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Active Listening Fresher Jobs in Surat

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Inside Sales Executive Fresher

AmbiSure Technologies PVT LTD

  • 0 - 3 yrs
  • Adajan Surat
Communication Sales Call Mails Active Listening Negotiation CRM Time Management Adaptability Problem Solving Team Building Relationship Building Lead Generation Corporate Sales Inside Sales Technical Sales Cold Calling Pressure Handling Client Management Outbound Calling
Key Responsibilities:1. Conduct sales calls: Engage with potential clients over the phone to promote products or services.2. Respond to emails: Address inquiries and provide information to leads through email communication.3. Active listening: Understand customer needs and concerns to tailor sales pitches effectively.4. Negotiation: Discuss pricing and terms with clients to secure deals that benefit both parties.5. Utilize CRM: Keep track of customer interactions and update information in the customer relationship management system.6. Time management: Prioritize tasks efficiently to meet sales targets and deadlines.7. Adaptability: Adjust sales strategies based on feedback and market trends.8. Problem solving: Resolve customer issues and concerns to maintain satisfaction and drive sales.9. Team building: Collaborate with colleagues to achieve sales goals and foster a positive work environment.10. Relationship building: Build and maintain strong connections with clients to ensure repeat business and referrals.11. Lead generation: Identify potential leads and convert them into sales opportunities.12. Corporate sales: Engage with businesses to secure large-scale sales deals.Required Skills and Expectations:- Excellent communication skills to effectively convey product information and build rapport with clients.- Proficient in sales call techniques and overcoming objections during conversations.- Ability to handle pressure and maintain professionalism during high-stress situations.- Strong client management skills to nurture relationships and retain customers.- Experience in outbound calling and cold calling to generate leads and secure new clients.- Knowledge of technical sales processes to sell complex products or services effectively.
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Excellent Communication Skills Lead Generation Soft Skills Sales Target Active Listening Digital Marketing
We Urgently Require a Lead Generator with Good Command in English/Hindi/Gujarati.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Female
  • Surat
International BPO Outbound Process BPO Active Listening Telemarketing
Job Opportunity at Votiko Solutions Private LimitedPosition: Call Center ExecutivesAbout Us:Votiko Solutions Private Limited is a leading BPO international call center located in Surat, Gujarat. We are seeking enthusiastic individuals to join our dynamic team as Call Center Executives. If you are passionate about customer service, enjoy conducting telemarketing activities, and thrive in a collaborative environment, we invite you to apply.Job Responsibilities: Conduct telemarketing activities, including lead generation and appointment setting. Handle both inbound and outbound calls for B2B and B2C clients. Conduct surveys and verification processes to ensure data accuracy. Provide exceptional customer support through calls, emails, and live chat. Collaborate with the team to meet and exceed performance targets.Requirements: Freshers and experienced candidates are welcomed. Fluency in English is essential. Strong communication skills, both verbal and written. Age limit: Below 40 years. Ability to work night shifts. Work from the office in Surat, Gujarat.Compensation:Salary: 20,000 to 40,000 per month, plus incentives based on the campaign you work on.Working Schedule:Working Days: Monday to Friday (Sunday-Saturday off).Benefits:Best work culture and employee satisfaction.Opportunities for career growth.How to Apply:Interested candidates can call us at 8511539085 or send their resumes to hr@votiko.com.Join us at Votiko Solutions Private Limited and be a part of a team that values your contributions, provides excellent work culture, and offers ample opportunities for career advancement. We look forward to welcoming you to our growing family!
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