yercaud electronics ppvt ltd

Chennai, Tamil Nadu

CCTV Camera, Biometric ,EPABX Installation and Cable Laying.Wiring and Cabling Activity.EM lock installation workFire alarm - cabling/fixing workDoor phone fixing/cabling workInstallation- UPS/battery/inverterChanged and replaced cameras that broke down.Corrected positions of the CCTV cameras to ensure all angles are covered by the cameras.Repaired CCTV cameras on site.

E-mail configuration , Installation & Trouble shooting-O365 Full SuiteOS Installation & Configuration & Troubleshooting Operating System - Windows 10, Win 11, MAC OS & LinuxAntivirus, MS office, Mailing clients and other softwaresConfiguration -Hardware Trouble shooting : Desktop & Laptops, Printer, Scanners, Barcoder Machines Patch management for desktops, laptopsKnowledge on Earthing / Basic about UPSKnowledge on Configure & FLT - Video conferencing systemTroubleshooting all network and application issuesCollaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.Help resolve software and technical questions for the customer efficiently and effectivelyManage customer expectations regarding estimated response times for issue resolution.Resolving the issues through Phone, chat and email communication channels.