Providing In-flight Services: This includes supplying newspapers, magazines, in-flight entertainment options, and selling duty-free goods while pursuing sales targets.Reporting Duties: After each flight, cabin crew members produce written reports detailing any incidents or observations.Work EnvironmentThe role can be physically demanding due to long hours spent on their feet and dealing with time zone changes. Cabin crew often work irregular hours, including weekends and public holidays. Many airlines require staff to live near their base airport due to the need for quick response times when on call.Qualifications and TrainingWhile a degree is not typically required, qualifications in travel, tourism, hospitality management, or nursing can be beneficial.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Aviation Airport Cargo Customer Relationship Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Good Communication Skills Airport Ticketing Ground Operation Ground Management
Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata, Siliguri, Kalimpong, Darjeeling, North 24 Parganas, South 24 Parganas, Agartala, Aurangabad, Ranchi, Rourkela, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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Ground Handling Airline Operations Airport Operation Aviation Ground Staff Activities Airport Cargo Airport Ground Handling Customer Service Ground Management Cargo Handling Air Cargo Ground Operation Airport Ramp Ground Manager
Hiring for 50 Ground Staff Supervisor Jobs in Kolkata, Nadia, Asansol, Birbhum, Around Kolkata, Calcutta Greens, Kolkata, Bhubaneswar, Rourkela, Agartala, Aurangabad, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Ground Handling, Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Airport Cargo etc.
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Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
Job Openings for 100 Airport Staff Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Around Kolkata, Calcutta Greens, Kolkata, meghalaya, Nadia, Rourkela, Tatanagar, Jamshedpur, Kharagpur, Asansol, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airport Ticketing, Airline Operations, Aviation, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills etc.
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  • Fresher
  • 6.0 Lac/Yr
  • Rourkela
Air Ticketing Reservation Air Ticketing Airport Ticketing Airline Operations Airport Operation Air Freight Airline Customer Service Flight Reservation
We are seeking a Flight Supervisor in Rourkela, India. This full-time position is ideal for freshers who have completed their 10th grade. The Flight Supervisor plays a crucial role in managing flight operations to ensure safety and efficiency.Key Responsibilities:1. Oversee Flight Operations: Ensure that all flights adhere to scheduled times and safety procedures, coordinating with crew members and ground staff.2. Communicate Effectively: Maintain clear communication among team members and with passengers to provide timely information about flight status and any changes.3. Ensure Safety Compliance: Monitor safety protocols during boarding and disembarking, ensuring that all passengers follow safety instructions.4. Assist Passengers: Provide support to passengers with inquiries or issues, ensuring a smooth and pleasant travel experience.5. Coordinate with Management: Work closely with the operations manager to report issues and suggest improvements to enhance service quality.Required Skills and Expectations:Candidates should possess strong communication skills and the ability to work well in a team. Attention to detail is essential to ensure safety and compliance at all times. Flexibility and adaptability are important as the role may require working in a fast-paced and dynamic environment. A positive attitude and a willingness to learn are crucial for success in this position. The ideal candidate will demonstrate a commitment to providing excellent customer service and will be eager to grow in this field.
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