Zealous Service

Chennai, Tamil Nadu

Hi All, HR DEPT OF ZEALOUS SERVICES WELCOMES YOU ALL FOR THE WALK-IN INTERVIEW. Our company Zealous Services came to market in 2007. Zealous Services is one of the leading company in BPO industry. We are dealing with US, UK, and Australian based process. We have 30 business outsourcing centers in Chennai. Apart from which we now have 4 branches of Zealous Services in Chennai. We are about to open two more branches in Chennai for which we require about 400 Customer Service Executives to work in our concern. JOB DESCRIPTION: > Interact with customers by phone concerning various care issues. > Provide hands on support of customer care initiatives. > Solicit cross-selling and up-selling opportunities within the customer care experience. > Tracking and reporting of relevant customer care performance metrics. > Capturing and applying customer feedback. JOB REQUIREMENTS: > Fresher (preferably) > Good communication & listening skill > Flexible to work in Night Shift > Graduation is must (More than 2 arrear is not acceptable) > Commitment towards work WE PROVIDE: > Salary (As per industry norms) > Performance appraisal twice in a year > Dinner (For all employees even at time of training)