Air Cargo Executive 12th Pass Fresher Jobs in Thiruvananthapuram

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

As an Air Cargo Executive in Thiruvananthapuram, you will play a vital role in the logistics and transportation of air cargo. This position is suitable for individuals who are detail-oriented and eager to learn about the aviation and freight industry. Key Responsibilities:- Coordination of Shipments: You will be responsible for managing the logistics of cargo shipments, ensuring they are scheduled and dispatched accurately and on time.- Documentation Management: You will prepare and maintain all necessary paperwork for air freight, including cargo manifests and customs documents, to comply with regulations.- Customer Interaction: You will interface with customers and partners to provide updates on shipment status, addressing any concerns or inquiries they may have.- Problem Solving: You will troubleshoot any issues that arise during the shipping process, such as delays or miscommunications, to ensure smooth operations.- Inventory Control: You will assist in monitoring cargo availability and inventory levels, keeping records of shipments and receipts.Required skills and expectations include a strong attention to detail, good organizational abilities, and effective communication skills. You should be proficient in basic computer applications, as you will handle data entry and documentation tasks. A readiness to learn and adapt to new systems and processes is essential. Candidates with prior experience in logistics or customer service will have an advantage but are not mandatory.

As an Air Cargo Executive, you will play a vital role in the air freight operations, ensuring the smooth process of cargo movement. Your main responsibilities will include:- Managing Shipments: You will be responsible for coordinating incoming and outgoing air cargo shipments, ensuring that all cargo is properly labeled and documented.- Customer Interaction: You will assist customers by providing information about services, shipping rates, and tracking details, ensuring a high level of customer satisfaction.- Documentation Handling: You will prepare and process necessary shipping documents such as airway bills and customs clearance forms to maintain compliance with regulations.- Inventory Control: You will keep track of cargo inventory, ensuring that all goods are accounted for and properly stored until shipment.- Coordinating with Airlines: You will liaise with various airlines to book space for cargo, negotiate rates, and resolve any issues related to flight schedules.- Problem Solving: You will address and resolve any cargo-related issues or delays that may arise, ensuring efficient logistics operations.To qualify for this role, you should possess strong organizational skills, attention to detail, and effective communication abilities. A proactive attitude towards problem-solving is essential. Familiarity with air cargo procedures and basic computer skills will be advantageous. You should be adaptable and willing to learn in a fast-paced environment. A minimum educational qualification of 12th standard is required, and candidates with up to 6 years of experience in the logistics or air cargo industry will be considered.

A Flight Attendant is responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide customer service, conduct safety demonstrations, and handle emergencies while maintaining airline standards. Key Responsibilities Pre-Flight DutiesAttend pre-flight briefings with the captain and crewCheck emergency equipment and cabin cleanlinessVerify catering supplies and onboard inventory Passenger BoardingWelcome passengers and assist with seatingHelp with cabin baggage placementVerify boarding passes and guide passengers Safety Demonstration & ComplianceDemonstrate safety procedures (seat belts, oxygen masks, exits)Ensure passengers follow safety regulationsMonitor cabin safety throughout the flight In-Flight ServiceServe meals, beverages, and refreshmentsProvide special assistance (children, elderly, disabled passengers)Handle passenger requests politely and efficiently Emergency HandlingManage medical emergencies, turbulence, or evacuationsAdminister first aid when requiredStay calm and ensure passenger safety in critical situations Cabin ManagementMaintain cleanliness and hygieneConduct regular cabin checksEnsure proper use of electronic devices Post-Flight DutiesAssist passengers during deboardingCheck for lost itemsComplete flight reports and documentation Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Typically 18-27 years (varies by airline)Height: Minimum requirements (approx. 155-170 cm depending on airline)Languages: Fluent in English + Hindi (additional languages preferred) Required SkillsExcellent communication and interpersonal skillsStrong customer service attitudeAbility to remain calm under pressureTeamwork and coordinationProblem-solving and decision-making skills Physical & Personality RequirementsWell-groomed appearanceClear complexion and pleasant personalityGood eyesight and physical fitnessNo visible tattoos (as per airline policies) Work EnvironmentWork on domestic and international flightsIrregular schedules, including nights and holidaysFrequent travel and time-zone changes Salary Range (India)Fresher: 20,000 - 40,000/monthExperienced: 40,000 - 1,20,000+/month (international airlines higher)