System Hardware Engineer - Onsite

Yercaud electronics p. ltd

E-mail configuration , Installation & Trouble shooting-O365 Full Suite

OS Installation & Configuration & Troubleshooting

Operating System - Windows 10, Win 11, MAC OS & Linux

Antivirus, MS office, Mailing clients and other softwares

Configuration -Hardware Trouble shooting : Desktop & Laptops, Printer, Scanners, Barcoder Machines

Patch management for desktops, laptops

Knowledge on Earthing / Basic about UPS

Knowledge on Configure & FLT - Video conferencing system

Troubleshooting all network and application issues

Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.

Help resolve software and technical questions for the customer efficiently and effectively

Manage customer expectations regarding estimated response times for issue resolution.

Resolving the issues through Phone, chat and email communication channels.

Experience : 0 - 1 Years

No. of Openings : 10

Education : Diploma, B.C.A, B.Tech/B.E

Role : System Hardware Engineer

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Male

Job Country : India